Help and Support

Practical broadband advice and useful tools

Having problems with your broadband service or supplier? These pages should help you resolve the issues you're experiencing.

How to Complain to Your Broadband Supplier

We'll walk you through the steps you need to make a successful complaint to your provider, and what to do if you need to escalate your complaint to the industry watchdogs.

How to Speed Up Slow Broadband

Slow broadband can be frustrating. However there's plenty you can try to increase your broadband speed without switching suppliers. Our handy guide will help you ensure your connection is in tip top condition as fast as possible.

Broadband Tools

Who provides the cheapest and fastest broadband where you live? Who provides the fastest broadband nationwide? How fast is your current connection? We offer a variety of tools on our site to answer these questions and help you tell which provider is best for you.

Broadband Reviews

A good way to know the positives and negatives of any given broadband provider can be to read what current customers of that provider think about their broadband. You can read these reviews here, or leave one of your own so others can know just how good your provider actually is.

Call us on 0800 083 0251

If you've got a question about switching broadband providers, or need advice on which one to choose, just give us a call. We can help you find the best deal from all the top broadband providers. We can even help you switch from your current provider - it'll all be taken care of for you.