2,278 Customer Reviews over 228 pages
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- Location
- W9
- Reviewing
- Sky
- Date
- 2015-07-20
- Comments
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Broadband constantly has weak signal and often disconnects or gets no connectivity even when wired. BT wireless was better even though not perfect. This is worst broadband connection I have ever had even including the old dial up connections -- which were fast compared to this.
- Location
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- Location
- england
- Reviewing
- Sky
- Date
- 2015-07-20
- Comments
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absolute joke of a broadband, strongly recommend no going with sky as it constantly has slow internet speed and a lot of problems in general, for example whenever its bad weather (heavy rainfall) youve basically got no chance of getting anywhere on the internet. stick with virgin.
- Location
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- Location
- surrey
- Reviewing
- Sky
- Date
- 2015-07-18
- Comments
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Been sat on the phone for 2 hours no way of being able to get through to an actual person at customer support. Then a further 3 hours waiting to speak to someone on live chat I gave up in the end. Looking at changing to another provider who is more than likely cheaper and who cares about their existing customers more than new ones
- Location
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- Location
- Ashbourne
- Reviewing
- Sky
- Date
- 2015-07-14
- Comments
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I subscribe to Sky's Unlimited 17Mb ADSL package and I'm lucky enough to live less than a mile away from the exchange. My Sky Hub syncs at over 23Mb down and 1.2Mb up. My actual line speed is about 20.8Mb down and 1.1Mb up which is a limit of ADSL overheads.
Providers can only advertise an upto speed that 10% of their customers receive, they used to all claim upto 24Mb. Providers are still sending the full 24Mb so some customers such as myself will get faster than the advertised speed.
It's only gone down twice in a year, both of which were due to power cuts knocking every house/business out in the area.
The Sky Hub that is provided is pretty appalling if I'm honest. I can sit less than a metre away and the Wi-Fi signal is terrible, so much so that I paid out of my own pocket for a cable router. Sky claim that these hubs have "unbeatable" Wireless signal yet the most complained about thing with Sky is the poor Wi-Fi connections. To top it off the hub isn't the prettiest of things, it's finished in glossy black which is codeword for "I attract finger prints, dust, hairs and more!" and it gives you absolutely no information at all.
The lights on the hub are constantly solid, no flashing to indicate activity or anything. God help you if your paranoid and think someone has hacked your hub, you'll be on the built-in interface checking the attached devices every 5 minutes!
Amazingly, in this day and age, the hub is also only b/g/n and doesn't even feature 5GHz, gigabit Ethernet or even a USB port like most other providers for NAS.
- Location
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- Location
- London
- Reviewing
- Sky
- Date
- 2015-07-14
- Comments
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I would much rather suck on my dads big sweaty toe, And also fuck my mum in the mouth then cut my dick off and prance around as bruce jenner whiles three midgets gang rape me and sodomized me with a pool cue. then fuck my dog till i die, than use sky internet for a other day.
- Location
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- Location
- Fife, Scotland
- Reviewing
- Sky
- Date
- 2015-07-14
- Location
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- Location
- Hertfordshire
- Reviewing
- Sky
- Date
- 2015-07-13
- Comments
-
Changed from BT fibre which was poor and now starting to regret it. The speed is much faster than BT's offering, but The Sky service keeps on dropping out - every day without fail and throughout the day. It's so frustrating for every member of my family!!'n
- Location
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- Location
- London
- Reviewing
- Sky
- Date
- 2015-07-13
- Comments
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This is my second time I decide to give SKY Broadband a chance after moving address. Strength of network is extremely weak and eve a glass door would block the signal entering the next room. Customer service extremely unreliable. Spent over 45 min on the phone being transferred from one to another department as no one could track where my Sky Booster is. Waste of time, money and nerves. Would not recommend their services to anyone!
- Location
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- Location
- London
- Reviewing
- Sky
- Date
- 2015-07-12
- Comments
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Been using sky for more than 1 year. Thinking to change as the speed is terrible slow. cant open even a you tube video, takes ages. Their team is useless, one of the engineers came to "fix the speed" and nothing better. VERY DISAPPOINTED
- Location
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- Location
- Epsom
- Reviewing
- Sky
- Date
- 2015-07-12
- Comments
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Worst broadband I have ever owned. 6 months into a contract with them and the sky box has stopped working, will allow devices to connect to the router but doesn't actually give Internet usage, just shows that WiFi is connected, tried to fix is as many ways as possible, still no luck, customer service is awful. Stick with other providers.
- Location
The reviews published on this page are those of the individual authors who have warrantied that they abide by our review guidelines. Reviews are not the opinion of Broadband.co.uk.