Whether you’re buying broadband for the first time, looking for a new deal or supplier, or having broadband problems, the Broadband Genius community is here to help you.
Our community is a friendly, independent, unbiased space to share, discuss and improve Broadband and connectivity across the UK.
Experts and local broadband champions have come together to take the techy out of broadband and connectivity with clear information, tips and friendly support.
Want to chat to someone about their broadband experiences in your area?
Confused about broadband speeds, prices, packages?
Got a connectivity or broadband problem that’s frustrating you?
The Broadband Genius community is here to help and support you.
Hear what experts and local champions are saying about broadband and connectivity where they live.
Learn how to get the very best from broadband. Understand more about your consumer rights, learn about deals, tariffs, speeds and trust the community to help take the stress out of broadband.
And when you’re ready, why not join up and share your broadband experiences with others?
Who can join the community?
Whether you’re looking for unbiased, independent advice and support or you’re an expert willing to share your tips, there’s a place for you in the Broadband Genius community.
Everyone who reads, understands and plays by the community rules is welcome to join the Broadband Genius community [link to Discourse community] .
What can I do in the community?
The community is a space built for anyone, whether they are first time broadband buyers, looking for a new broadband deal or supplier, or having technical problems. The Broadband Genius community is here to help.
Ask a question. Look at past conversations. Search for a guide. Join a discussion. This community is for anyone who uses broadband and wants a better experience. Who is behind the community?
The community was built and is managed by Broadband Genie.
We are the 100% independent, unbiased, trusted UK broadband comparison website.
We work with the UK’s broadband providers to bring you the best possible broadband deals, speed and quality.
Established in 2004, we’ve saved hundreds of thousands of people time and money, whether they are upgrading their broadband connection, or choosing broadband for the first time.
We bring you the best deals from the UK’s broadband suppliers and we’ll make your options clear.
We make broadband and connectivity less ‘techy’, providing helpful information and support through our guides and our UK wide community of experts and local champions.
We’re broadband geniuses.
We’re Broadband Genie.
What are the community guidelines?
Community guidelines are important. They make sure that everyone feels welcome, respected and safe.
You can read our full set of community rules but these 3 things guide everyone in The Broadband Genius community:
1. Be kind
Be respectful, friendly, polite and mindful of the impact of your posts to other community members.
2. Be relevant
We’re here to talk about broadband and connectivity and to make this community as useful as possible for all.
Please stay on-topic and be relevant. Posts that are not may be removed.
3. Be safe
Never share your personal details and always respect other people’s privacy. This makes the community safe for everyone.The Community Guidelines explain what is and isn’t appropriate for our community in detail. The Broadband Genius community and its members are respectful to others, genuine and committed to improving broadband for everyone.
Or, if you prefer a 3 word overview: “Just be kind.”