EE Home Broadband Reviews
Sometimes the best way to get a feel for a broadband provider is to read what those who are already customers think of the service they're receiving.
Below are all the reviews we've received for
EE.
How EE compares:
- Typical Satisfaction
- Typical Speed
- Typical Service
- Typical Reliability
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Reviewer
Philemup
Location
Bournemouth
Date
25/02/2013
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Reviewer
Phil
Location
whitstable
Date
10/02/2013
Comments:
After being with sky for many years , decided to go with freesat , which put up the cost of the broadband , then got a call from EE offering the same deal as sky but for £24 inc vat which was a saving of £140+ , so after a lot of thought made the switch , broadband and telephone was 4 days late due to sky acting up , staying that l could not switch until my next payment date had passed .
Anyway have nothing terrible to report , broadband and phone up and running (7203 kbps) ,speed slighty better than sky.Have contacted customer services twice , also polite and helpful also 0845/0870 numbers are free ( sky charge for these ). -
Reviewer
Malcolm Smith
Location
East London
Date
02/02/2013
Comments:
Very dissatisfied with the service I am receiving. My broadband speed is 0.25mb and after complaining over 8 times by phone to their call centre, I am still waiting for something to be done, all I get it promises. -
Reviewer
mike
Location
London
Date
29/01/2013
Comments:
Everything about EE is bad and lie and customer service in India they do not know what they are doing....Get your self sorted ......................EE -
Reviewer
Simon
Location
Castle Donington
Date
22/01/2013
Comments:
I am limited to ADSL broadband and use to be with Sky Connect who gave 6mb off peak which dropped to less than 1mb between 5pm til midnight which rendered it useless! The switchover from Sky to EE was painless, having received their Brightbox router in the post in good time. The wireless Brightbox router performs much better than Sky's and I now get speeds of between 9-15mb 24/7 so i'm very satified indeed considering it's ADSL. -
Reviewer
Ryan
Location
Argyll Scotland
Date
11/12/2012
Comments:
I switched over from aol and it took almost 7 weeks to get up and running but I have had nothing but trouble ever since. Patronising technical support /customer service from the Indian call centre who are forever putting me on mute or hanging up when they can't fix the problem of intermittent connection and terrible speeds ready to cancel. -
Reviewer
Shorty
Location
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Date
22/11/2012
Comments:
This could not possibly have been more hlpeful!
Comments: