Excellent 4.4 out of 5 based on 2,067 reviews

O2 Home Broadband Reviews

Sometimes the best way to get a feel for a broadband provider is to read what those who are already customers think of the service they're receiving.
Below are all the reviews we've received for O2.

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How O2 compares:

  • Typical Satisfaction
  • Typical Speed
  • Typical Service
  • Typical Reliability
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Recent customer ratings for O2

Based on 38,264 customer ratings since Apr 2009

Satisfaction

3.49 stars

Customer Service

3.85 stars

Speed

3.05 stars

Reliability

3.5 stars
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  • Ratings are left by users of our speed test as well as reviewers. Recent star ratings summarise the last 12 months of ratings or the last 100 ratings placed, whichever is largest.
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43 Customer Reviews over 3 pages

  • Reviewer

    james vincent

    Location

    dinas powys, vale of glamorgan, south wales

    Date

    07/08/2009

    Ratings

    Satisfaction

    4.00 stars

    Customer Service

    4.00 stars

    Speed

    3.00 stars

    Reliability

    4.00 stars

    Comments:

    more expensive than it needs to be. avarage srvice. and average speed of 4mbps. mobile broadband is more impressive than this!

  • Reviewer

    Colin Marshall

    Location

    Shawlands, Glasgow

    Date

    03/08/2009

    Ratings

    Satisfaction

    3.00 stars

    Customer Service

    4.00 stars

    Reliability

    4.00 stars

    Comments:

    They said i could get 13.5 meg on my line and i get less than i did before and am paying twice as much for the privelidge!

  • Reviewer

    Andrew Dunmore

    Location

    Chichester, West Sussex

    Date

    02/08/2009

    Ratings

    Satisfaction

    5.00 stars

    Customer Service

    5.00 stars

    Speed

    5.00 stars

    Reliability

    4.00 stars

    Comments:

    I have been with O2 for approx 18mnths,from initially setting up my account with them to present i have found the connection to be utterly reliable and above average speed for the area.