italk

Truly unlimited broadband packages with long two year guaranteed low price fixed terms

  • Two years fixed price guarantee on all packages
  • The fastest average non-fibre broadband speed
  • UK-based customer care
  • Truly unlimited broadband
  • Range of call packages
  • No upfront charges

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italk Unlimited Broadband
£19.99 per month
24 month contract

No upfront cost

  • Truly unlimited usage
  • 12Mb average download speed
  • 1Mb average upload speed
  • 2 years fixed price
  • Only pay for the calls you use
  • No activation fee
  • 24 month contract

Buy now

italk Unlimited Fibre
£30.49 per month
24 month contract

No upfront cost

  • 33Mb average download speed
  • 9Mb average upload speed!
  • Truly unlimited usage
  • 2 years fixed price
  • Only pay for the calls you use
  • No activation fee
  • 24 month contract

Buy now

italk Unlimited Superfast Fibre
£35.49 per month
24 month contract

No upfront cost

  • 64Mb average download speed
  • 18Mb average upload speed!
  • Truly unlimited usage
  • 2 years fixed price
  • Only pay for the calls you use
  • No activation fee
  • 24 month contract

Buy now

Reasons to choose italk Broadband

  • 12Mb average broadband speed - italk's non-fibre broadband has the fastest average speed of any UK provider
  • UK-based customer care - get support from a UK-based customer care team, including the option to request a free callback
  • Truly unlimited broadband as standard - All packages come with truly unlimited usage that won't be artificially slowed
  • Fibre packages available - average speeds of 33Mb and 64Mb available in enabled areas
  • Phone service included - choose between a range of inclusive call packages including a low priced international calling option
  • Long fixed terms - your price is guaranteed for two years, one of the longest fixed price guarantees on the market
  • No upfront charges - setup, activation and equipment are free if you already have a phone line installed

Possible downsides

  • No 24 hour support - Customer care only available during office hours, 9am to 7pm on weekdays, 9am to 5:30pm on Saturday, closed Sundays
  • No freephone support - Customer care calls are charged at local rate, although email or booked callbacks are also available
  • N-rated routers - The free router uses the 802.11n wireless standard, rather than the newer 802.11ac standard, so may slow down with distance
  • No standalone broadband - Line rental has to be taken from italk
  • Not the cheapest - Other providers may offer lower promotional prices, albeit with shorter fixed terms
  • No frills service - the service comes with few extras, and there's no option to add a TV bundle

Features at a glance

  • Average 12Mb standard broadband, 33Mb and 64Mb Fibre download speeds

  • 24 month guaranteed low price fixed terms

  • Truly unlimited usage on all packages

  • No upfront costs unless installing a new line

  • UK-based customer support open 9am to 7pm on weekdays, 9am to 5:30pm on Saturday, closed Sundays

  • Free N-rated router with all packages

  • Add evening & Weekend Calls for £2 per month, Anytime Calls for £7 per month and International Calls for £1.50 per month

3.3 stars
  satisfaction rating based on 4 customer ratings since 2018-09-25. See more italk customer ratings and reviews.

Details last checked on 2018-10-12

Customer Reviews

Sometimes the best way to get a feel for a broadband provider is to read what those who are already customers think of the service they're receiving. Below are all the reviews we've received for italk.

Customer Ratings Summary

  • Satisfaction
    3.3 stars
  • Customer Service
    3.8 stars
  • Speed
    3.3 stars
  • Reliability
    3.3 stars

Based on 4 customer ratings since 2018-09-25

There are not yet any customer reviews.

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How italk Compares

There have not yet been enough ratings to allow fair comparison with other providers.

Ratings are left by users of our speed test as well as by reviewers. Recent star ratings summarise the last 12 months of ratings or the last 100 placed, whichever is largest.

Broadband.co.uk