Wessex Internet Home Broadband Reviews

Sometimes the best way to get a feel for a broadband provider is to read what those who are already customers think of the service they're receiving.
Below are all the reviews we've received for Wessex Internet.

How Wessex Internet compares:

Stronger Satisfaction
Stronger Speed
Stronger Service
Stronger Reliability

Recent customer ratings for Wessex Internet

Based on 19 306 customer ratings since Aug 2025 Jun 2015 ( )

Satisfaction

3.75 stars

Customer Service

3.5 stars

Speed

3 stars

Reliability

3.2 stars

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3 Customer Reviews over pages

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Reviewer

John

Location

Cambridge

Date

27/03/2024

Ratings

Satisfaction

4.00 stars

Customer Service

2.00 stars

Speed

4.00 stars

Reliability

5.00 stars

Comments:

Good broadband

Reviewer

Mr R Sullivan

Location

Cucklington

Date

09/12/2019

Ratings

Satisfaction

2.00 stars

Customer Service

1.00 stars

Speed

2.00 stars

Reliability

2.00 stars

Comments:

Disappointing

Reviewer

Ryan Wiseman

Location

Holwell

Date

23/02/2019

Ratings

Customer Service

2.00 stars

Comments:

Wessex Internet are great at communicating with you, until they have taken your money. I had Wessex Internet install a dish on the 22nd of January to use their 'wireless' service. Since then the service has been completely below standard. The service offers poor latency, and the 50Mbps they promise is a complete lie (for reference, I have run 3 speed tests over the past half an hour through different services that have given me no higher than 4.9Mbps download speed (literally less than a tenth of what I'm paying for). I have complained to Wessex Internet numerous times about the service, but all of my emails have been completely ignored. If you are considering this service; don't. Save your money and go elsewhere with a more reliable and trustworthy company.