Daisy Broadband Reviews

Sometimes the best way to get a feel for a broadband provider is to read what those who are already customers think of the service they're receiving. Below are all the reviews we've received for Daisy.

Recent Customer Ratings for Daisy

  • Satisfaction
    2.9 stars
  • Customer Service
    3 stars
  • Speed
    2.5 stars
  • Reliability
    2.7 stars

Based on 100 customer ratings since 2019-08-27 (Show all time ratings)

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Ratings are left by users of our speed test as well as by reviewers. Recent star ratings summarise the last 12 months of ratings or the last 100 ratings placed, whichever is largest.

7 Customer Reviews

  • Reviewer
    Location
    StHelens
    Reviewing
    Daisy
    Date
    Ratings
    • Reliability
      1 star
    Comments
    Worst broadband company ever, had no broadband for nearly a year. Had engineers out every 2 months, couldnt fix it, we asked to cancel.the contract, we had always paid in full and got no service, they are threatening legal.action fora £500 cancellation fee, when they should be refunding us, awful customer services, rude and abrupt and after giving them 12 months to sort it out
  • Reviewer
    Location
    Cumbria
    Reviewing
    Daisy
    Date
    Ratings
    • Satisfaction
      1 star
    • Customer Service
      1 star
    • Speed
      1 star
    • Reliability
      1 star
    Comments
    Really appalling. Dropped connections, snail speeds, 1Mbps or less ... and throttling.
    6 hours to download a 36Mb OS update.
  • Reviewer
    Location
    Stroud, England
    Reviewing
    Daisy
    Date
    Ratings
    • Satisfaction
      1 star
    • Customer Service
      1 star
    • Speed
      1 star
    • Reliability
      1 star
    Comments
    Absolute Rubbish Service, supply inferior Technicolour routers. Whenever I call up I'm told there's nothing wrong with my speeds & am left hanging, constantly inconsistant even when right next to the router!. Device constantly drops out & lags & I'm tied into a contract that I can't get out of. Also constantly use excuses about the WiFi bandwidth being overloaded as people are working from home... How is that my problem as a business, when I am paying over £50 a month for a service that I'm not getting?
  • Reviewer
    Location
    Wiltshire
    Reviewing
    Daisy
    Date
    Ratings
    • Satisfaction
      1 star
    • Customer Service
      1 star
    • Speed
      1 star
    • Reliability
      1 star
    Comments
    Appalling company - technical and customer service! After months with literally no service and many complaints we requested a deadlock letter and were ignored. We switched providers and were asked to pay remainder of the contract, for service never received in the first place. They are cowboys, disrespectful and seem to make money only when customers try to leave the contract. AVOID LIKE THE PLAGUE!
  • Reviewer
    Location
    Totnes
    Reviewing
    Daisy
    Date
    Ratings
    • Satisfaction
      1 star
    • Customer Service
      1 star
    • Speed
      1 star
    • Reliability
      1 star
    Comments
    Abysmal handling of broadband switch from BT left us without a connection for 4 days. Customer service even worse; they sympathise and promise but do not deliver. And the coup de grâce? Pathetic broadband speed. Avoid.
  • Reviewer
    Location
    Hitchin Hertfordshire
    Reviewing
    Daisy
    Date
    Ratings
    • Satisfaction
      1 star
    • Customer Service
      1 star
    • Speed
      1 star
    • Reliability
      1 star
    Comments
    We have been pulling our hair out for months. The broadband in our office is non existent. You wait for hours to talk to anyone when trying to resolve. We pay around £50 per month and get nothing. No broadband. We’ve complained they call you at night when you’re at home and can’t help you because you’re not near the broadband. These guys are useless in our opinion. Stay as far away from them as possible. We are changing in june 2020
  • Reviewer
    Location
    Porthyrhyd
    Reviewing
    Daisy
    Date
    Ratings
    • Satisfaction
      1 star
    • Customer Service
      1 star
    • Speed
      1 star
    • Reliability
      1 star
    Comments
    This company is so bad,I have a well off school.And in the first day off I have no WiFi,I highly dought I’ll get any WiFi for the rest of the week.Because this company doesn’t care about the customers.And in the Christmas holidays I had no WiFi and it’s ****

The reviews published on this page are those of the individual authors who have warrantied that they abide by our review guidelines. Reviews are not the opinion of Broadband.co.uk.

Daisy are not affiliated with Broadband.co.uk. This page does not constitute any affiliation between Broadband.co.uk and Daisy.