2,278 Customer Reviews over 228 pages
-
- Location
- Brighton
- Reviewing
- Sky
- Date
- 2015-10-08
- Comments
-
Worst service ever !!
I'm waiting almost 1 month to activate my broadband, I keep calling costumer service and everyone who works in this company is completely useless !!
Also, I'm waiting hours at home to someone to come and try to fix the problem and they keep changing the days and hours !! I don't have time for this, such a waste of time and money !!!!!!
- Location
-
- Location
- London
- Reviewing
- Sky
- Date
- 2015-10-07
- Comments
-
Worst customer service ever. Avoid this company or you will regret it. We cancelled our services to get BT and Sheryl of SKY Call centre told us we had no cancellation charge since our contract finishes right now. On a second call however, I was told that I had to pay 70£ aprox for cancellation and that, according to their system, Sheryl left on her notes "spoke to client about cancellation". Nothing was left on record about the "no charges" reply. I spoke the second time with Loren who was very rude, couldn't care less about her job and about helping and did not allow me to speak to a supervisor when I asked her to. Seriously, you will regret joining this company. Get BT instead
- Location
-
- Location
- Cardiff
- Reviewing
- Sky
- Date
- 2015-10-07
- Comments
-
Sky now locking you into there new sky router and not allowing 3rd part hardware will not supply PPPoE login details as other ISPs will
- Location
-
- Location
- bathgate
- Reviewing
- Sky
- Date
- 2015-10-05
- Comments
-
left sky because of a better offer if i had not seen this offer i probably would not have changed how glad i did speed with new supplier is so faster than sky i can not believe it i always thought that the speed was much the same for most everybody.When i phoned i asked if they could match or better
the offer i was going to change to they could not and did not seem all that bothered they were losing a long term customer
- Location
-
- Location
- Cambridge
- Reviewing
- Sky
- Date
- 2015-10-02
- Comments
-
Very poor but cost loads
- Location
-
- Location
- Barnoldswick
- Reviewing
- Sky
- Date
- 2015-10-01
- Comments
-
Absolutely horrendous!!! I really wish we had never gone to sky! This is a huge breach of contract as we have next to no signal!! I need the internet access for work and have had to go to the library!! Awful bad bad service! Customer service diabolical too! Avoid at all costs.
- Location
-
- Location
- portsmouth
- Reviewing
- Sky
- Date
- 2015-09-30
- Comments
-
How bad well it's bad wifi is ok sky on the phone are ok, there tv is ok but not the price. my broadband is so slow that on one night I thought I buy a movie fron the sky store started to download the movie ordered a curry 1hr 20mins later the curry turned up. 8hrs later my move downloaded that's how bad sky's broadband is it's loosing them money as I will never buy a move again. but no matter BT will win in the end with all services. and it's true what a lot of comments are saying you cant even streem a 2min youtube vid. it's that bad do yourself a favour please look for another isp!!..
- Location
-
- Location
- Ealing, London
- Reviewing
- Sky
- Date
- 2015-09-29
- Comments
-
Recently had Sky Unlimited fitted in my home. Engineer setup was fast and very informative, connection is working great and no hiccups so far. Very happy with service.
- Location
-
- Location
- Ayrshire
- Reviewing
- Sky
- Date
- 2015-09-26
- Comments
-
Awful.took 3 months to connect me. Have been connected for 1 month now some external fault means I'm cut off. 3 to 5 working days to fix they said. It's been 6. Customer service absolutely crap. They don't care. Pathetic.
- Location
-
- Location
- Newcastle Upon Tyne
- Reviewing
- Sky
- Date
- 2015-09-25
- Location
The reviews published on this page are those of the individual authors who have warrantied that they abide by our review guidelines. Reviews are not the opinion of Broadband.co.uk.