Sky Home Broadband Reviews
Sometimes the best way to get a feel for a broadband provider is to read what those who are already customers think of the service they're receiving.
Below are all the reviews we've received for
Sky.
How Sky compares:
- Typical Satisfaction
- Typical Speed
- Typical Service
- Typical Reliability
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Reviewer
Anon
Location
York
Date
10/01/2025
-
Reviewer
S
Location
Manchester
Date
10/01/2025
Comments:
Sky are fine, not the worst -
Reviewer
Ola
Location
London
Date
09/01/2025
Comments:
My broadband is efficient they give me no reason to complain everything is going smoothly. -
Reviewer
Michaela
Location
Manchester
Date
09/01/2025
Comments:
Easy set up, great customer service -
Reviewer
Eddie R
Location
London
Date
09/01/2025
Comments:
My broadband provider is pretty reliable with decent speeds and few outages. Setup was easy, and support is helpful, though sometimes slow. It's a bit pricey, but overall, it works well for my needs. -
Reviewer
Cassie
Location
Newcastle
Date
09/01/2025
Comments:
My home broadband provider was really excellent and the streaming service was incredible. -
Reviewer
Di
Location
Bristol
Date
09/01/2025
Comments:
Good broadband service very reliable, doesn’t drop, good streaming services. -
Reviewer
Gloria
Location
London
Date
09/01/2025
Comments:
Interested only in the new customer, nevertheless the reliability of the connection is perfect -
Reviewer
Ashley M
Location
Norwich
Date
09/01/2025
Comments:
I've had a frustrating experience with SKY Broadband and would not recommend it. The connection is consistently unreliable, with frequent dropouts that make it difficult to stream, work, or even browse. Speeds are nowhere near what was advertised, especially during peak hours when everything slows down significantly. -
Reviewer
1Trevor
Location
Worcester
Date
08/01/2025
Comments:
Reliable but slow speed and expensive -
Reviewer
Rio silk
Location
Lincolnshire
Date
30/12/2024
Comments:
Goes off constantly especially in the evenings when alot of wifi isn't being used -
Reviewer
Rod
Location
Glasgow
Date
23/12/2024
Comments:
Very variable service - slow and not stable. Generally nothing exciting about Sky.
However, the cancellation process is just awful. They COULD add a button to their app or a link on the website but instead they have this really archaic approach of making you call them and jump through a million hoops just to cancel. No I don't want the £3 discount of a £43 a month renewal - I'm getting literally 20x the speed from my next provider for a lot less than you are charging.
Even if the broadband was great the end of service process means I'm going to recommend to anyone asking not to join Sky. -
Reviewer
Robert haynes
Location
Date
16/12/2024
Comments:
Terrible slow speeds for higher price then better competitors , we had talks talk before and god what a downgrade it’s been , they claim it’s “super fast” meanwhile it’s slower than an oldie crossing the road , should call it super lack lustre instead do not recommend -
Reviewer
Tomlinson
Location
Cornwall
Date
28/11/2024
Comments:
When good good when bad blinking awful. Stick to whoever own the phone lines. No Internet for 12 days and nothing at all Sky can do ! Apart from get passed around from lots of different call centres around the world ! Avoid -
Reviewer
Chris
Location
Edinburgh
Date
04/11/2024
Comments:
Offline several times a day, every single day like this, and have to wait 5 to 10 mins reconnect, just freaking unbeliveble. -
Reviewer
Guy Scudamore
Location
Whitley Bay
Date
03/11/2024
Comments:
Surprisingly poor WiFi compared with my other Vodafone router and previous BT supplier.
We opted for the fastest fibre links for all properties. The sky supply doesn't yet fulfill our expectations. If the QoS fails to deliver soon we'll have to change as work will suffer if not. We've had the supply for 3 months now. -
Reviewer
Pinky
Location
Date
30/10/2024
Comments:
They are fine - do the job. -
Reviewer
Jayne
Location
Date
22/10/2024
Comments:
It's fine, does the job - we don't really notice it. -
Reviewer
Howard
Location
Date
17/10/2024
Comments:
Consistent service, never really had a major issue. -
Reviewer
Dave Parker
Location
Ashby de la Zouch
Date
15/10/2024
Comments:
Basic copper connection - for a few years. Price was reasonable at the start of the contract but will creep up unchecked on an annual basis!
Comments: