Hyperoptic fibre deals - check coverage in your area

Author: Emma Davenport

Last updated: 21 May 2026

Are Hyperoptic deals any good?

If you need fast broadband, Hyperoptic has you covered. It offers full fibre broadband with speeds up to 1Gb (gigabits per second). There’s also the bonus option of being able to sign up to flexible, monthly rolling contracts.

Let’s find out more about its deals for new customers.

Hyperoptic broadband only plans

Hyperoptic broadband's main service area is in London. But you can now sign up in a few other locations across the UK. These include Cardiff, Sheffield, Newcastle, Manchester, Glasgow, Birmingham, and Nottingham.

Unlike many other broadband providers, Hyperoptic doesn’t use an Openreach network. Instead, it has its own full fibre, FTTP (Fibre To The Premises) infrastructure.

Here’s your choice of packages:

Hyperoptic provides symmetrical broadband speeds. This means that it provides the same speed for both downloading and uploading.

If you compare this with BT, you can only get upload speeds up to around 110Mbps. With Hyperoptic, you can enjoy upload speeds up to 900Mbps!

All packages come with truly unlimited usage. There's no traffic shaping or throttling, or any restrictions based on the type of traffic or the time of day. But there is an excessive usage policy.

You might get a warning or have your service suspended if you use too much data beyond the limit.

In our study on downloads speeds at peak hours, Hyperoptic showed that its advertised speeds were very close to what customers actually received.

Hyperoptic Total Wi-Fi broadband

For an extra £7 per month, you can sign up to Total Wi-Fi.

A Minihub Wi-Fi extender can then be used to improve the Wi-Fi coverage around your home. One should be enough, but you can receive additional if you’re still having problems.

• Read more about how Wi-Fi extenders work.

How fast is Hyperoptic broadband?

Hyperoptic broadband and home phone service

Hyperoptic has the option of broadband and phone bundles with selected plans, and it's possible to keep your existing phone number for free. This includes broadband and phone packages on a rolling monthly basis.

All of its packages can include free evening and weekend calls for a small additional monthly cost with voicemail and call waiting.

You can also add other call add-ons:

• Anytime UK Landline Call Plan (£3 per month)
• UK Mobile Call Plan (£3 per month)
• International Call Plan (£5 per month)

Hyperoptic’s phone services are delivered via VoIP (Voice over Internet Protocol), so don’t require a phone line.

Find more broadband & phone deals

Can I get Hyperoptic broadband deals in my area?

Because Hyperoptic operates its own network, coverage is very different from the Openreach and Virgin Media networks, and it has relatively limited availability compared to the big names. 

It’s easy to find out if your building has been hooked up to Hyperoptic's network, use our postcode checker.

In some limited cases more than one building will be in the same postcode area or your building may still be in the pre-order phase, if this is the case, Hyperoptic will confirm availability before you sign up.

Property developers within Hyperoptic areas can apply to have their buildings upgraded to bring gigabit fibre to their tenants, so if other buildings in your area have Hyperoptic already, talk to your property manager about the possibility of an upgrade. 

If they know that there's demand in the building, they may be more likely to invest in hyperfast broadband. 

You can also register your interest on the Hyperoptic website. Buildings with the highest customer demand get the lowest installation costs, and they also get connected before anyone else.

Does Hyperoptic offer a Social Tariff?

Hyperoptic does offer a Social Tariff package for those on Universal Credit or benefits.

There are four Fair Fibre plans available, all on a rolling monthly basis. There's the option to include free evening and weekend calls at an extra cost. Prices start from £12 per month, with £0 activation fee.

For more help, visit our guide to broadband on benefits.

Hyperoptic extras and free gifts

Hyperoptic is focused on great value ultrafast broadband. It isn't a provider that throws in lots of free extras.

It offers automatic compensation in the case of delayed activation, service outages, and missed appointments. 

There's also a price match guarantee: if you find the same package for less elsewhere, it will match.

Find broadband with free gifts

Switching to Hyperoptic - get refunded on early termination fees

Unhappy with your current broadband package, but still tied into a contract? Check out Hyperoptic's 'Switch Now' incentive. 

For those signing up to a 24-month residential package, you can get up to £300 in exit fees when you switch mid-contract.

• See also: 'How to get a credit for switching your broadband early'.

Hyperoptic's Price Match Guarantee

If you spot other broadband retailers offering a Residential Full Fibre Broadband packages or a Broadband & Phone Service with the same, or better specifications at a lower cost, you can make use of the price match guarantee. Hyperoptic will then match this price.

This offer is only open to new Hyperoptic customers who haven’t signed up for a package yet, but also applies to existing customers in their 30-day cooling-off period. To get help with this you can call Hyperoptic customer support on 0333 242 2072. Or you can email [email protected].

Hyperoptic Broadband: pros and cons

Find out how others have got along with Hyperoptic. Read our Hyperoptic broadband reviews.

How to get Hyperoptic Broadband

All new Hyperoptic customers will require an engineer visit to get started.

An engineer will need to drill a small hole (10mm) into your home. This is usually above your front door. A surface-mounted cable will then run inside your home to the closest plug socket.

You would either need a small socket installed on the wall by a plug, or a fibre connector to plug in your Hyperhub router.

Installation typically takes around an hour, and engineers work six days a week.

Worried about installation and wondering how this differs from other full fibre providers? Read our handy guide: ‘How easy is it to install full fibre broadband?’

Hyperoptic Broadband FAQs

• Can I get Hyperoptic without a contract?

  Yes. Hyperoptic offers a rolling monthly package alongside its 12-month and 24-month contract lengths. 1-month broadband deals allow you to cancel at short notice without worrying about paying any hefty penalties.

  • Compare more no-contract broadband deals.

• Is Hyperoptic only in London?

  No. Although it has good presence in London, it’s now available in other urban areas across the UK, including Cardiff, Manchester, Edinburgh and Bristol.

• Do I have to pay for Hyperoptic installation?

  Standard Hyperoptic installations are usually free and include up to 10 metres of cabling. There’s an additional charge of £30 for up to 30 metres extra cabling.

• How long will it take to install Hyperoptic broadband?

  You can expect your Hyperoptic service to be activated within 14 working days from ordering. Installation takes around an hour.

• Does Hyperoptic have good customer service?

  Hyperoptic has a good reputation among its customers. It has excellent reviews on Trustpilot and Feefo.

  You can find more ways to get in touch with Hyperoptic in our guide to Hyperoptic customer services and technical support.

• Does Hyperoptic offer broadband and TV bundles?

  Hyperoptic isn’t a broadband and TV provider.

  If you want fast broadband with a TV package, check out the latest Virgin Media broadband and TV deals or our TV and Broadband Deals page.

• Do I have to change my phone number if I switch to a Hyperoptic broadband and phone bundle?

  No. As long as you mention this when you sign up, you should be able to keep your existing phone number.

Switch to Hyperoptic fibre broadband

Hyperoptic isn’t available everywhere. Check if you can get it at your home.

If you can’t get Hyperoptic, there are plenty of other fast, full fibre broadband providers to consider. As well as popular names like BT, Virgin Media, Sky and TalkTalk, smaller altnets are a great alternative. These are often the best at offering perks like symmetrical speeds and fixed price promises.

Check out these other guides to find providers with similar fast speeds or flexible contracts:

• Find 1Gb Broadband deals
• Compare other short-term contract offers
• What are altnets? Shop local for amazing deals