Broadband Reviews - Fixed Line Broadband Customer Reviews

Sometimes the best way to get a feel for a broadband provider is to read what those who are already customers think of the service they're receiving. Listed below are all the fixed line broadband suppliers we've received reviews for.

Click the column headings to sort the table.

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Sort:	Provider	Satisfaction	Customer Service	Speed	Reliability	Cheapest Broadband
1	Zen Based on 271 customer ratings since 2018-09-19 See 98 reviews	4.2 stars	4.4 stars	3.9 stars	4.2 stars	£28.00 per month £356 first year cost £19.99 upfront cost Go to site
2	Gigaclear Based on 100 customer ratings since 2018-06-12 See 9 reviews	3.8 stars	3.9 stars	3.8 stars	3.9 stars	£35.00 per month £540 first year cost £120.00 upfront cost Go to site
3	Hyperoptic Based on 138 customer ratings since 2018-09-24 See 137 reviews	3.3 stars	3.4 stars	3.4 stars	3.3 stars	£20.00 first 12 months £260 first year cost £20.00 upfront cost Go to site
4	Plusnet Based on 6072 customer ratings since 2018-09-18 See 2760 reviews	3.3 stars	3.5 stars	3 stars	3.2 stars	£18.99 first 12 months £228 first year cost Go to site
5	EE Based on 2407 customer ratings since 2018-09-18 See 1423 reviews	3.3 stars	3.6 stars	2.9 stars	3.1 stars	£20.00 first 18 months £250 first year cost £10.00 upfront cost Go to site
6	Virgin Media Based on 9881 customer ratings since 2018-09-18 See 3121 reviews	3.2 stars	3 stars	3.2 stars	3.1 stars	£27.00 first 12 months £359 first year cost £35.00 upfront cost Go to site
7	SSE Based on 430 customer ratings since 2018-09-18 See 329 reviews	3.1 stars	3.4 stars	2.8 stars	2.9 stars	£18.00 first 18 months £216 first year cost Go to site
8	BT Based on 14238 customer ratings since 2018-09-18 See 2862 reviews	2.9 stars	2.9 stars	2.7 stars	2.9 stars	£24.99 first 18 months £330 first year cost £29.99 upfront cost Go to site
9	NOW Broadband Based on 546 customer ratings since 2018-09-19 See 110 reviews	3 stars	3.2 stars	2.7 stars	2.9 stars	£18.00 first 12 months £216 first year cost Go to site
10	Sky Based on 12486 customer ratings since 2018-09-18 See 1632 reviews	2.9 stars	3.2 stars	2.6 stars	2.8 stars	£20.00 first 18 months £240 first year cost No upfront cost online Go to site
11	John Lewis Broadband Based on 413 customer ratings since 2018-09-18 See 566 reviews	2.8 stars	3 stars	2.6 stars	2.7 stars	£20.00 first 12 months £240 first year cost Go to site
12	Vodafone Based on 2511 customer ratings since 2018-09-18 See 644 reviews	2.7 stars	2.9 stars	2.6 stars	2.6 stars	£23.00 first 18 months £276 first year cost No upfront cost online Go to site
13	TalkTalk Based on 8785 customer ratings since 2018-09-18 See 5518 reviews	2.6 stars	2.6 stars	2.4 stars	2.6 stars	£19.95 first 18 months £239 first year cost No upfront cost online Go to site
14	Shell Energy Based on 209 customer ratings since 2018-09-19 See 152 reviews	2.5 stars	2.7 stars	2.4 stars	2.6 stars	£19.99 per month £240 first year cost Go to site
15	italk Based on 52 customer ratings since 2018-09-25 See 3 reviews	2.7 stars	2.9 stars	2.5 stars	2.4 stars	£19.99 per month £247 first year cost £6.95 upfront cost Go to site
16	Direct Save Based on 100 customer ratings since 2018-07-21 See 364 reviews	2.5 stars	2.6 stars	2.5 stars	2.4 stars	£29.95 per month £399 first year cost £39.95 upfront cost Go to site
17	Post Office Based on 992 customer ratings since 2018-09-18 See 879 reviews	2.3 stars	2.5 stars	2 stars	2.4 stars	£15.90 first 12 months £191 first year cost Go to site
Recent ratings are derived from either the last 12 months or the last 100 customer ratings, whichever is largest. Show all time ratings.

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