Vodafone router FAQs
Quick answers to common questions:
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What router do you get with Vodafone?
Either the Power Hub or Ultra Hub 7.
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Is the Vodafone router easy to set up?
Yes – plug and play on activation day.
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Can I use my own router?
Yes, but it must be Openreach-approved.
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How do I improve Wi-Fi signal?
Reposition, use boosters or mesh, or try Super WiFi 6E.
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What’s the Vodafone router password?
Found on a sticker and usually Username: root Password: 123456 - but change it!
What router do you get with Vodafone broadband?
Vodafone currently offers the Power Hub or Ultra Hub 7 to all new customers.
Existing customers may still have the Vodafone Intelligent WiFi Hub or Ultra Hub, which have been succeeded by the Power Hub and Ultra Hub 7 respectively.
The newest Ultra Hub 7 is part of the Vodafone Pro 3 Broadband package. It’s a full fibre-only router that delivers impressive speeds of up to 2.2 Gbps upload and download.
Pro 3 packages are available on a 24-month contract. It’s also an optional premium upgrade to other Vodafone packages.
The Power Hub also adds Wi-Fi 6 as well as a smaller footprint and support for part or full fibre packages.
Vodafone router comparison
| Router Name | Included with Package: |
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| Power Hub | All Vodafone fibre broadband packages |
| Ultra Hub | Vodafone Pro III packages |
The Ultra Hub 7 Wi-Fi router has 4G back-up capability, if you have a supported broadband service. This means the router automatically switches to a 4G mobile network should anything happen with the broadband connection.
See also: ‘What is hybrid broadband?’
Vodafone Ultra Hub 7 specifications
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Vodafone Power Hub specifications
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Looking to upgrade your broadband or switch to Vodafone?
Use our postcode checker to see the speed and package options available in your area.
Are Vodafone routers easy to set up?
Yes – they’re plug and play on your activation day. Here's how:
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Connect the red internet port to your BT wall socket
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Use a microfilter if provided
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Plug in and wait for a steady white light
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Connect via Ethernet or Wi-Fi
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Check the underside of the router for login details
The Vodafone Broadband app helps manage devices and generate QR codes for quick guest access.
Vodafone router password: where to find it
The default login is often:
- Username: root
- Password: 123456
These are default credentials – please change them for security.
Find your Wi-Fi and admin login details on a sticker on the back or bottom of your device.
Do I get to keep my Vodafone Intelligent WiFi hub after my contract is over?
Vodafone doesn’t explicitly demand returns, but may request one when:
- You cancel your contract
- You damage the device
- You’re switching providers
Fees for non-return: £99 (Power Hub) / £199 (Ultra Hub 7)
You’ll be sent a pre-paid envelope if return is required.
Call 08080 034515 or 191 from a Vodafone mobile to check.
How can I improve the Wi-Fi signal of my Vodafone router?
Even with Wi-Fi 6 or 7, some homes will need a boost. Try these tips:
Position the device in the centre of the home. Wi-Fi uses radio waves to provide connectivity. Placing it in the centre of the home means the signal doesn’t have so far to go and everyone should get a strong signal.
Avoid placing it close to appliances: Any electrical appliance produces interference that can compromise wireless speeds. Avoid placing the router next to large appliances like refrigerators or air conditioning units.
Check the Wi-Fi channel: Use a Wi-Fi analyser app to check what channels are busiest in your home. Select a channel that isn’t busy and change the Wi-Fi channel 1-2 channels up or down from the least busy.
Use a Wi-Fi extender: If you don’t have the Ultra Hub 7, you can purchase standalone super Wi-Fi boosters that plug into a wall socket to boost the signal.
Use a mesh kit: Alternatively, mesh kits can create a larger, more powerful wireless network with the addition of an extra router and Wi-Fi boosters.
Use a powerline adapter: Powerline adapters plug into a wall socket and turn your home’s wiring into a network. Place one close to the router and connect it. Place the other close to where you need it and connect that to your desktop or laptop.
See also: 'Where's the best place to put a Wi-Fi router?'
Are the Vodafone Hubs good value for money?
Yes – you get a decent router for free with your broadband plan:
- Ultra Hub 7 is free with Pro 3 packages
- Power Hub is free with all other broadband plans
- Up to 3 additional Super WiFi 6E boosters can be added at no cost
The routers are reliable, easy to use, and require little maintenance.
What are the standout features of Vodafone routers?
Vodafone Hubs offer decent average download speeds using part fibre or full fibre broadband. They’ve proven themselves reliable and deliver the consistent performance we look for.
There’s also the Vodafone Broadband app that helps you to monitor your network, create guest networks and provide a QR code to help people connect.
It’s a smart app that’s worth installing if you’re a broadband customer.
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Can I keep my Vodafone router if I have to move and downgrade my broadband?
Yes, you can keep your Vodafone router if you move or downgrade either superfast or ultrafast full fibre broadband plans.
There is currently no information on whether you’ll keep the Vodafone Ultra Hub if you downgrade the Vodafone Pro 3 packages, though. You’ll need to discuss this with Vodafone’s customer service.
Can I use my own router with Vodafone?
Yes, you can use your own router as long as you don’t use Digital Voice (VoIP) in replacement of a standard home phone.
The device has to be approved by BT Openreach, and you’ll still need to use the Vodafone device to connect, but you can connect a third-party router to that.
Compare Vodafone routers to other providers
Not sure if Vodafone is right for you? Compare routers and hardware from:
Vodafone routers review: Expert summary
Vodafone’s broadband routers are solid performers. They’re fast, reliable, and don’t require tech knowledge to use.
If you’re on an older Intelligent Hub and struggling with performance, the Ultra Hub 7 is a real upgrade – especially with Wi-Fi 7 and hybrid connectivity.
Looking for a better router and faster broadband? Use our postcode checker to compare broadband deals in your area: