TalkTalk Broadband Reviews

Sometimes the best way to get a feel for a broadband provider is to read what those who are already customers think of the service they're receiving. Below are all the reviews we've received for TalkTalk.

Recent Customer Ratings for TalkTalk

  • Satisfaction
    2.7 stars
  • Customer Service
    2.7 stars
  • Speed
    2.5 stars
  • Reliability
    2.7 stars

Based on 6821 customer ratings since 2019-03-28 (Show all time ratings)

Visit TalkTalk   Read our TalkTalk buyers guide

Ratings are left by users of our speed test as well as by reviewers. Recent star ratings summarise the last 12 months of ratings or the last 100 ratings placed, whichever is largest.

5791 Customer Reviews for TalkTalk

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Reviewer Location Reviewing Date Ratings
I first had it fitted with some teething problems such as it dropping when it was working things out. After that I had no issues except with the rrouter. It broke down yesterday. I went on their live chat and after helping me to try to resolve the issue, they sent a new box out. It came today. It works fine. They re reasonably priced and the speed is fine. Customer service was brilliant.
  • Satisfaction
    5 stars
  • Customer Service
    5 stars
  • Speed
    4 stars
  • Reliability
    4 stars
Wales TalkTalk  
Activated on day promised. Speed faster than quoted, only downside, was the website, took too many attempts to log in. Very happy so far, big saving on Sky.
  • Satisfaction
    4 stars
  • Customer Service
    4 stars
  • Speed
    5 stars
  • Reliability
    5 stars
Wilmslow TalkTalk  
Talk Talk is the best network. I've been with sky and they are horrible. The problem with most of the reviews here are that 75% of people are on the wrong package
  • Satisfaction
    5 stars
  • Customer Service
    4 stars
  • Speed
    4 stars
  • Reliability
    5 stars
Liverpool TalkTalk  
I never had a problem with my TalkTalk broadband. It was my first time buying broadband as a student and honestly the best company to go through for students in my opinion. I had issues when moving house due to not being able to carry over my TalkTalk service to the new address due to wiring issues. As this was down to no fault of our own, they allowed me to break my contract early free of charge. The customer service I received was outstanding and made my first time dealing with broadband easy and stress-free. Their prices are extremely reasonable with no mid-term price changes- perfect for students. Definitely a company I will be recommending and will look to use in the future.
  • Satisfaction
    5 stars
  • Customer Service
    5 stars
  • Speed
    4 stars
  • Reliability
    4 stars
Portsmouth TalkTalk  
We spoke to Chloe and she was FANTASTIC! My grandmother and grandfather called about their plan and Chloe was extremely vibrant, warm and helpful. I have never heard another representative be as attentive before to their needs. Chloe deserves a raise! she really is a great help.
If you call talk talk be patient with people and understand that not everyone in the world is going to have an English accent. Just be thoughtful and kind to others.
Chloe, thank you for your service, very kind woman. I hope talk talk recognizes your skill and rewards you soon :)
  • Satisfaction
    5 stars
  • Customer Service
    5 stars
  • Speed
    4 stars
  • Reliability
    4 stars
Rotherham TalkTalk  
I have been with talktalk for 1 month. The speed is good 36mbs compared with advertised up to 38 and reliable so far.

The tech back up is not as knowledgeable as it should be but very willing to try and help. They do not know the spec of the supplied router, important for me when deciding when to get their package. In fact it is not too bad if far more difficult to manage than my previous Netgear ADSL router (it's a Talktalk specific Hauwei and feels like it's built down to a price not up to a quality)>

They failed to give me all the promised introductory discounts but a quick call to their customer support sorted it out without too much difficulty.
  • Satisfaction
    4 stars
  • Customer Service
    4 stars
  • Speed
    5 stars
  • Reliability
    5 stars
Brixton TalkTalk  
Switched from greedy Virgin Media with next price rise. It was unbelievable the broadband price raised 350% for 7 years. TalkTalk offered the honest speed of 67Mbps for 1/3 less price plus huge top cashback deal. So I not hesitated and booked the connection with the engineer. The Engineer came in the booked time and was really polite. Did everything we asked, even moved the socket to a more convenient place for free. Now we have 2nd month of TalkTalk broadband. The router is perfect with full house coverage by WiFi. Just realise how bad was router from Virgin. Speed, a bit less, but stable and with the positive surprise the upload speed is 30% faster than was in Virgin.
Obviously as many people as more problems, just read the reviews and found this mostly negative. Definitely recommend this company, it has a big chance to become the best if follow the people feedback in other areas. Thank you.
  • Satisfaction
    5 stars
  • Customer Service
    5 stars
  • Speed
    4 stars
  • Reliability
    4 stars
Manchester TalkTalk  
Well I've been live now for 2 days and so far so good...after reading all these bad reviews I was sceptical but from ordering the broadband to connection it has been a pleasant experience. I know I'm only 2 days in so il give another review again later on...
  • Satisfaction
    5 stars
  • Customer Service
    5 stars
  • Speed
    4 stars
  • Reliability
    4 stars
Derbyshire TalkTalk  
A few years with a talk talk on fiber option broadband, sometimes intermittent, but it looks a quality and speed getting better, and better. Will recommend a friends...
  • Satisfaction
    4 stars
  • Customer Service
    4 stars
  • Speed
    5 stars
  • Reliability
    5 stars
Southwoodford TalkTalk  
Never had a problem with Talk Talk until now. Their chat team don't seem to understand a simple question. All I wanted was the email address for customer services... Unable to help. Talk Talk, following the security debacle offered Noddle for credit rating reports. Noddle wants credit card details, not prepared to give these out to a company I have never heard of, especially via Talk Talk who are laissez-faire with customer personal data.
  • Satisfaction
    4 stars
  • Customer Service
    4 stars
  • Speed
    5 stars
  • Reliability
    5 stars
Staines-upon-Thames TalkTalk  
Been with them for years, if you don't need customer service it's fine. I have used their forums a couple of times which have better response than the regular support channels.
Moved to fibre and it's been fine.
  • Satisfaction
    4 stars
  • Customer Service
    4 stars
  • Speed
    5 stars
  • Reliability
    5 stars
Hillingdon TalkTalk  
Excellant broadband speed just upgraded to super duper fast fibre so will see how it fairs with only a samsung tab 2 using it. , clear never a fault with phone line and tv, well it a bit slow getting to players and apps but never has any of the youview box failed me. Really cant complain as approx 9 months now with talk talk and only gripe, their mobile phone customer service quite appaling. But talk talk customer service, helpfull polite and really do try their best.
So talk talk 9/10 from a very happy customer
  • Satisfaction
    4 stars
  • Customer Service
    4 stars
  • Speed
    5 stars
  • Reliability
    5 stars
Glasgow TalkTalk  
I honestly don’t understand why so many people are complaining about Talk Talk. I switched my provider to them from Sky as I was experiencing horrendous download speeds and constant buffering. I originally wanted to sign up to the UFO package but was told it wasn’t available in my area. I moved to their standard high speed deal and was happy with the change. A month after I signed up UFO became available in my area, I contacted Talk Talk and told them I wanted to switch as this was what I wax originally interested in. Within a week I had 2 engineers on site and the install was finished. I had no charges for changing my package and no sign up fees. I average download speeds of about 200mbs and stream Netflix in Ultra High Def with no problems. Even with an average of 4 devices connected at any one time I don’t experience loss of service or any slowing/ buffering. I’m on a completely uncapped package and I have to say it’s the best ISP I’ve used.
  • Satisfaction
    4 stars
  • Customer Service
    5 stars
  • Speed
    5 stars
  • Reliability
    4 stars
York TalkTalk  
My first contract has expired was happy with the speed and reliability and the best price at the time. Was thinking about switching supplier to get the best possible deal with was ee. Rang the talk talk call centre they were fast, polite and knowledge. Told them about the deal with ee. They matched it and made it better, get broadband, evening and weekend calls for 8.50 they also paid my line rental for 12 months and gave me £120 pound voucher (perfect for christmas). So I am effectively getting paid £18 to stay as a customer. Speed is what any supplier estimates and I get new router and set top box. Great value! Plus if you recommend a friend you get a £50 amazon voucher
  • Satisfaction
    5 stars
  • Customer Service
    5 stars
  • Speed
    4 stars
  • Reliability
    4 stars
coventry TalkTalk  
We have had an excellent service from TalkTalk which is our internet provider linked to a BT land line. Our phone became intermittently unavailable and consequently so did the internet. The customer service adviser - Mohammed Nurien - maintained regular contact with us whilst working with BT and treated our problem as a priority because we are an emergency contact for our neighbour's call alarm. He rang us back when he said he would and followed up even once the service had been installed. He was clear about what he would do and he did it and was polite and friendly throughout. We were very impressed.
  • Satisfaction
    5 stars
  • Customer Service
    5 stars
  • Speed
    4 stars
  • Reliability
    4 stars
Downton near Salisbury TalkTalk  
switched from sky broadband to TalkTalk Fibre. Switchover date was set for today between 8am-12noon
At 8am this morning i was greeted by a lovely Man from BT. He ask for my phone line socket, plugged something in left for 15 minutes went to the main Telefon Box outside the street, came back and completted the installation (a new socket) less than an hour later i was up and running. did a speedtest and got 40Mb/s as promised (sky Broadband was around 15Mb/s) all spot on NOTHING to complain !
  • Satisfaction
    4 stars
  • Customer Service
    4 stars
  • Speed
    5 stars
  • Reliability
    5 stars
Newcastle, county Down, Northern Ireland TalkTalk  
Good but expensive.
  • Satisfaction
    4 stars
  • Customer Service
    4 stars
  • Speed
    5 stars
  • Reliability
    5 stars
CF72 8aq TalkTalk  
I spoke to talk talk staff today by the name of Jona who gave an Excellent customer service.she was very helpful,and very friendly, Thank you Jona.
keep up the good work talk talk
  • Satisfaction
    5 stars
  • Customer Service
    5 stars
  • Speed
    4 stars
  • Reliability
    4 stars
TalkTalk  
I have had to phone talk talk for some help and the response was very good the people I spoke to were very polite and very helpfull.
  • Satisfaction
    4 stars
  • Customer Service
    5 stars
  • Speed
    4 stars
  • Reliability
    5 stars
Brentwood TalkTalk  
Well I've noted there are some reviewers that appear to have been less than satisfied, not me! I converted (after some consideration) from Sky to TalkTalk, as my monthly bill was a little less than £90 inc Sports. One of my more astute decisions... everything went as clockwork. My broadband speed is three times faster, I can still record, from my new TalkTalk box. I have so many channels, I'm still spoilt for choice (OK less the Sport) all for £35 a month. The icing on the cake was receiving a substantial wad of 'Love2Shop' vouchers. 10/10 from me.
  • Satisfaction
    4 stars
  • Customer Service
    5 stars
  • Speed
    4 stars
  • Reliability
    5 stars
Eastbourne TalkTalk  
Talk talk fibre is excellent, never had a problem and at just £22.50 a month excellent value too.
  • Satisfaction
    5 stars
  • Customer Service
    3 stars
  • Speed
    5 stars
  • Reliability
    5 stars
Parkes TalkTalk  
I've heard such awful things about Talktalk customer service I was dreading contacting them when both our landline and broadband went dead. Contacted them Thursday afternoon, the Automated service took the details, reported the fault and diverted all landline calls to mobile phone. Rang yesterday, automated service apologised that a fault had been detected on the line and an engineer had been alerted, might need access to the house - they'd text/ ring us to let us know. Engineer came this morning - all fixed. GREAT service NO complaints, Well done Talktalk Delighted :)
  • Satisfaction
    5 stars
  • Customer Service
    5 stars
  • Speed
    4 stars
  • Reliability
    4 stars
Northern Ireland TalkTalk  
TalkTalk have been steadily improving the speed of their service. 8Mbps in a rural location is commendable. Well done TalkTalk!
  • Satisfaction
    4 stars
  • Customer Service
    4 stars
  • Speed
    5 stars
  • Reliability
    5 stars
Winsor TalkTalk  
Been with talk talk some years now,decided to switch to fibre with some trepidation.Could not find a good review for fibre broadband,but decided to go ahead and order.Was informed of my switch over date. The new router arrived before the switch over date.I installed the router and waited for the switch over date, this happened and now i am enjoying good speeds of 38mpbs against the original speed of 1.9mpbs.Not as fast as virgin but well impressed. Only gripe was they charged me £6 something to deliver the modem.up to press no problems with the reliability
  • Satisfaction
    5 stars
  • Customer Service
    5 stars
  • Speed
    3 stars
  • Reliability
    5 stars
Manchester TalkTalk  
Was promised minimum 25mbps but my line can only handle 15mbps. Talktalk handled this well, giving me a discount and they have handled all of my other queries perfectly so far. Very pleased
  • Satisfaction
    5 stars
  • Customer Service
    5 stars
  • Speed
    3 stars
  • Reliability
    5 stars
Ely TalkTalk  
Moved to TT from BT and the whole process was totally painless. Speeds are identical to BT (which aren't great, but proximity to the box is an issue). Router arrived as promised and was a doddle to set up. All in all - one month in - I'm very pleased.
  • Satisfaction
    5 stars
  • Customer Service
    5 stars
  • Speed
    3 stars
  • Reliability
    5 stars
Surrey TalkTalk  
I have just switched from BT to Talk Talk, after more than 20 years of being a BT customer. I had the superfast BB with the smart hub, which worked fine, no problem. only switched as the price hikes were crippling. So, placed the order to switch using the u-switch website, £70 argos voucher as an incentive, price was great, and opted for the full package. All arrived as scheduled, email on day of switch came through while i was at work, and when i came home, sure enough, my BT hub was flashing orange, and I set up the talk talk hub and tv box, with great ease, all instructions were idiot proof, so made the job a breeze.
I have only rated customer sevice with 3 stars, as i have not had to contact directly, but sure that if i had they would have gained a 5 also.
The connection is by far quicker than the connection i was getting from BT and half the price for the same package.
Thank you Talk Talk for making this a stress free experience.
  • Satisfaction
    5 stars
  • Customer Service
    3 stars
  • Speed
    5 stars
  • Reliability
    5 stars
Dundee TalkTalk  
I've been with TalkTalk ever since they existed and while they've had their moments, overall I've few complaints. For at least the past few years they've actually been extremely good and reliable with a speed usually around 35Mbps.
About the only thing that lets them down is their new lousy email page - it's both archaic and awkward to my mind. (Their old one wasn't much better either, to be honest)
Customer service is fairly hard to get hold of but they've been able to sort out the few problems that I've encountered without delay or question.
Overall I, personally, would rate their services as being at least as good as I can expect from any IPS.
  • Satisfaction
    4 stars
  • Customer Service
    4 stars
  • Speed
    5 stars
  • Reliability
    5 stars
Taunton TalkTalk  
I have been with talktalk for 6 or 7 years hand on heart no problem ever. Strange no-one leaves a good feedback.
I got currently Basic landline (because we don't use it for calls have unlimited on mobile) + fibre optic 38Mb/s download and 2Mb/s upload net averages about 20Mb/s peak times down to 6-8 Mb/s not peak times up to 35Mb/s + talktalk TV (basic I don't pay for TV packages). Never any issue always reliable working. Sometimes lost connection to rooter (1 -2 times a month) simply switch rooter off - on and works again perfectly.
However considering to move on to BT only because they are really cheaper right now and offers me same phone (basic) 54Mb/s download and 16Mb/s upload (can be handy when I sometimes upload many Gig data).
On this side have been looking at reviews of BT and all crap same like for TalkTalk. Now I don't know if these reviews are true because I'm overall happy TalkTalk customer for years.
Maybe happy customers are not reviewing only who has a problem open their mouth.
  • Satisfaction
    5 stars
  • Customer Service
    5 stars
  • Speed
    4 stars
  • Reliability
    4 stars
Coventry TalkTalk  
Now on basic fibre optic deal, fine for my needs at a decent price.
  • Satisfaction
    4 stars
  • Speed
    5 stars
  • Reliability
    4 stars
Braintree TalkTalk  
Since my review and comments on here, i have had a Mr David Quinn from Talk Talk contact me and resolve my issue.
He uderstood and symphamised with the problems i had been having with the company.
No disrespct to the agency team, or any prejudice, but it was comforting to speak to someone who actually was not talking from a scripted screen.
  • Satisfaction
    5 stars
  • Customer Service
    5 stars
  • Speed
    3 stars
  • Reliability
    4 stars
BURTON-ON-TRENT TalkTalk  
Having changed from BT last month I am happy with all aspects of the service so far from TalkTalk. The line is very stable, as it was with BT, but my speed is now 2.6 Mbps down and 0.5 Mbps up compared to between 1.4 and 1.9 Mbps down and 0.25 - 0.35 up with BT.
My attenuation is 61dB (4.3 km from exchange)with a SNR of between 2dB and 3dB (was the same with BT but with lower speed).
dependent on time of day - but the line is always stable and has never dropped out during normal operations.
The line mode is G.Dmt ADSL and I have asked TalkTalk to switch me to ADSL2+ to see if there is a small improvement in speed (distance from exchange could make this improvement marginal but it's worth a try).
Please note that the rating above relating to speed is not a criticism of TalkTalk but just a fact of life based on the length of the line!
In addition to a much lower price than BT charged, BT's service was limited to 10GB - TalkTalk's service provides for unlimited data. Other telephone charges are similar (£8.00 all in for Anytime Calls and Unlimited Broadband plus an annual line rental of £120, paid up front)
The only misgivings I had before changing, which actually caused me to hesitate, was the lack of trust I had in the sales people with whom I spoke to at TalkTalk - their technical knowledge was extremely limited and this led to them giving me information that I knew to be incorrect. In the end, I put this down to ignorance rather than any attempt to intentionally mislead and made the choice to switch to TalkTalk on the basis of a recommendation from a neighbour with similar technical knowledge to myself and on whom I knew I could rely.
Initially TalkTalk set my speed lower than it was with BT but I spoke to a technical engineer who increased it to 2.17 Mbps (IP throughput) and via my new Billion 7800DXL Router I've tweaked the SNR from 6 dB (target SNR) to 3 dB to improve the speed to 2.6 Mbps (3040 Mbps at the router).
I'm very happy so far with the service from TalkTalk.
  • Satisfaction
    5 stars
  • Customer Service
    4 stars
  • Speed
    3 stars
  • Reliability
    5 stars
Hannington TalkTalk  
Been with this company for around 18 months, recently made changes to my bill and had to have someone sent out to fix my broadband. I spend many hours on the phone to several operators and all of them were extremely helpful, every issue I had was dealt professionally and urgently. Also had no issues changing my price plan as I was struggling with my bills, really happy with the service they have provided so far.
  • Satisfaction
    5 stars
  • Customer Service
    5 stars
  • Speed
    4 stars
  • Reliability
    3 stars
Kimberworth TalkTalk  
Just changed from sky to Talk Talk and a real improvement,was happy enough with sky but price too high so changed with TT offer, much faster nothing buffering ,go the faster broadband and very happy in a heavy internet useing household.
  • Satisfaction
    4 stars
  • Customer Service
    5 stars
  • Speed
    4 stars
  • Reliability
    4 stars
Bangor TalkTalk  
Having seen all the bad press about TalkTalk, I am a little surprised to admit that for me, actually its been a good service. Reliability has been very good (compared to previously VirginMedia) drop outs have been almost non-existent, help desk has been easy to get through to and pretty responsive. Phone service has been fine. Nuff said...?
  • Satisfaction
    4 stars
  • Customer Service
    4 stars
  • Speed
    4 stars
  • Reliability
    5 stars
South West TalkTalk  
Like many of the other providers listed on here, TalkTalk got a panning (see below) but I chose to go with them due to fact that there was not much between TT and the other providers in terms of customer reviews, and I could pay my line rental up front which, in my current situation, was ideal. £3.50 per month for broad band is a steal. I know the speeds are not lightning quick but if you want super fast speeds then pay extra for Fibre Optic. As my new flat is fairly small, I knew I was never going to be far from the router, which may help, and I always seem to have 4 or 5 bars. No issues so far.

I had a slight issue with my router being delivered to my new flat before I had moved in but I can't ascertain whether that was my errors or their's; however, After sending an email I received a prompt reply informing me to contact Royal Mail to arrange a redelivery, which I did. I had no issues with the go live date and was able to connect straight away. Some videos have been slow buffering but, as I said, I knew about the speeds beforehand and it's not been a major issue.
  • Satisfaction
    5 stars
  • Customer Service
    4 stars
  • Speed
    4 stars
  • Reliability
    4 stars
Cannock TalkTalk  
Just had the engineer this morning from talktalk he was a lovely friendly guy. He arrived a lot earlier than expected. Which was good for me. He helped solve my problem and tested everything. Unfortunately it needed a open reach engineer which he sorted straight away. Got me an appointment this afternoon. All up and running now thanks to two very friendly engineers. Happy lady now. Thank you so much. Mel
  • Satisfaction
    5 stars
  • Customer Service
    3 stars
  • Speed
    4 stars
  • Reliability
    5 stars
Kirkby-in-ashfield Notts TalkTalk  
So I am going to break down my so far a "brief" experience with Talk Talk Broadband so far.

HOW I GOT A TALK TALK CONNECTION:

My wife & me, we purchased a new house and we needed a Fridge to store all the food. So one fine Saturday (21st of April), we walk in to our local Curry's PC World and select a Kenwood Fridge Freezer (quite a huge for a £300 refrigerator). We got it for a 6 months interest free finance since we are a young couple completely broke after having our savings all gone on the mortgage deposit. So after filling all the forms related to the finance option for purchasing the fridge, the sales adviser gets the hint that we moved into a new property so she asked if we have a broadband connection already. Reluctantly, but yet honestly, I say NO (because I knew she would try to sell me something that I didn't want to buy). Hearing that, she offered to checks what broadband was best for the area I live in. After running some checks and the internet calculating some algorithms, she says Talk Talk was offering the best deal for a couple (who aren't heavy internet users) living in a house for £25/month (24 months contract) for Faster Fibre Broadband. I am still reluctant since I already knew Virgin Fibre Broadband is the best internet provider in the U.K and I was planning to get one once we moved into our new property. But then, the sales adviser (I wish I knew her name because I am thankful to her and I will reveal as to why in a while) tells me that if we get this broadband, we would be eligible for a £50 Curry's PC World Voucher. (WooHoo!! I like free vouchers) I look at my wife. She knows I want to use that voucher when I buy a new computer. The look she gives me, I knew she wants to use that to buy a new washing machine. Lol. Nevertheless, Free Voucher. I'm in. I sign up for Talk Talk Fibre Broadband (Faster version).

THE WAIT:

So we move in to our new house with no internet (26th April). I check my letter box, and I see a letter from Talk Talk stating that I would be receiving my Wifi Router in a couple of days before my Go Live date of; 4th of May [midnight] (May the 4th Be with You). I check my remaining H3G (Three) 3G data. I have around 2GB or data remaining until my monthly allowance gets renewed. I will have to subsidize my usage until then. My wife checks her remaining allowance, her's is better but she is an "Instagram-er" so I tell her to limit her usage until we get the connection.

April, 30th

We get our Wifi Router in a neat little box. We are anxious. We are low on data. I have 1.5 GB remaining while my wife has message from H3G saying she has 600 MB remaining. I suggest my wife we contact the customer service to see if we could get the Go Live date pushed a bit earlier than the 4th of May. I ask her to call the customer services number (She is more confident on the phone while I am with the keyboards). After dialing the numbers, and dialing some more as per the automated voice instructions within the calls, my wife gets put through to an operator (I will not mention his name because my wife thinks he might get in trouble if Talk Talk reads my review) who says his work is based in South Africa who also happens to be of Indian origin (My Wife & Me were born and brought up in India as well) so this chap starts to be friendly and starts talking about India and he mentions how he thinks a lot of people in the UK are addicted to internet. (LOL) And says he would endeavour to get our go live date forward.

May, 2nd

My wife's 3G Data is exhausted and will only be replenished after a fortnight.
I check my data, 800 MB remaining, I am confident, I will survive.


May, 3rd (The Internet is Tomorrow)

I check www.bbc.co.uk like I usually do. According to a survey, they say, Talk Talk is the worst. Damn it. I am worried now. I go online to see how customer's felt about the service. So I am here in this very site; lots and lots of negative review with occasional 5 Stars review. But I am aware that only people with bad experience tend to voice their experience while the people who have had good experience don't really bother putting up their review. Gosh!! lots of bad reviews. I see that the broadband speed depends upon how far we live from the Telephone Exchange. I quickly check how far do I live from my local telephone exchange. I happen to be 3.1 miles away according to Google Maps. I don't know whether that is good or bad. Well, I guess we will just have to wait and watch.

We are back home after work. It is 7 pm. I set up the router to console my data hungry wife. I tell her that she can use the Wifi first thing in the morning (as tomorrow on the 3rd of May would be 4th, the internet day). It was quite an easy installation. Clear instruction on the Box. I switch the router on. Lights start to blink. Yada yada yada. Easy Peasy. I offer to set up the Wifi password on my wife's OnePlus 5 phone. I input the password and hand over the phone to her.

After a long day, I lay on the bed contemplating the movies I would watch online, the TV series that I have missed out, the songs I would listen; my wife storms in the room with a glow on her face up and starts jumping around (I've never seen her happier than that other than the time I bought her hamburger back in 2014 when she had no money. She says she is connected to internet. I don't believe her. She connects her phone to our Anker Sound Core Bluetooth Speakers (got it off Amazon for £30. Pretty good product for that price) and plays the song "Simsime Pani" by VTEN on YouTube.
I jump around with her while she dance to the song. Hahaha. It was fun.

Our internet connection went live before the estimated date/time. We are overjoyed. I run a speedtest on speedtest.net, I get a 35 mbps down speed with 9 mbps up speed with 15 on ping. Happy with the result, I take a screenshot of the result, post it up on Facebook. Happy. Happy. After a minute; *Ting I get a first Facebook notification using Talk Talk. I see that a friend from Romania replied to my post with a screenshot of his broadband speed. Frigging 125 mbps download speed. Who requires that kinda speed??? He tells me he pays €10 for his internet. Sigh!! I guess it is true, when you get something good, someone else will always have something better. LOL.

Thank You little lady from the Curry's PC World for convincing me to get Talk Talk internet. I hope you received some kinda commission from Talk Talk for selling me their product.

It was quite a long wait from the 21st April until 3rd of May but nevertheless, I happy with the speed so far.

May, 4th

(email received 3 am)
Talk Talk: You broadband is Live. Lol.
The email states that the internet speed is supposedly going to get even better over the next 10 days period. We shall see. If shall post a review again if I get a reason to become unhappy. But ya, so far, so good.

In short, so far so good. Best deal for the price. Decent customer service. Overall satisfaction after using it for about couple of hours after going live, Great. £600 for two year for no set up fee. That's not bad at all.
  • Satisfaction
    5 stars
  • Customer Service
    3 stars
  • Speed
    5 stars
  • Reliability
    4 stars
Ashford, UK TalkTalk  
Been with talktalk for a nearly a year now. Never use customer support,as the user forum is much better.
My router stats.
down 8868kbps up 1020kbps
atten down 46.5db up25.5db
noise margin down 3.9db up 9.4db.
estimated speed 4mb actuall speed between 6mb and 7mb.
  • Satisfaction
    5 stars
  • Customer Service
    2 stars
  • Speed
    5 stars
  • Reliability
    5 stars
Deal,Kent TalkTalk  
Have been with talktalk for the past 6 years ,and upgraded to fibre medium 2 years ago .must say I have been very happy with there service.speeds are what they promised and find there broadband very reliable.Looking at the other reviews on here I'm shocked that so many other customers have had such bad experiences .looks like broadband is a bit of a lottery great when it goes well but a nightmare when it doesn't .
  • Satisfaction
    5 stars
  • Customer Service
    3 stars
  • Speed
    4 stars
  • Reliability
    5 stars
Devon TalkTalk  

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