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It’s Switching Season! Now’s the best time to switch, with no price rises until 2026.

Broadband help and guides

Whether you're just starting out on the road to buying broadband, looking for a new deal, or are having problems with your connection or supplier, Broadband Genie is here to help. The guides below should answer all your broadband related questions.

UK Broadband Speed Index 2025

UK Broadband Speed Index 2025

Ever wondered where in the UK has the fastest or slowest broadband? We reveal all in our 2025 broadband speed index

What is broadband?

What is broadband?

What is broadband? Discover how broadband works, what it's used for, and the key differences between broadband and Wi-Fi.

A guide to internet throttling

A guide to internet throttling

Wondering why your broadband slows down? Learn what internet throttling is, how it affects you, and whether ISPs like Virgin Media

Stop broadband price rises campaign

Stop broadband price rises campaign

Join our campaign to get broadband mid-contract price hikes banned. Demand fair pricing for all and no more unfair contract terms.

What is One-Touch Switch?

What is One-Touch Switch?

Find out what the One-Touch Switch process is and how it's set to make changing broadband providers much easier for everyone!

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