Broadband Reviews - Fixed Line Broadband Customer Reviews

Sometimes the best way to get a feel for a broadband provider is to read what those who are already customers think of the service they're receiving. Listed below are all the fixed line broadband suppliers we've received reviews for.

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Provider    
Satisfaction  (Sorted)  
Service    
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Reliability    
Cheapest Broadband    
1
Gigaclear

Gigaclear

Based on 100
customer ratings for Gigaclear since 2020-09-02


See 43 reviews

3.6 stars
3.5 stars
3.8 stars
3.6 stars
  • Satisfaction
    3.6 stars
  • Customer Service
    3.5 stars
  • Speed
    3.8 stars
  • Reliability
    3.6 stars
£19.00 first 24 months

£228 first year cost

Go to site
  • Satisfaction
    3.6 stars
  • Customer Service
    3.5 stars
  • Speed
    3.8 stars
  • Reliability
    3.6 stars

Based on 100
customer ratings for
Gigaclear
since 2020-09-02


See 43 reviews

£19.00 first 24 months

£228 first year cost

Go to site
2
Plusnet

Plusnet

Based on 3127
customer ratings for Plusnet since 2020-11-28


See 3475 reviews

3.3 stars
3.5 stars
3 stars
3.2 stars
  • Satisfaction
    3.3 stars
  • Customer Service
    3.5 stars
  • Speed
    3 stars
  • Reliability
    3.2 stars
£18.95 first 12 months

£227 first year cost

Go to site
  • Satisfaction
    3.3 stars
  • Customer Service
    3.5 stars
  • Speed
    3 stars
  • Reliability
    3.2 stars

Based on 3127
customer ratings for
Plusnet
since 2020-11-28


See 3475 reviews

£18.95 first 12 months

£227 first year cost

Go to site
3
EE

EE

Based on 1076
customer ratings for EE since 2020-11-28


See 1539 reviews

3.2 stars
3.5 stars
2.8 stars
3 stars
  • Satisfaction
    3.2 stars
  • Customer Service
    3.5 stars
  • Speed
    2.8 stars
  • Reliability
    3 stars
£22.00 first 24 months

£264 first year cost

Go to site
  • Satisfaction
    3.2 stars
  • Customer Service
    3.5 stars
  • Speed
    2.8 stars
  • Reliability
    3 stars

Based on 1076
customer ratings for
EE
since 2020-11-28


See 1539 reviews

£22.00 first 24 months

£264 first year cost

Go to site
4
Hyperoptic

Hyperoptic

Based on 101
customer ratings for Hyperoptic since 2020-11-28


See 220 reviews

3.2 stars
3.2 stars
3.5 stars
3.2 stars
  • Satisfaction
    3.2 stars
  • Customer Service
    3.2 stars
  • Speed
    3.5 stars
  • Reliability
    3.2 stars
£18.99 first 12 months

£238 first year cost

£9.99 upfront cost

Go to site
  • Satisfaction
    3.2 stars
  • Customer Service
    3.2 stars
  • Speed
    3.5 stars
  • Reliability
    3.2 stars

Based on 101
customer ratings for
Hyperoptic
since 2020-11-28


See 220 reviews

£18.99 first 12 months

£238 first year cost

£9.99 upfront cost

Go to site
5
BT

BT

Based on 5265
customer ratings for BT since 2020-11-28


See 3188 reviews

3.1 stars
3.1 stars
2.9 stars
3 stars
  • Satisfaction
    3.1 stars
  • Customer Service
    3.1 stars
  • Speed
    2.9 stars
  • Reliability
    3 stars
Free first 3 months

£252 first year cost

Go to site
  • Satisfaction
    3.1 stars
  • Customer Service
    3.1 stars
  • Speed
    2.9 stars
  • Reliability
    3 stars

Based on 5265
customer ratings for
BT
since 2020-11-28


See 3188 reviews

Free first 3 months

£252 first year cost

Go to site
6
Virgin Media

Virgin Media

Based on 4909
customer ratings for Virgin Media since 2020-11-28


See 4006 reviews

3 stars
2.8 stars
3.1 stars
2.9 stars
  • Satisfaction
    3 stars
  • Customer Service
    2.8 stars
  • Speed
    3.1 stars
  • Reliability
    2.9 stars
£24.00 first 18 months

£288 first year cost

No upfront cost online

Go to site
  • Satisfaction
    3 stars
  • Customer Service
    2.8 stars
  • Speed
    3.1 stars
  • Reliability
    2.9 stars

Based on 4909
customer ratings for
Virgin Media
since 2020-11-28


See 4006 reviews

£24.00 first 18 months

£288 first year cost

No upfront cost online

Go to site
7
Sky

Sky

Based on 5193
customer ratings for Sky since 2020-11-28


See 1985 reviews

2.9 stars
3.1 stars
2.6 stars
2.7 stars
  • Satisfaction
    2.9 stars
  • Customer Service
    3.1 stars
  • Speed
    2.6 stars
  • Reliability
    2.7 stars
£25.00 first 18 months

£300 first year cost

No upfront cost online

Go to site
  • Satisfaction
    2.9 stars
  • Customer Service
    3.1 stars
  • Speed
    2.6 stars
  • Reliability
    2.7 stars

Based on 5193
customer ratings for
Sky
since 2020-11-28


See 1985 reviews

£25.00 first 18 months

£300 first year cost

No upfront cost online

Go to site
8
Vodafone

Vodafone

Based on 1112
customer ratings for Vodafone since 2020-11-28


See 1089 reviews

2.8 stars
2.9 stars
2.7 stars
2.8 stars
  • Satisfaction
    2.8 stars
  • Customer Service
    2.9 stars
  • Speed
    2.7 stars
  • Reliability
    2.8 stars
£19.49 per month

£234 first year cost

No upfront cost online

Go to site
  • Satisfaction
    2.8 stars
  • Customer Service
    2.9 stars
  • Speed
    2.7 stars
  • Reliability
    2.8 stars

Based on 1112
customer ratings for
Vodafone
since 2020-11-28


See 1089 reviews

£19.49 per month

£234 first year cost

No upfront cost online

Go to site
9
TalkTalk: For Everyone

TalkTalk

Based on 3257
customer ratings for TalkTalk since 2020-11-28


See 6294 reviews

2.8 stars
2.8 stars
2.7 stars
2.8 stars
  • Satisfaction
    2.8 stars
  • Customer Service
    2.8 stars
  • Speed
    2.7 stars
  • Reliability
    2.8 stars
£20.00 first 18 months

£240 first year cost

No upfront cost online

Go to site
  • Satisfaction
    2.8 stars
  • Customer Service
    2.8 stars
  • Speed
    2.7 stars
  • Reliability
    2.8 stars

Based on 3257
customer ratings for
TalkTalk
since 2020-11-28


See 6294 reviews

£20.00 first 18 months

£240 first year cost

No upfront cost online

Go to site
10
NOW Broadband

NOW Broadband

Based on 485
customer ratings for NOW Broadband since 2020-11-28


See 345 reviews

2.8 stars
3 stars
2.5 stars
2.7 stars
  • Satisfaction
    2.8 stars
  • Customer Service
    3 stars
  • Speed
    2.5 stars
  • Reliability
    2.7 stars
£18.00 first 12 months

£221 first year cost

£5.00 upfront cost

Go to site
  • Satisfaction
    2.8 stars
  • Customer Service
    3 stars
  • Speed
    2.5 stars
  • Reliability
    2.7 stars

Based on 485
customer ratings for
NOW Broadband
since 2020-11-28


See 345 reviews

£18.00 first 12 months

£221 first year cost

£5.00 upfront cost

Go to site
11
John Lewis Broadband

John Lewis Broadband

Based on 200
customer ratings for John Lewis Broadband since 2020-11-28


See 771 reviews

2.5 stars
2.8 stars
2.2 stars
2.4 stars
  • Satisfaction
    2.5 stars
  • Customer Service
    2.8 stars
  • Speed
    2.2 stars
  • Reliability
    2.4 stars
£24.00 first 12 months

£288 first year cost

Go to site
  • Satisfaction
    2.5 stars
  • Customer Service
    2.8 stars
  • Speed
    2.2 stars
  • Reliability
    2.4 stars

Based on 200
customer ratings for
John Lewis Broadband
since 2020-11-28


See 771 reviews

£24.00 first 12 months

£288 first year cost

Go to site
12
Onestream

Onestream

Based on 155
customer ratings for Onestream since 2020-11-29


See 133 reviews

2.1 stars
2.2 stars
2.4 stars
2.3 stars
  • Satisfaction
    2.1 stars
  • Customer Service
    2.2 stars
  • Speed
    2.4 stars
  • Reliability
    2.3 stars
£19.95 per month

£239 first year cost

Go to site
  • Satisfaction
    2.1 stars
  • Customer Service
    2.2 stars
  • Speed
    2.4 stars
  • Reliability
    2.3 stars

Based on 155
customer ratings for
Onestream
since 2020-11-29


See 133 reviews

£19.95 per month

£239 first year cost

Go to site
13
Shell Energy Broadband

Shell Energy

Based on 391
customer ratings for Shell Energy since 2020-11-29


See 532 reviews

2 stars
2.2 stars
2.1 stars
2.1 stars
  • Satisfaction
    2 stars
  • Customer Service
    2.2 stars
  • Speed
    2.1 stars
  • Reliability
    2.1 stars
£15.99 first 18 months

£192 first year cost

Go to site
  • Satisfaction
    2 stars
  • Customer Service
    2.2 stars
  • Speed
    2.1 stars
  • Reliability
    2.1 stars

Based on 391
customer ratings for
Shell Energy
since 2020-11-29


See 532 reviews

£15.99 first 18 months

£192 first year cost

Go to site
14
italk

italk

Based on 100
customer ratings for italk since 2019-07-29


See 58 reviews

2 stars
2.1 stars
1.8 stars
1.8 stars
  • Satisfaction
    2 stars
  • Customer Service
    2.1 stars
  • Speed
    1.8 stars
  • Reliability
    1.8 stars
£21.99 per month

£274 first year cost

£9.95 upfront cost

Go to site
  • Satisfaction
    2 stars
  • Customer Service
    2.1 stars
  • Speed
    1.8 stars
  • Reliability
    1.8 stars

Based on 100
customer ratings for
italk
since 2019-07-29


See 58 reviews

£21.99 per month

£274 first year cost

£9.95 upfront cost

Go to site

Recent ratings are derived from either the last 12 months or the last 100 customer ratings, whichever is largest. Show all time ratings.