Direct Save Home Broadband Reviews
Sometimes the best way to get a feel for a broadband provider is to read what those who are already customers think of the service they're receiving.
Below are all the reviews we've received for
Direct Save.
How Direct Save compares:
- Typical Satisfaction
- Typical Speed
- Weaker Service
- Typical Reliability
-
Reviewer
Helen J
Location
Darlington
Date
30/07/2018
-
Reviewer
B Stonard
Location
Andover
Date
28/07/2018
Comments:
Very helpful and quick to respond. -
Reviewer
Gwen
Location
Tunbridge Wells
Date
28/07/2018
Comments:
I have had no problems with Direct Save. They were very helpful when I changed address. Been with them for 5 years. -
Reviewer
Scott
Location
Pinner
Date
27/07/2018
Comments:
Poor broadband speed currently measured at about 0.5 MB/s download. -
Reviewer
I. Rodriguez
Location
Hartlepool
Date
26/07/2018
Comments:
I am reasonably happy with Direct Save Telecom; some small problems which have been sorted with a phone call; very kind and understanding people there. Thanks. -
Reviewer
James Buckley
Location
Motherwell
Date
25/07/2018
Comments:
No real complaints. -
Reviewer
B. Williams
Location
Wrexham
Date
22/07/2018
Comments:
After some delay with initial setup, good service. -
Reviewer
Emma
Location
Pembrokeshire
Date
21/07/2018
Comments:
Never had a problem.Great company -
Reviewer
Pamela Fisher
Location
S.E.20
Date
21/07/2018
Comments:
I haven't had any problems with direct save and would recommend it to everyone -
Reviewer
Dan
Location
South East London
Date
20/07/2018
Comments:
Very good service from Direct Save and the cheapest option. -
Reviewer
rod hinchliffe
Location
sheffield
Date
20/07/2018
Comments:
I've been with Direct Save for about 18 months. The changeover was less stressful than I imagined, I'm saving around 25-30% when compared to my previous supplier, and I got excellent support with the one issue I had when switching. And they respond in reasonable time when I phone them. -
Reviewer
Jane Scott
Location
Havant
Date
20/07/2018
Comments:
Very satisfied since changing to Direct Save last year. Much cheaper than previous supplier. -
Reviewer
Faith
Location
Lowestoft
Date
20/07/2018
Comments:
When trying to watch netflix or play online games on ps4, the internet always buffers and chucks us off games etc. We often have to turn the wifi off on our phones if we want to watch netflix without it buffering for long periods, which is not ideal. -
Reviewer
Gillian Grundy
Location
Southampton
Date
19/07/2018
Comments:
4day waiting for a response to my phone call on Monday and still waiting???
Will not be renewing with you?
-
Reviewer
A Harker
Location
Pinchbeck, Spalding
Date
19/07/2018
Comments:
Best I’ve ever had,very good very helpful very friendly and patient. -
Reviewer
Neil
Location
Edinburgh
Date
19/07/2018
Comments:
Good value for money.
Occasionally slow
Pleased with what I have had -
Reviewer
Lauren
Location
Rochford
Date
19/07/2018
Comments:
When I first signed up to direct save I called them to discuss cancellation policy should I wish to. The lady who I spoke to was so rude and argumentative and in the background I could hear other staff being exactly the same. Terrible attitude!!! The internet stops working at least a few times a week, I don't bother calling customer services as I don't think I would get very far. The speed of the internet isn't too bad for what we use it for. But I won't be renewing my contract with them! -
Reviewer
May
Location
Manchester
Date
19/07/2018
Comments:
Great service at competitive price, have had no issues at all -
Reviewer
Annette Saggers
Location
Essex
Date
19/07/2018
Comments:
I changed to Direct Save from TalkTalk about a year ago after years of dissatisfaction with TalkTalk. i think I chose them via MSE.com They are considerably cheaper for all telephone services, changeover was seamless, which was important as I am selfemployed & rely on broadband. Any queries are dealt with couteously & efficiently by a consultant I can understand. Recommend unreservedly. -
Reviewer
Mike Hawkey
Location
Camborne
Date
18/07/2018
Comments:
I like Direct Save as their customer service is so good and it feels like I am dealing with real people unlike the more established suppliers who I have tried in the past
Comments: