TalkTalk Reviews
Sometimes the best way to get a feel for a broadband provider is to read what those who are already customers think of the service they're receiving. Below are all the reviews we've received for TalkTalk.
Recent Customer Ratings for TalkTalk
- Satisfaction
- Customer Service
- Speed
- Reliability
Based on 11951 customer ratings since 2018-02-20 (Show all time ratings)
Ratings are left by users of our speed test as well as by reviewers. Recent star ratings summarise the last 12 months of ratings or the last 100 ratings placed, whichever is largest.
5171 Customer Reviews for TalkTalk
| Reviewer | Location | Reviewing | Date | Ratings |
|---|---|---|---|---|
Awful! Customer service is terrible, the Wifi constantly logs you out, WiFi is incredibly slow when it does work! |
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| Alex Stricklin | Bath | TalkTalk | 2019-02-15 | |
I would advise anybody against going with talktalk! I switched to talktalk and was supposed to be on exactly the same package as my previous supplier, 4 months into the contract my tv channels go off and i find i am still being charged by sky. I tell talktalk and they remove package so i now have tv with sky and broadband with talktalk , not only have they given me a new 18 month contact but are charging my 27.00 a month for normal broadband, when i was paying for super fast unlimited with previous supplier! They say I can not get out of the contract and am stuck with being over charged for a service i didnt order!!!! |
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| Richard Herold | spalding | TalkTalk | 2019-02-14 | |
talktalk customer service is the worst i have ever experienced i was a customer for nearly a year and had problem after problem with poor internet connection i have now switched to vergin media and now works perfect |
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| leah | leicestershire | TalkTalk | 2019-02-12 | |
Avoid, broadband was always inconsistent on connectivity compared to the post office who is cheaper but a much better service. When I was disconnected they charged me a month I didn't use an late payment because I cancelled my direct debit there's no understanding whatsoever they will say anything for your money but aren't interested when your unhappy with there service. Won't ever go back again |
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| Adam Dye | Buxton | TalkTalk | 2019-02-12 | |
Awful speeds despite paying for the top package. Line keeps dropping and has been down for over a week now. Two engineers have apparently visited and fixed the problem although I am not aware that any have. Customer service is appalling, they avoid questions and give you generic non informative answers. Avoid this company !!! |
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| Olly | RUGBY | TalkTalk | 2019-02-12 | |
They set it up to start working in December it didn’t work I called them several times and they couldn’t find my account every time then when they did I was with technical support for over an hour every time and it would never fix it they wouldn’t send out a engineer if when I asked after the third phone call. Then the modem stopped working I called to cancel which took over an hour and they then said I will be charge a cancellation fee EVEN THOUGH IT HAS NEVER WORKED. They then refused to cancel my contract saying the internet works when it never has and my modem is dead. NEVER USE TALK TALK EVER |
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| Amelia | Crouch End London | TalkTalk | 2019-02-12 | |
Paid for Faster Fiber advertised by Talk Talk at 76 mbs speed. I was actually getting 10 mbs - So basically paying £25 per month for 10 mbs |
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| James | Chester | TalkTalk | 2019-02-12 | |
Can never get a good connection never EVER works properly customer service is like listening to someone talk gibberish ultra slow even if I’m the only one on the internet my ps4 can never complete to test network connection and end up having to use my personal hotspot if you are reading this and you haven’t got talktalk good on you DO NOT get it if you already have it you will know what I am talking about |
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| Kirk | Jagger | TalkTalk | 2019-02-11 | |
Internet keeps on getting off and they charge £300 if u want to cancel the contract. |
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| Max | Leicester | TalkTalk | 2019-02-11 | |
After receiving my monthly bill which is £25.50 a month as only having broadband with them. Spent 50 mins today on the phone trying to get the extra £4 removed. That they was charging for TV. A lot of typing and waiting on the phone. For her to say sorry we will credit you next month I have better things to do on a Sunday afternoon. When it's not even my mistake |
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| Michelle peace | Huddersfield | TalkTalk | 2019-02-10 | |
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The reviews published on this page are those of the individual authors who have warrantied that they abide by our review guidelines. Reviews are not the opinion of Broadband.co.uk.
