Plusnet Unlimited Broadband and Phone

Averages 10Mb download speed

Special offer: £75 cashback + 18 months reduced fixed price + no activation fee!
Fixed price guaranteed - no broadband or line rental price rise for the length of the contract!
Add Evening & Weeked calls for £4 a month or Unlimited calls for £8 a month!

Speed Usage Contract Setup 1st Year Cost

£18.99 for the first 12 months

£28.98 thereafter

Cashback restrictions apply, see Plusnet site for details

truly unlimited 12
Free £228


  • No setup costs
    No activation, equipment or delivery charges

  • Averages 10Mb download speed
    Up to 1Mb upload speed
    Your provider should give speed estimates before you sign up
    Average Speed is the speed achieved by 50% of customers on the same product during peak hours of 8pm to 10pm

  • £227.88 first year cost

  • Truly unlimited download/upload allowance

  • Minimum contract 12 months, (1 month contracts available with £25 setup fee)
    Plusnet's Fixed Price Guarantee means your broadband price will stay the same for the agreed contract length, you should be notified in advance of any changes to the advertised price after this

  • Telephone line must be switched to Plusnet, line rental included in the monthly cost

  • N-Rated Wireless Router

  • Only pay for the calls you use, with free calls to other Plusnet Phone customers

  • Line Rental Saver, save £30 on your bill by paying for 12 months line rental in advance! After 12 months you can either renew for another 12 months or pay the standard monthly line rental cost. If you cancel within 14 days you will be refunded in full, but Line Rental Saver is non-refundable if you cancel after this period

  • £75 cashback, issued as a cheque. Once your broadband and home phone is activated you will receive an email. Follow the instructions in this email to receive your cashback cheque. You must submit your claim within 2 months of receiving the email

  • UK-based telephone support, available between 7:30am and 10pm, 365 days a year

  • Safeguard online parental controls - easily block or allow websites and categories, with no download needed. Choose Plusnet Protect when you checkout for free McAfee powered security suite of Anti-Virus, Anti-Spyware and Anti-Spam protection

You are viewing the version of this deal available in Plusnet low cost areas. There are 3 other versions of this deal available.

Only pay for the calls you use, with free calls to other Plusnet Phone customers Call Plan

A connection fee of 22p applies to all non-inclusive calls. There is an access charge of 9.58p for numbers beginning with 084, 087, 09 and 118, plus a service charge set by the organisation you are calling. Calls to other Plusnet Phone customers are inclusive at all times, redial before 60 minutes call duration to avoid being charged. Calls to Plusnet Support are free for the duration of the call, regardless of length.

Period Local Calls National Calls Mobile Calls 0845 Calls 0870 Calls Freephone Calls
Standard rates 13.5p/min 13.5p/min 15p/min 9.58p/min 9.58p/min Free

About Plusnet

  • Cheapest standalone broadband
  • Take good value phone bundles or keep your own landline and phone provider
  • One month rolling contracts available
  • Fibre broadband averaging 66Mb downloads
  • Fixed price guarantee
  • UK-based award winning customer service

View all deals by this provider

Reasons to choose Plusnet

  • Affordable - one of the cheapest providers in the UK
  • Unlimited broadband - no download or upload usage allowances
  • Fibre packages available - speeds averaging 66Mb download and 18Mb upload available in enabled areas
  • Fixed price guarantee - your price won't go up during your minimum contract period
  • Rolling contract options available - if you'd rather not take out a long contract you can choose standard broadband on a 30-day rolling deal instead
  • Phone bundles available - take out line rental and a call plan to make savings with bundled packages
  • Standalone broadband available - keep your line rental and phone plan with your current supplier if you don't want to move them
  • Line rental saver - pay a year up front to benefit from a line rental discount
  • UK-based customer services - get support from a guaranteed UK call centre

Possible downsides

  • More expensive in areas outside of high competition areas - those in rural areas are most likely to be affected by this
  • Short contracts are more expensive - they also don't qualify for most Plusnet special offers
  • Slightly above average complaint levels - Ofcom figures for January 2019 show an above average level of complaints compared to other major broadband suppliers

Plusnet details last checked on 2019-10-16