Vodafone Mobile Broadband

Offering 4G Ready devices, Vodafone is a 'future proof' choice for mobile broadband as more locations are enabled

  • Up to 10GB usage allowances
  • 4G available in 15 English cities with more locations coming soon
  • 4G Ready mobile broadband dongles and portable hotspots
  • SIM-only deals available for both 3G and 4G
  • Shorter contracts - all mobile broadband offers are 12 months or less
  • 1 month rolling contracts on 4G or pay as you go on 3G

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Vodafone Mobile Broadband Personal WiFi
£10.00 per month
12 month contract

No upfront cost

  • Deals starting at £10 a month
  • 4G or 3G speeds
  • 1GB, 3GB or 10GB usage
  • Free Personal WiFi device
  • 24 month contract
  • Also available SIM-free on a 1 month contract

Buy now

Vodafone Mobile Broadband 4G
£10.00 per month
12 month contract

No upfront cost

  • Deals starting at £10 a month
  • 4G speeds up to 40Mb
  • 1 to 10GB usage available
  • 4G device free on 3GB or over (select 4G personal WiFi or dongle)
  • 12 month contract
  • Also available SIM-free

Buy now

Vodafone Mobile Broadband Tablet Bundles
£32.00 per month
24 month contract

£19.00 upfront cost

  • Deals starting at £32 a month
  • Variety of payment plans available
  • 4G speeds up to 40Mb
  • Up to 10GB usage
  • Android and iOS tablet options
  • Pay more upfront for cheaper plan
  • 24 month contract

Buy now

Reasons to choose Vodafone

  • 30 day mobile broadband money back guarantee, double the length of many mobile suppliers, allowing you to try mobile broadband in all the locations you'll need it without worrying about the cost of the dongle or pocket hotspot
  • No contracts over 12 months, and 1 month or pay-as-you-go options also available
  • Ideal for keeping online when out and about or to cover outages in home broadband services - and the 10GB usage allowance could be a suitable replacement for light home users
  • Free WiFi access in hundreds or thousands of locations and on the London Underground

Possible downsides

  • 4G still in the process of being rolled out, currently only in a limited number of locations
  • 4G only available on more expensive 4G-ready tariffs

Features at a glance

  • Up to 40Mb 4G download speeds in a limited number of locations

  • Contracts from pay as you go up to 24 months

  • Download allowances up to 10GB

  • 24 hour technical support by phone or online

  • Basic to Premium security available

  • SIM-only deals offered

  • Inclusive WiFi data on all deals, including coverage on the London Underground

  • Free mobile broadband dongles or portable hotspots with some deals

3.1 stars
  satisfaction rating based on 257 customer ratings since 2016-08-25. See more Vodafone Mobile Broadband customer ratings and reviews.

Details last checked on 2017-08-07

Pay As You Go

From £10 for 3G dongle with 1GB data, 30 day top-ups up to 15GB

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4G

4G available on all plans, select 4G device or SIM

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SIM Only

£11 for 2GB to £30 for 50GB, 30 day contract, nano SIMs available

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Dongles

Mobile broadband from £11 a month on a 24 month contract

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Personal WiFi

Mobile WiFi from £11 per month on an 24 month contract

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Short Contract

30 day contracts from £11 with 2GB usage, devices from £15

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Highest Usage

50GB usage from £30 on a 24 month contract

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Tablet Bundles

From free on various 24 month contracts with a range of data usage

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Check Coverage

4G LTE Advanced (3x faster) rolling out, 4G coverage 68%, 3G 90%

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Details last checked on 2017-08-07

Customer Reviews

Sometimes the best way to get a feel for a broadband provider is to read what those who are already customers think of the service they're receiving. Below are all the reviews we've received for Vodafone Mobile Broadband.

Customer Ratings Summary

  • Satisfaction
    3.1 stars
  • Speed
    3.2 stars
  • Reliability
    3.1 stars
  • Customer Service
    3.2 stars

Based on 255 customer ratings since 2016-08-25

Show all time ratings

Add your own review of Vodafone

Ratings are left by users of our speed test as well as by reviewers. Recent star ratings summarise the last 12 months of ratings or the last 100 placed, whichever is largest.

Reviewer Location Reviewing Date Ratings
I have had poor speeds intermittently at various times of the day. The wifi in particular drops out for no reason. I have been told to change channels which I tried all now some worse than others but stil having issues. Very very poor support the don't listen or read what info they give the just follow scripts it seems. I complained after 40 minutes on a call asked for manager no manager available asked for formal complaint they had no complaints process. Asked for manager to call back to address my complaint have waited weeks no contact!!!!! Asked to terminate contract so far no response. Spend more money but don't use Vodafone they are bad for your health..
  • Satisfaction
    1 star
  • Speed
    1 star
  • Reliability
    3 stars
  • Customer Service
    1 star
Romsey Vodafone Mobile Broadband  
I gave up on Virgin after yet another fault with agent restarting my router for the 5th time and claiming my slow bandwidth was due to having wifi disabled. Also when I cancelled they claimed Netflix would buffer with anything less than 100mb. Terrible! Got my Vodafone router through the post. Plugged it in on the date. Got my advertised download and upload speeds on the date I was told. Can't give all full marks as not had it that long but to date very good.
  • Satisfaction
    5 stars
  • Speed
    4 stars
  • Reliability
    4 stars
  • Customer Service
    4 stars
Epsom Vodafone Mobile Broadband  
We switched from BT when our 12 month Infinity 1 contract was ending. They offered us Infinity 1 again on a 2 year contract for £44 a month. We said no thanks, as that seemed expensive, and we hadn’t found their customer service all that great either.

We signed up with Vodafone because they were offering a very competitive deal - 76Mbps for 18 months at £30 a month with no setup charges.

Our broadband didn’t work on the switchover date so we rang Vodafone the next day. It turned out this was because BT had transferred the wrong phone number across. A very patient and helpful Vodafone engineer sorted everything out over the phone that morning.

The speed was up and down initially but after a week or so it stabilised at a constant 76Mbps or thereabouts. broadband.co.uk's website says Vodafone broadband is unlimited not truly unlimited, but Vodafone’s online documents say traffic management doesn’t apply to fibre, and that is borne out by our experience.

The Vodafone Connect router is fine, but we live in a large house with thick walls, and the wifi signal had been a little bit better in the room furthest away from the router using the BT Smart Hub, than it was with the Vodafone router. We asked Vodafone for our broadband username and password using online chat and were given them no problem, but then the Smart Hub wouldn’t accept them. We’ve still managed to use the Smart Hub to transmit wifi around our house however, by connecting it to the Vodafone router with a network cable, after following some very simple instructions in an online expertreviews article about using a BT Home Hub with another ISP. This resolved the issue at no cost, but the option was there to use a different router instead if we’d wanted.

BT charged us a £66 equipment fee for cancelling their contract 4 days early, but Vodafone have said they will cover the cost of that, after their 30 day trial period expires.

Vodafone have been excellent, and we highly recommend them.
  • Satisfaction
    5 stars
  • Speed
    5 stars
  • Reliability
    5 stars
  • Customer Service
    5 stars
North Vodafone Mobile Broadband  
ABYSMAL.
Just ran a speed test, 2.48Mb download. slowest yet. averaging about 8mb. This is over fibre to street then telephone line. I switched from BT, was getting over 20mb. Worst broadband provider I have ever used.
  • Satisfaction
    1 star
  • Speed
    1 star
  • Reliability
    1 star
  • Customer Service
    1 star
TEDDINGTON Vodafone Mobile Broadband  
Worst ISP to date. They have made me long for dial up. Constantly dialled back speed, modem connection has been poor. Can't wait for change particularly since I'm paying for the top speed. PLEASE DON'T use them. Go back in time and use AOL dial up if you can.
  • Satisfaction
    1 star
  • Speed
    1 star
  • Reliability
    1 star
  • Customer Service
    1 star
Northumberland Vodafone Mobile Broadband  
Terrible experience. Modem arrived late. Then I was not connected on the day as promised, which is a big deal as I work from home. Customer service was curteous but totally unhelpful. They could only parrot stock replies. Switching faster than you can say Jack Robinson. Stay away. Do not touch this with a ten foot pole.
  • Satisfaction
    1 star
  • Speed
    1 star
  • Reliability
    1 star
  • Customer Service
    1 star
Edinburgh Vodafone Mobile Broadband  
Absolutely shocking! Terrible signal - had to install a second router just to get it to some parts of the house and it still wasn't very strong. I live in a small cottage so the size of the house is hardly a problem. Even right next to the hub, and my laptop displays one bar of signal strength sometimes. When you call customer service about this, they just argue with you and tell you that the internet is working fine, according to their screen, and they are therefore not prepared to look into it anymore. Shocking. Moving to another service
  • Satisfaction
    1 star
  • Speed
    1 star
  • Reliability
    1 star
  • Customer Service
    1 star
Stirling Vodafone Mobile Broadband  
Went with vodafone fibre broadband because looked a great deal. Had it for 6 months and it cuts out constantly, lose signal in the kitchen. 4g is better then fibre.
  • Satisfaction
    2 stars
  • Speed
    2 stars
  • Reliability
    3 stars
Leicester Vodafone Mobile Broadband  
Customer service good in that people I spoke to helpful and professional but the service itself is poor. I switched from BT and VF didn't switch my home phone number over for a week. The service worked well initially but after a few days my Amazon Echo Dot stopped working never to work again (on VF). VF are not concerned with this, its not their kit. After 2 months the service got worse and worse with constant disconnects. A new router seemed to fix it for a while but then the same experience. Eventually I tracked it down to having an un-managed ethernet switch connected to the router would frequently stop all other devices from working. I never had this issue with BT. The price rise allowed me to switch back to BT where the service is seamless, switch over taking 20 mins nice and early in the morning and now all my devices work again. I would probably switch back to Vodafone when they iron out their technical issues but I don't see that happening soon. They had issues with the firmware on their routers and they seem to be far from fixed.
  • Satisfaction
    1 star
  • Speed
    4 stars
  • Reliability
    4 stars
  • Customer Service
    1 star
Southend-on-Sea Vodafone Mobile Broadband  
Very slow broadband. I paid for 76mb/s. One time the speed dropped to 2.2 mb/s. Restarted the router and it went up to 15mb/s. Very very slow to what you paid for.
  • Satisfaction
    1 star
  • Speed
    2 stars
  • Reliability
    1 star
  • Customer Service
    1 star
Orpington Vodafone Mobile Broadband  

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National Average Speeds March 2016

Average mobile broadband speeds rising in 2016 while fixed line home broadband speeds coast at late 2015 levels

Posted on 2016-04-08 16:59 in Announcements News 4GEE EE Hyperoptic Vodafone Three Sky Virgin Media BT Post Office

Each month hundreds of thousands of broadband customers test their speeds with our broadband speed test. Since the end of 2015 there's been little change in average speeds from home broadband with average download speeds for March 2016 coming in at 20.41Mb and average upload speeds at 3.73Mb.

However, our test also supports users testing on tablets and smartphones, meaning we can report on mobile broadband speeds from 4G and 3G networks. While home broadband has been stable, mobile broadband average download speed has risen by a full 2Mb since December and upload speed by 1.6Mb, the average mobile broadband speeds for March 2016 were 15.31Mb download and 3.71Mb upload.

When the big mobile broadband and home broadband providers' average speeds compete on the same table, it's only Virgin Media's DOCSIS 3 cable broadband that outperforms mobile broadband, clocking in 46.95Mb, with upload speeds at 5.9Mb. 4GEE is ahead of BT Broadband with download speeds clocking in at 18.71Mb, faster than BT by 1.07Mb. 4GEE and Vodafone mobile broadband sit in overall 2nd and 4th places beating all home big broadband providers' averages bar Virgin Media, with Vodafone's 16.26Mb average mobile download speed only 1.38Mb behind BT.

Of the home broadband providers Post Office Broadband still has the UK's slowest broadband speed overall with only 4.38Mb average downloads and 1.67Mb average uploads, well below the average speeds expected for copper phoneline broadband. Three tested with the slowest mobile broadband at 12.09Mb downloads, but this still beat home broadband offerings from Sky and EE.

When the supplementary broadband providers table (see page 4 of the report) is included we can see that fibre to the building provider Hyperoptic tested as the fastest broadband overall with 91.7Mb average downloads and 77.3Mb uploads.

Read more Broadband Speed Test Results for March 2016

Comments

National Average Speeds December 2015

Average fixed line download speeds remain stable over December 2015, average mobile broadband speeds see minor increase

Posted on 2016-01-08 12:21 in Announcements News 4GEE Hyperoptic Vodafone TalkTalk Three O2 Virgin Media BT Post Office Plusnet

December 2015 saw average download speeds for fixed line providers recorded by users of our broadband speed test remain stable in comparison to the results from November, coming in at 20.56Mb. Average upload speeds saw a 0.15Mb drop to 3.68Mb.

Of the big 5 home broadband providers, Virgin Media remained in first place but their average download speeds appear to have levelled out since rolling out their 200Mb service, remaining stable at 46.57Mb, with upload speeds at 5.66Mb. BT Broadband retain second place with average download and upload speeds steady at 17.58Mb and 4.42Mb respectively. TalkTalk move up to third place, with download speeds stable at 12.8Mb and upload speeds dropping by 0.21Mb to 1.86Mb. Plusnet drop into fourth place, dropping by 0.59Mb to 12.6Mb for average download speeds with a 0.39Mb decrease to 2.85Mb for average upload speeds. Finally, Sky remain in fifth place with a 1.1Mb fall in download speeds to 10.92Mb, while their upload speeds decreased by 0.41Mb to 2.47Mb.

Results from users testing with mobile-enabled devices including phones and tablets suggests that mobile broadband speeds saw an overall rise since November. Taking mobile broadband separately from home broadband, EE Mobile retain first place, with download speeds increasing by 1.1Mb to 17.55Mb and upload speeds holding at 3.87Mb. Vodafone are in second place, seeing download speeds fall slightly by 0.19Mb to 13.76Mb and upload speeds steady at 2.82Mb. O2 are in third place with download speeds at 11.78Mb - a respectable 1.4Mb increase over last month - and upload speeds at 2.53Mb. Three are still in fourth place, with average download speeds of 9.84Mb and upload speeds of 2.56Mb.

When mobile broadband and home broadband average speeds compete on the same table, 4GEE is head-to-head with BT's second place with a difference of only 0.03Mb. 4GEE and Vodafone mobile broadband sit in overall 3rd and 4th places beating all home broadband providers' averages bar Virgin Media and BT. This suggests that 4G broadband may have higher uptake levels relative to 3G compared to uptake of the fastest possible fibre broadband products relative to cheaper options.

This month's supplementary broadband providers table (see page 4 of the report) found Post Office Broadband had the UK's slowest broadband speed overall with only 2.55Mb average downloads and only 0.33Mb average uploads. Hyperoptic was fastest overall with 102.1Mb average downloads and 92.13Mb uploads.

Read more Broadband Speed Test Results for December 2015

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Vodafone Mobile Broadband Buyers Guide

Can I get Vodafone mobile broadband?

You should be able to get a mobile data connection almost anywhere there's a strong Vodafone mobile phone signal, however broadband speeds will require a 3G or 4G signal.

Vodafone provides a coverage checker which should allow you to view 4G, 3G and 2G data coverage strength for any postcode and its surrounding area using a map. You may find that some areas will be marked as only having a strong enough signal for outside use and will have poorer signal strength inside buildings.

If you use your mobile broadband device in different locations, your connection should automatically switch to use the fastest available technology wherever you are.

30 day mobile broadband money back guarantee

If you're a new pay monthly mobile broadband customer buying a dongle, you can cancel your contract within the first 30 days.

Simply visit a Vodafone store or call 191 on your Vodafone mobile within 30 days of connection. Once you've returned the dongle, they'll refund any payment you made for it, you'll only have to pay for line rental and usage up to the day it's cancelled.

See the Vodafone site for full conditions.

WiFi access

As well as mobile broadband access, your Vodafone account gives you access to hundreds of thousands of WiFi hotspots, you can even get online in over 100 London Underground stations!

Standard WiFi is provided via BT's hotspot network, simply connect to any BT Wi-fi premium hotspot and enter your 'My Vodafone' username or password.

WiFi on the London Underground is provided by Virgin Media, simply connect to 'Virgin Media WiFi', access your web browser, choose the Vodafone icon and then login with your 'My Vodafone' details.

See the Vodafone site for full terms and conditions.

4G-ready

4G mobile broadband has already come to the Vodafone network, currently available in 15 UK cities with more locations coming soon.

All Vodafone's compatible devices are sold as '4G-ready'. Be aware that not all tablets, dongles and personal hotspots the Vodafone sells are 4G-ready, you'll need to explicitly opt for a 4G-ready device to be offered a 4G-ready plan.

Even with a 4G-ready device, you also need to make sure that you've opted for a more expensive 4G-ready plan or you won't be able to access the faster speeds that the device is capable of.

Broadband.co.uk