Sky

Pioneers of truly unlimited broadband offering standard and superfast broadband both with and without Sky TV

  • TV options are second-to-none with Sky+ and Sky Go
  • Truly unlimited broadband available
  • Fibre broadband services available
  • Free limited broadband for Sky TV customers
  • Wide range of combined phone/TV/broadband packages
  • Free access to thousands of Sky Wi-fi hotspots

Need help choosing? Give us a call on 0800 083 8871   Go to site

Reasons to choose Sky

  • Fibre packages available - speeds of up to 38Mb in fibre-enabled areas, with speeds up to 76Mb available to some areas
  • Truly unlimited broadband - packages available with allowances from 2GB to truly unlimited with no caps or traffic management
  • Fastest standard broadband speeds - Since introducing G.INP and Nitro technology to help boost line stability and speeds on their copper line services, Sky have been able to increase their headline speed to up to 17Mb
  • Large range of TV packages - virtually anyone can get TV from Sky as it's supplied by satellite and doesn't depend on cable or broadband speed
  • On Demand - catch up on TV you've missed, or choose from a large selection of TV box sets and movies
  • Sky Go - watch the channels available on your TV subscription on tablets, XBox 360, laptops and phones where there is a broadband, wireless or 3G connection available
  • Free wi-fi for Sky broadband customers - unlimited wi-fi in popular high street locations around the UK
  • Customer satisfaction - Sky has one of the lowest customer complaint levels in Ofcom's quarterly broadband, telecoms and TV complaint reports and has been reported as having the highest or joint highest broadband customer satisfaction level out of the 'big 5' providers since 2009

Possible downsides

  • Expensive for those outside of Sky network areas with Sky Connect
  • No standalone broadband available - although Sky broadband can be taken without TV, phone line rental must be paid on all packages
  • Longer contracts - standard contracts are 12 months with no shorter contracts available
  • Satellite dish needed for TV packages - not for the aesthetically-conscious, though Sky dishes are as discrete as such things can be

 

Features at a glance

  • Up to 17Mb download speeds and up to 1.3Mb upload speeds outside fibre areas, up to 76Mb download and up to 19Mb upload fibre speeds

  • Contracts from 12 months

  • Download allowances from 25GB to truly unlimited

  • Free connection on some deals

  • 24 hour technical support

  • 10 email addresses with every account

  • Free McAfee Internet Security Suite

  • Free N-rated Sky Hub will all deals

  • TV Bundles available

  • Phone service included

  • Unlimited free wi-fi in popular high street locations around the UK

2.8 stars
  satisfaction rating based on 40531 customer ratings since 2015-07-31. See more Sky customer ratings and reviews.

Details last checked on 2016-07-29

Scroll for More
Package    
Speed    
Usage    
Contract    
1st Year Cost  (Sorted)  
Monthly Cost    
Sky Broadband Unlimited with Pay as you Talk More Info

802.11n Wireless RouterPhone CallingLine Rental (17.40 pounds)

up to
17Mb
truly
unlimited
12
months
£67

£275.75 with
line rental
£5.00
£10.00 after 12 months
Reward offer for new customers buying online only

Line rental £17.40

Go to site

Or sign up by phone
0800 083 8871
Sky Broadband Unlimited with Pay as you Talk (Existing Sky TV Customers) More Info

802.11n Wireless RouterPhone CallingLine Rental (17.40 pounds)

up to
17Mb
truly
unlimited
12
months
£67

£275.75 with
line rental
£5.00
£10.00 after 12 months

Line rental £17.40

Go to site

Or sign up by phone
0800 083 8871
Sky Fibre Broadband More Info

802.11n Wireless RouterPhone CallingLine Rental (17.40 pounds)

up to
38Mb
25GB 12
months
£106

£314.75 with
line rental
£5.00
£10.00 after 12 months

Line rental £17.40

Go to site

Or sign up by phone
0800 083 8871
Sky Broadband Connect More Info

802.11n Wireless RouterLine Rental (17.40 pounds)

up to
8Mb
truly
unlimited
12
months
£211

£419.75 with
line rental
£17.00

Line rental £17.40

Go to site

Or sign up by phone
0800 083 8871
Sky Fibre Unlimited More Info

802.11n Wireless RouterPhone CallingLine Rental (17.40 pounds)

up to
38Mb
truly
unlimited
12
months
£226

£434.75 with
line rental
£10.00
£20.00 after 6 months

Line rental £17.40

Go to site

Or sign up by phone
0800 083 8871
Sky Original Bundle with Broadband Unlimited More Info

802.11n Wireless RouterPhone CallingTelevision ServiceLine Rental (17.40 pounds)

up to
17Mb
truly
unlimited
12
months
£317

£525.75 with
line rental
£25.00
£30.00 after 12 months
Reward offer for new customers buying online only

Line rental £17.40

Go to site

Or sign up by phone
0800 083 8871
Sky Variety Bundle with Broadband Unlimited More Info

802.11n Wireless RouterPhone CallingTelevision ServiceLine Rental (17.40 pounds)

up to
17Mb
truly
unlimited
12
months
£461

£669.75 with
line rental
£37.00
£42.00 after 12 months
Reward offer for new customers buying online only

Line rental £17.40

Go to site

Or sign up by phone
0800 083 8871
Sky Cinema Bundle with Broadband Unlimited More Info

802.11n Wireless RouterPhone CallingTelevision ServiceLine Rental (17.40 pounds)

up to
17Mb
truly
unlimited
12
months
£533

£741.75 with
line rental
£43.00
£48.00 after 12 months
Reward offer for new customers buying online only

Line rental £17.40

Go to site

Or sign up by phone
0800 083 8871
Sky Family Bundle with Broadband Unlimited More Info

802.11n Wireless RouterPhone CallingTelevision ServiceLine Rental (17.40 pounds)

up to
17Mb
truly
unlimited
12
months
£533

£741.75 with
line rental
£43.00
£48.00 after 12 months
Reward offer for new customers buying online only

Line rental £17.40

Go to site

Or sign up by phone
0800 083 8871
Sky Sports Bundle with Broadband Unlimited More Info

802.11n Wireless RouterPhone CallingTelevision ServiceLine Rental (17.40 pounds)

up to
17Mb
truly
unlimited
12
months
£647

£855.75 with
line rental
£52.50
£57.50 after 12 months
Reward offer for new customers buying online only

Line rental £17.40

Go to site

Or sign up by phone
0800 083 8871
Sky Complete Bundle with Broadband Unlimited More Info

802.11n Wireless RouterPhone CallingTelevision ServiceLine Rental (17.40 pounds)

up to
17Mb
truly
unlimited
12
months
£1037

£1,245.75 with
line rental
£85.00
£90.00 after 12 months
Reward offer for new customers buying online only

Line rental £17.40

Go to site

Or sign up by phone
0800 083 8871
  • ICON KEY
  • Wireless Router
  • 802.11n Wireless Router
  • 802.11ac Wireless Router
  • Phone Calling
  • Television Service
  • Line Rental

Details last checked on 2016-07-29

Customer Reviews

Sometimes the best way to get a feel for a broadband provider is to read what those who are already customers think of the service they're receiving. Below are all the reviews we've received for Sky.

Customer Ratings Summary

  • Satisfaction
    2.8 stars
  • Speed
    2.3 stars
  • Reliability
    2.6 stars
  • Customer Service
    3.1 stars

Based on 40493 customer ratings since 2015-07-29

Show all time ratings

Add your own review of Sky

Ratings are left by users of our speed test as well as by reviewers. Recent star ratings summarise the last 12 months of ratings or the last 100 placed, whichever is largest.

Reviewer Location Reviewing Date Ratings
Got sky broadband about 6 months ago. Connection has not been stable since. 3 routers, 7 engineer callouts and numerous calls later I am still with the same issues. Sky will no longer help. Looking forward to leaving them!
  • Satisfaction
    1 star
  • Speed
    1 star
  • Reliability
    1 star
  • Customer Service
    1 star
Edinburgh Sky  
Sky continually reply that due to the BT lines they are renting of BT that this is why my broadband is so slow yet they put no pressure on BT to resolve this issue so have also Virgin fibre optic and have said bye bye to Sky and BT!
  • Satisfaction
    1 star
  • Speed
    1 star
  • Reliability
    1 star
  • Customer Service
    1 star
W8 6PH Sky  
The worst experience I've ever had with any provider in my entire life the broadband speed makes me unable to download any games it taking 7 hours just to download 1 game! Also when I try and play online I get banned because the Internet turns its self off and I get disconnected never ever would I reccomend this to my worst of enemies 0.01/10 the worst provider out there.
  • Satisfaction
    1 star
  • Speed
    1 star
  • Reliability
    1 star
  • Customer Service
    1 star
England Sky  
This is the worst broadband I have ever had. An absolutely abysmal service. It is down more than it is working. Down as many times as past days, for hours and hours at a time. Numerous attempts at the self-help - nothing works. Impossible to call as all the lines charge at an extortionate rate and the last call to sky cost us over £25. The chat helpline thing seems to be constantly busy and "in a queue waiting". Resorted to twitter, but with no helpful response there either. Not a service worth paying for in any respect.
  • Satisfaction
    1 star
  • Speed