1,452 Customer Reviews over 146 pages
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- Location
- Godalming
- Reviewing
- Shell Energy
- Date
- 2022-08-29
- Comments
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Utterly shocking service, reliability and speed in this day and age. I might as well post letters and visit the flicks to stay in touch with society
- Location
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- Location
- Cambs
- Reviewing
- Shell Energy
- Date
- 2022-08-28
- Comments
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I didnt choose to go with shell broadband ,they took over from the post office unfortunately. The internet speed is AWFUL, it is cinstantly breaking up,everyday you have issues with it, a lot of the time its literally like youve been disconnected and you have to spend AGES turning stuff off and on or literally ust go to bed and hope its better next day. Dont knwo where they get their 3.5 stars from, you only have to look at their twitter to see the SHEER nmber of people who have an issue with them.
- Location
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- Location
- Midlands
- Reviewing
- Shell Energy
- Date
- 2022-08-27
- Comments
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Absolutely terrible company - avoid like the plague.
I only was with them as they bought the company supplying my broadband. Now I have left, they are trying to charge me for a router yet they never supplied one!
Customer service appalling, ignoring what I tell them.
- Location
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- Location
- Norfolk
- Reviewing
- Shell Energy
- Date
- 2022-08-26
- Comments
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I have renewed my contract. The new one starts before the existing contract expires. I've been contacting Shell Broadband to correct the issue but all I receive is an automated acknowledgement.
- Location
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- Location
- Belfast
- Reviewing
- Shell Energy
- Date
- 2022-08-24
- Location
-
- Location
- North Lincolnshire
- Reviewing
- Shell Energy
- Date
- 2022-08-23
- Location
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- Location
- Plymouth
- Reviewing
- Shell Energy
- Date
- 2022-08-23
- Comments
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TERRIBLE - I didn't think in 2022 it was possible to have such a joke in place of broadband in a major city (have had previous providers 10x better).
First time writing online to complain about something too, who has time for that?! Well it it saves you the speed, service, reliability and headache woes... hopefully these 30 seconds have been worth it!
Embarrassment.
- Location
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- Location
- Bruton
- Reviewing
- Shell Energy
- Date
- 2022-08-22
- Comments
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The worst customer services I have every dealt with, rude, law breaking (some of the call staff refuse to do a SAR on request and many have no idea what it even is) The reliability of their internet they inherited from the Post office. DONOT DEAL WITH THIS COMPANY
- Location
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- Location
- wakefield
- Reviewing
- Shell Energy
- Date
- 2022-08-22
- Location
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- Location
- Manchester
- Reviewing
- Shell Energy
- Date
- 2022-08-22
- Comments
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Complete waste of time this company, they offer you a deal then increase it straight after you have accepted the deal, stay away from this company, proper misleading cowboys
- Location
The reviews published on this page are those of the individual authors who have warrantied that they abide by our review guidelines. Reviews are not the opinion of Broadband.co.uk.
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