Broadband Reviews - Fixed Line Broadband Customer Reviews

Sometimes the best way to get a feel for a broadband provider is to read what those who are already customers think of the service they're receiving. Listed below are all the fixed line broadband suppliers we've received reviews for.

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Review your Broadband Provider

Sort:	Provider	Satisfaction	Service	Speed	Reliability	Cheapest Broadband
1	Plusnet Based on 954 customer ratings for Plusnet since 2022-12-02 See 3736 reviews	4 stars	4.1 stars	3.9 stars	4.1 stars	Satisfaction 4 stars Customer Service 4.1 stars Speed 3.9 stars Reliability 4.1 stars	£24.99 first 24 months £300 first year cost Go to site
Plusnet Satisfaction 4 stars Customer Service 4.1 stars Speed 3.9 stars Reliability 4.1 stars Based on 954 customer ratings for Plusnet since 2022-12-02 See 3736 reviews £24.99 first 24 months £300 first year cost Go to site
2	BT Based on 1488 customer ratings for BT since 2022-12-02 See 3552 reviews	3.2 stars	3.2 stars	3 stars	3.2 stars	Satisfaction 3.2 stars Customer Service 3.2 stars Speed 3 stars Reliability 3.2 stars	Free first 3 months £297 first year cost Go to site
BT Satisfaction 3.2 stars Customer Service 3.2 stars Speed 3 stars Reliability 3.2 stars Based on 1488 customer ratings for BT since 2022-12-02 See 3552 reviews Free first 3 months £297 first year cost Go to site
3	Sky Based on 1077 customer ratings for Sky since 2022-12-02 See 2229 reviews	3 stars	3.2 stars	2.8 stars	3 stars	Satisfaction 3 stars Customer Service 3.2 stars Speed 2.8 stars Reliability 3 stars	£25.00 first 18 months £300 first year cost No upfront cost online Go to site
Sky Satisfaction 3 stars Customer Service 3.2 stars Speed 2.8 stars Reliability 3 stars Based on 1077 customer ratings for Sky since 2022-12-02 See 2229 reviews £25.00 first 18 months £300 first year cost No upfront cost online Go to site
4	Virgin Media Based on 1304 customer ratings for Virgin Media since 2022-12-02 See 4625 reviews	2.9 stars	2.7 stars	3.2 stars	3 stars	Satisfaction 2.9 stars Customer Service 2.7 stars Speed 3.2 stars Reliability 3 stars	£26.50 first 18 months £318 first year cost No upfront cost online Go to site
Virgin Media Satisfaction 2.9 stars Customer Service 2.7 stars Speed 3.2 stars Reliability 3 stars Based on 1304 customer ratings for Virgin Media since 2022-12-02 See 4625 reviews £26.50 first 18 months £318 first year cost No upfront cost online Go to site
5	TalkTalk Based on 886 customer ratings for TalkTalk since 2022-12-02 See 6979 reviews	2.7 stars	2.6 stars	2.8 stars	2.8 stars	Satisfaction 2.7 stars Customer Service 2.6 stars Speed 2.8 stars Reliability 2.8 stars	£27.00 first 18 months £324 first year cost No upfront cost online Go to site
TalkTalk Satisfaction 2.7 stars Customer Service 2.6 stars Speed 2.8 stars Reliability 2.8 stars Based on 886 customer ratings for TalkTalk since 2022-12-02 See 6979 reviews £27.00 first 18 months £324 first year cost No upfront cost online Go to site
6	Vodafone Based on 443 customer ratings for Vodafone since 2022-12-02 See 1441 reviews	2.6 stars	2.6 stars	2.8 stars	2.7 stars	Satisfaction 2.6 stars Customer Service 2.6 stars Speed 2.8 stars Reliability 2.7 stars	£23.50 first 24 months £282 first year cost No upfront cost online Go to site
Vodafone Satisfaction 2.6 stars Customer Service 2.6 stars Speed 2.8 stars Reliability 2.7 stars Based on 443 customer ratings for Vodafone since 2022-12-02 See 1441 reviews £23.50 first 24 months £282 first year cost No upfront cost online Go to site
7	Gigaclear Based on 137 customer ratings for Gigaclear since 2022-12-14 See 157 reviews	2.2 stars	2.2 stars	3 stars	2.6 stars	Satisfaction 2.2 stars Customer Service 2.2 stars Speed 3 stars Reliability 2.6 stars	£15.00 first 24 months £180 first year cost Go to site
Gigaclear Satisfaction 2.2 stars Customer Service 2.2 stars Speed 3 stars Reliability 2.6 stars Based on 137 customer ratings for Gigaclear since 2022-12-14 See 157 reviews £15.00 first 24 months £180 first year cost Go to site
8	Hyperoptic Based on 100 customer ratings for Hyperoptic since 2022-05-12 See 301 reviews	2.1 stars	2 stars	2.6 stars	2.3 stars	Satisfaction 2.1 stars Customer Service 2 stars Speed 2.6 stars Reliability 2.3 stars	£25.00 per month £319 first year cost £19.00 upfront cost Go to site
Hyperoptic Satisfaction 2.1 stars Customer Service 2 stars Speed 2.6 stars Reliability 2.3 stars Based on 100 customer ratings for Hyperoptic since 2022-05-12 See 301 reviews £25.00 per month £319 first year cost £19.00 upfront cost Go to site
9	NOW Broadband Based on 300 customer ratings for NOW Broadband since 2022-12-04 See 635 reviews	2.1 stars	2.3 stars	2.2 stars	2.2 stars	Satisfaction 2.1 stars Customer Service 2.3 stars Speed 2.2 stars Reliability 2.2 stars	£20.00 first 12 months £250 first year cost £10.00 upfront cost Go to site
NOW Broadband Satisfaction 2.1 stars Customer Service 2.3 stars Speed 2.2 stars Reliability 2.2 stars Based on 300 customer ratings for NOW Broadband since 2022-12-04 See 635 reviews £20.00 first 12 months £250 first year cost £10.00 upfront cost Go to site
10	Shell Energy Based on 374 customer ratings for Shell Energy since 2022-12-02 See 1398 reviews	1.6 stars	1.6 stars	1.7 stars	1.7 stars	Satisfaction 1.6 stars Customer Service 1.6 stars Speed 1.7 stars Reliability 1.7 stars	£17.99 first 18 months £226 first year cost £9.95 upfront cost Go to site
Shell Energy Satisfaction 1.6 stars Customer Service 1.6 stars Speed 1.7 stars Reliability 1.7 stars Based on 374 customer ratings for Shell Energy since 2022-12-02 See 1398 reviews £17.99 first 18 months £226 first year cost £9.95 upfront cost Go to site
11	Onestream Based on 169 customer ratings for Onestream since 2022-12-02 See 408 reviews	1.3 stars	1.3 stars	1.6 stars	1.6 stars	Satisfaction 1.3 stars Customer Service 1.3 stars Speed 1.6 stars Reliability 1.6 stars	£22.00 per month £269 first year cost £4.95 upfront cost Go to site
Onestream Satisfaction 1.3 stars Customer Service 1.3 stars Speed 1.6 stars Reliability 1.6 stars Based on 169 customer ratings for Onestream since 2022-12-02 See 408 reviews £22.00 per month £269 first year cost £4.95 upfront cost Go to site
Recent ratings are derived from either the last 12 months or the last 100 customer ratings, whichever is largest. Show all time ratings.

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Broadband Reviews - Fixed Line Broadband Customer Reviews