Vodafone Mobile Broadband

Offering 4G Ready devices, Vodafone is a 'future proof' choice for mobile broadband as more locations are enabled

  • Up to 10GB usage allowances
  • 4G available in 15 English cities with more locations coming soon
  • 4G Ready mobile broadband dongles and portable hotspots
  • SIM-only deals available for both 3G and 4G
  • Shorter contracts - all mobile broadband offers are 12 months or less
  • 1 month rolling contracts on 4G or pay as you go on 3G

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Vodafone Mobile Broadband Personal WiFi
£10.00 per month
12 month contract

No upfront cost

  • Deals starting at £10 a month
  • 4G or 3G speeds
  • 1GB, 3GB or 10GB usage
  • Free Personal WiFi device
  • 24 month contract
  • Also available SIM-free on a 1 month contract

Buy now

Vodafone Mobile Broadband 4G
£10.00 per month
12 month contract

No upfront cost

  • Deals starting at £10 a month
  • 4G speeds up to 40Mb
  • 1 to 10GB usage available
  • 4G device free on 3GB or over (select 4G personal WiFi or dongle)
  • 12 month contract
  • Also available SIM-free

Buy now

Vodafone Mobile Broadband Tablet Bundles
£32.00 per month
24 month contract

£19.00 upfront cost

  • Deals starting at £32 a month
  • Variety of payment plans available
  • 4G speeds up to 40Mb
  • Up to 10GB usage
  • Android and iOS tablet options
  • Pay more upfront for cheaper plan
  • 24 month contract

Buy now

Reasons to choose Vodafone

  • 30 day mobile broadband money back guarantee, double the length of many mobile suppliers, allowing you to try mobile broadband in all the locations you'll need it without worrying about the cost of the dongle or pocket hotspot
  • No contracts over 12 months, and 1 month or pay-as-you-go options also available
  • Ideal for keeping online when out and about or to cover outages in home broadband services - and the 10GB usage allowance could be a suitable replacement for light home users
  • Free WiFi access in hundreds or thousands of locations and on the London Underground

Possible downsides

  • 4G still in the process of being rolled out, currently only in a limited number of locations
  • 4G only available on more expensive 4G-ready tariffs

Features at a glance

  • Up to 40Mb 4G download speeds in a limited number of locations

  • Contracts from pay as you go up to 24 months

  • Download allowances up to 10GB

  • 24 hour technical support by phone or online

  • Basic to Premium security available

  • SIM-only deals offered

  • Inclusive WiFi data on all deals, including coverage on the London Underground

  • Free mobile broadband dongles or portable hotspots with some deals

3 stars
  satisfaction rating based on 118 customer ratings since 2017-12-16. See more Vodafone Mobile Broadband customer ratings and reviews.

Details last checked on 2018-12-04

Pay As You Go

From £20 for a 4G dongle + 15GB data, 90 day top-ups up to 15GB

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4G

4G available on all plans, select 4G device or SIM

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SIM Only

£11 for 2GB to £30 for 50GB, 30 day contract, nano SIMs available

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Dongles

Mobile broadband from £11 a month on a 12 month contract

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Personal WiFi

Mobile WiFi from £11 per month on a 12 month contract

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Short Contract

30 day contracts from £11 with 2GB usage, devices from £15

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Highest Usage

50GB usage from £30 on a 12 month contract

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Tablet Bundles

From free on various 24 month contracts with a range of data usage

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Check Coverage

4G LTE Advanced (3x faster) rolling out, 4G coverage 68%, 3G 90%

Go to site

Details last checked on 2018-12-04

Customer Reviews

Sometimes the best way to get a feel for a broadband provider is to read what those who are already customers think of the service they're receiving. Below are all the reviews we've received for Vodafone Mobile Broadband.

Customer Ratings Summary

  • Satisfaction
    3 stars
  • Customer Service
    3 stars
  • Speed
    2.9 stars
  • Reliability
    2.9 stars

Based on 118 customer ratings since 2017-12-16

Show all time ratings

Add your own review of Vodafone

Ratings are left by users of our speed test as well as by reviewers. Recent star ratings summarise the last 12 months of ratings or the last 100 placed, whichever is largest.

Reviewer Location Reviewing Date Ratings
Avoid like the plague, no where near the speed advertised. hours of wasted time on the support chat and over an hour on hold on the phone support. Engineer visit scheduled but no one showed. got told they had missed me but I work from home and hadn't left the house at all that day.
  • Satisfaction
    1 star
  • Customer Service
    2 stars
  • Speed
    1 star
  • Reliability
    2 stars
Wokingham Vodafone Mobile Broadband  
I am so fed up with speaking to family and friends and having to wander about the house and garden to get a reception. It has got better because we used to have to run to the bottom of the garden for good reception, sometimes in the poring rain, not good.

My family get the hump for not being able to hear me and keep saying get a proper phone, listen up Vodafone.

Really want a Vodafone person out so they can hear what our reception is like. I secretly hope it's raining lol.

So fed up with complaining. I just want to be able to hear the people love.

Listen to the little places in England please.
  • Satisfaction
    1 star
  • Customer Service
    1 star
  • Reliability
    1 star
Norfolk Vodafone Mobile Broadband  
poor service terrible speed, got text saying they cant do anything about it.
  • Satisfaction
    1 star
  • Customer Service
    1 star
  • Speed
    1 star
  • Reliability
    1 star
ayr Vodafone Mobile Broadband  
Supposed to get 38mbs and I'm averaging 0.06mbs surprised it's even letting me post this never ever go vodafond
  • Satisfaction
    1 star
  • Customer Service
    1 star
  • Speed
    1 star
  • Reliability
    1 star
West Yorkshire Vodafone Mobile Broadband  
Revolting, not only do they sell you a product that dosnt work when they claim it does the customer service is disgusting. We’ve not had one week we’re the internet has worked to a standard we were told. It cuts out, drops out every bloody day and you have to reconnect. When you ask for help you don’t get it!

Don’t go with these guys they rob you of money, give you false information. Go elsewhere save yourself the stress!
  • Satisfaction
    1 star
  • Customer Service
    1 star
  • Speed
    1 star
  • Reliability
    1 star
Horsham, West Sussex Vodafone Mobile Broadband  
DISASTER, TERRIBLE. Sent faulty dongle, spent 11 months trying to get it working by visiting lots of vodafone shops and calling them. Turned out they'd sent me a prototype which wasnt for public use, and now they wont refund me £378.40 for something I didnt use. SHAMEFUL VODAFONE
  • Satisfaction
    1 star
  • Customer Service
    1 star
  • Speed
    1 star
  • Reliability
    1 star
Bognor Vodafone Mobile Broadband  
Absolutely poor, the customer service was frankly some of the worste I've ever experienced. We had a direct set up which forever reason wasn't coming and we did not notice untill three months down the line, baring in mind we had not email phone call letter to say this was haplening. We rang them up to sort it out and were told it had been passed onto a debt agency we argued our case paid our bill and were then told were going to have to send you a new box! This mean waiting another month untill we can use it again with no compensation and to top it off we were laughed at down the ohone, this company is a joke to be honest with waiting till our times up and cancelling asap. Piss ******* poor
  • Satisfaction
    1 star
  • Customer Service
    1 star
  • Speed
    2 stars
  • Reliability
    1 star
NOTTINGHAM Vodafone Mobile Broadband  
The worst broadband company I've ever dealt with. Don't be persuaded by the low prices. Took over 2 weeks of no braodband until it was up and running. Constant drop outs. Speed should have been 78mb - I was consistently receiving speeds of 76mb with EE. I'm lucky if it doesn't drop out every hour but am achieving speed of less than 25mb at all times - much slower at peak times. I've made 3 official complaints to them starting on 6th June - each time they tell me tech team will contact me within 72 hours but still waiting and it's 9th July. No apologies forthcoming and no offers of discounts. I'm waiting till my 8 weeks are up and contacting the ombudsman.
  • Satisfaction
    1 star
  • Customer Service
    1 star
  • Speed
    1 star
  • Reliability
    1 star
Port Talbot Vodafone Mobile Broadband  
Customer service quite poor i wouldn't recommend them. With one or two exceptions i was promised call backs that never came ,was given information that was wrong and simple problems took an age to sort out.
  • Satisfaction
    2 stars
  • Customer Service
    2 stars
  • Speed
    3 stars
  • Reliability
    3 stars
Plymouth Vodafone Mobile Broadband  
Dont do it they block thousands of websites that are harmless and make an assumption that we as adult users cant police our own internet
  • Satisfaction
    1 star
  • Customer Service
    1 star
  • Speed
    1 star
  • Reliability
    1 star
Somerset Vodafone Mobile Broadband  

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The reviews published on this page are those of the individual authors who have warrantied that they abide by our review guidelines. Reviews are not the opinion of Broadband.co.uk.

National Average Speeds March 2016

Average mobile broadband speeds rising in 2016 while fixed line home broadband speeds coast at late 2015 levels

Posted on 2016-04-08 16:59 in Announcements News 4GEE EE Hyperoptic Vodafone Three Sky Virgin Media BT Post Office

Each month hundreds of thousands of broadband customers test their speeds with our broadband speed test. Since the end of 2015 there's been little change in average speeds from home broadband with average download speeds for March 2016 coming in at 20.41Mb and average upload speeds at 3.73Mb.

However, our test also supports users testing on tablets and smartphones, meaning we can report on mobile broadband speeds from 4G and 3G networks. While home broadband has been stable, mobile broadband average download speed has risen by a full 2Mb since December and upload speed by 1.6Mb, the average mobile broadband speeds for March 2016 were 15.31Mb download and 3.71Mb upload.

When the big mobile broadband and home broadband providers' average speeds compete on the same table, it's only Virgin Media's DOCSIS 3 cable broadband that outperforms mobile broadband, clocking in 46.95Mb, with upload speeds at 5.9Mb. 4GEE is ahead of BT Broadband with download speeds clocking in at 18.71Mb, faster than BT by 1.07Mb. 4GEE and Vodafone mobile broadband sit in overall 2nd and 4th places beating all home big broadband providers' averages bar Virgin Media, with Vodafone's 16.26Mb average mobile download speed only 1.38Mb behind BT.

Of the home broadband providers Post Office Broadband still has the UK's slowest broadband speed overall with only 4.38Mb average downloads and 1.67Mb average uploads, well below the average speeds expected for copper phoneline broadband. Three tested with the slowest mobile broadband at 12.09Mb downloads, but this still beat home broadband offerings from Sky and EE.

When the supplementary broadband providers table (see page 4 of the report) is included we can see that fibre to the building provider Hyperoptic tested as the fastest broadband overall with 91.7Mb average downloads and 77.3Mb uploads.

Read more Broadband Speed Test Results for March 2016

Comments

National Average Speeds December 2015

Average fixed line download speeds remain stable over December 2015, average mobile broadband speeds see minor increase

Posted on 2016-01-08 12:21 in Announcements News 4GEE Hyperoptic Vodafone TalkTalk Three O2 Virgin Media BT Post Office Plusnet

December 2015 saw average download speeds for fixed line providers recorded by users of our broadband speed test remain stable in comparison to the results from November, coming in at 20.56Mb. Average upload speeds saw a 0.15Mb drop to 3.68Mb.

Of the big 5 home broadband providers, Virgin Media remained in first place but their average download speeds appear to have levelled out since rolling out their 200Mb service, remaining stable at 46.57Mb, with upload speeds at 5.66Mb. BT Broadband retain second place with average download and upload speeds steady at 17.58Mb and 4.42Mb respectively. TalkTalk move up to third place, with download speeds stable at 12.8Mb and upload speeds dropping by 0.21Mb to 1.86Mb. Plusnet drop into fourth place, dropping by 0.59Mb to 12.6Mb for average download speeds with a 0.39Mb decrease to 2.85Mb for average upload speeds. Finally, Sky remain in fifth place with a 1.1Mb fall in download speeds to 10.92Mb, while their upload speeds decreased by 0.41Mb to 2.47Mb.

Results from users testing with mobile-enabled devices including phones and tablets suggests that mobile broadband speeds saw an overall rise since November. Taking mobile broadband separately from home broadband, EE Mobile retain first place, with download speeds increasing by 1.1Mb to 17.55Mb and upload speeds holding at 3.87Mb. Vodafone are in second place, seeing download speeds fall slightly by 0.19Mb to 13.76Mb and upload speeds steady at 2.82Mb. O2 are in third place with download speeds at 11.78Mb - a respectable 1.4Mb increase over last month - and upload speeds at 2.53Mb. Three are still in fourth place, with average download speeds of 9.84Mb and upload speeds of 2.56Mb.

When mobile broadband and home broadband average speeds compete on the same table, 4GEE is head-to-head with BT's second place with a difference of only 0.03Mb. 4GEE and Vodafone mobile broadband sit in overall 3rd and 4th places beating all home broadband providers' averages bar Virgin Media and BT. This suggests that 4G broadband may have higher uptake levels relative to 3G compared to uptake of the fastest possible fibre broadband products relative to cheaper options.

This month's supplementary broadband providers table (see page 4 of the report) found Post Office Broadband had the UK's slowest broadband speed overall with only 2.55Mb average downloads and only 0.33Mb average uploads. Hyperoptic was fastest overall with 102.1Mb average downloads and 92.13Mb uploads.

Read more Broadband Speed Test Results for December 2015

Comments

Vodafone Mobile Broadband Buyers Guide

Can I get Vodafone mobile broadband?

You should be able to get a mobile data connection almost anywhere there's a strong Vodafone mobile phone signal, however broadband speeds will require a 3G or 4G signal.

Vodafone provides a coverage checker which should allow you to view 4G, 3G and 2G data coverage strength for any postcode and its surrounding area using a map. You may find that some areas will be marked as only having a strong enough signal for outside use and will have poorer signal strength inside buildings.

If you use your mobile broadband device in different locations, your connection should automatically switch to use the fastest available technology wherever you are.

30 day mobile broadband money back guarantee

If you're a new pay monthly mobile broadband customer buying a dongle, you can cancel your contract within the first 30 days.

Simply visit a Vodafone store or call 191 on your Vodafone mobile within 30 days of connection. Once you've returned the dongle, they'll refund any payment you made for it, you'll only have to pay for line rental and usage up to the day it's cancelled.

See the Vodafone site for full conditions.

WiFi access

As well as mobile broadband access, your Vodafone account gives you access to hundreds of thousands of WiFi hotspots, you can even get online in over 100 London Underground stations!

Standard WiFi is provided via BT's hotspot network, simply connect to any BT Wi-fi premium hotspot and enter your 'My Vodafone' username or password.

WiFi on the London Underground is provided by Virgin Media, simply connect to 'Virgin Media WiFi', access your web browser, choose the Vodafone icon and then login with your 'My Vodafone' details.

See the Vodafone site for full terms and conditions.

4G-ready

4G mobile broadband has already come to the Vodafone network, currently available in 15 UK cities with more locations coming soon.

All Vodafone's compatible devices are sold as '4G-ready'. Be aware that not all tablets, dongles and personal hotspots the Vodafone sells are 4G-ready, you'll need to explicitly opt for a 4G-ready device to be offered a 4G-ready plan.

Even with a 4G-ready device, you also need to make sure that you've opted for a more expensive 4G-ready plan or you won't be able to access the faster speeds that the device is capable of.

Broadband.co.uk