Pure Broadband Reviews

Sometimes the best way to get a feel for a broadband provider is to read what those who are already customers think of the service they're receiving. Below are all the reviews we've received for Pure Broadband.

Overall Customer Ratings for Pure Broadband

  • Satisfaction
    3.2 stars
  • Customer Service
    3.4 stars
  • Speed
    2.6 stars
  • Reliability
    2.8 stars

Based on 96 customer ratings since 2015-06-11

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Ratings are left by users of our speed test as well as by reviewers. Recent star ratings summarise the last 12 months of ratings or the last 100 ratings placed, whichever is largest.

2 Customer Reviews for Pure Broadband

Reviewer Location Reviewing Date Ratings
I’ve been with Pure broadband for about 3 yrs and was completely satisfied till about 2 months ago. I have had no connection, working too slow to do anything. I ring and they reboot, then I’m back up again. I’m doing this about 3/4 times a week now. I’ve asked what the problem is but I’ve not had an answer. Not a happy customer anymore
  • Satisfaction
    2 stars
  • Customer Service
    4 stars
  • Speed
    2 stars
  • Reliability
    2 stars
Hull Pure Broadband  
2 yrs ago was a great service but over last 6 months service appalling, no decent connection for over a month, then last 21 days none at all, exuse after exuse, unable to give a day when connection back which for someone working from home is totally unacceptable. Had no choice but to go back to kcom
  • Satisfaction
    1 star
  • Customer Service
    3 stars
  • Speed
    1 star
  • Reliability
    1 star
Hu9 Pure Broadband  

The reviews published on this page are those of the individual authors who have warrantied that they abide by our review guidelines. Reviews are not the opinion of Broadband.co.uk.

Pure Broadband are not affiliated with Broadband.co.uk. This page does not constitute any affiliation between Broadband.co.uk and Pure Broadband.

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