What are your broadband consumer rights?
What are your rights as a broadband consumer, and what can you do if something goes wrong?
Can you cancel a broadband contract early?
Learn how to cancel a broadband contract, what it might cost for early cancellation, and how you can cancel for free.
What is an internet Fair Usage Policy?
What is a fair usage policy? Does it affect you? How do you avoid fair usage? All your questions are answered here.
What is latency, and what does it have to do with broadband? Learn the basics with this beginner's guide.
BT vs Sky Broadband: which is better?
Out of BT and Sky, which offers the best value, features and customer service?
What is LLU broadband? Find out what the term means in this introduction to Local Loop Unbundling.
How to switch broadband provider
Want a new broadband deal but unsure about switching? We'll answer all your questions about signing up for a new provider.
ADSL Broadband - should you switch to fibre?
ADSL broadband is being phased out—should you switch to fibre? Find out more about your home internet options.
Rural broadband: How to get better internet in the countryside
Why is rural broadband slow, and what are your options for getting a rural broadband service?
How to log into and change your Wi-Fi router settings
Find out how to change essential settings on your home broadband Wi-Fi router.