NOW Broadband Buyers Guide

TV packages and unlimited standard and superfast broadband without a contract

  • Fibre broadband services available, average speeds 36Mb and 63Mb
  • Choose from Entertainment, Kids, Sky Cinema and Sky Sports TV passes
  • Range of call plans available
  • All offers available with no contract for just £60 extra one off cost

Go to site

NOW Broadband Brilliant Broadband with Calls
£18.00 for 12 months
£25.00 thereafter

£5.00 upfront cost

  • 12 months reduced price!
  • Truly unlimited usage
  • 10Mb average download speed
  • New broadband customers only
  • Only pay for the calls you use
  • No activation fee
  • 12 month contract

Buy now

NOW Broadband Fab Fibre with Calls
£23.00 for 12 months
£32.00 thereafter

£5.00 upfront cost

  • 12 months reduced price!
  • 36Mb average download speed
  • 9Mb average upload speed!
  • Truly unlimited usage
  • New broadband customers only
  • Only pay for the calls you use
  • No activation fee
  • 12 month contract

Buy now

NOW Broadband Super Fibre with Calls
£25.00 for 12 months
£35.00 thereafter

£5.00 upfront cost

  • 12 months reduced price!
  • 63Mb average download speed
  • 18Mb average upload speed!
  • Truly unlimited usage
  • New broadband customers only
  • Only pay for the calls you use
  • No activation fee
  • 12 month contract

Buy now

Reasons to choose NOW Broadband

  • No contract - Standard and fibre broadband packages are all available without a contract. You'll need to pay a set up fee, but can cancel at any time. It's great for students or anyone with a short tenancy agreement.
  • Cheap TV bundles - NOW Broadband offers a range of TV packages including Sky Sports and Sky Cinema. You'll make a saving if you buy them in a bundle with NOW Broadband.
  • Fibre packages available - NOW Broadband has fibre packages with average speeds of 36Mb and 63Mb.
  • Truly unlimited broadband - All the broadband deals are unlimited, so you can download as much data per month as you like.
  • Free NOW Broadband Hub Two - Fast wireless router included free for all users. Get a cheap Smart TV Stick as part of a TV bundle, too.
  • Smartphone and tablet support - You can add up to four phones or tablets for your TV plan, and watch on two simultaneously.
  • Easy switching from other providers - If you're currently with BT, Plusnet, EE or TalkTalk, the NOW team will handle the whole switchover process for you.

Possible downsides

  • Online tech support - NOW Broadband is predominantly an online service, so your options for customer support are more limited than other providers.
  • Connection fees apply - A one-off setup fee applies to new customers, and is higher on the no-contract option.
  • There may be cheaper options available - While the flexibility of no contracts is a big deal, it does come at a price. Both broadband and TV services from NOW Broadband are a little more expensive than you might pay if you're willing to enter into a contract with another provider.

Features at a glance

  • Average download speeds of 10Mb on standard broadband, 36Mb or 63Mb on fibre broadband

  • 12 month contract, 1 month contract available

  • Truly unlimited on all packages

  • £9.99 delivery fee for all deals, £15 activation on a 12 month contract or £60 for 1 month rolling contracts

  • Online technical support between 7am and 11pm

  • Free Broadband Buddy internet protection with a site filter

  • Free N-rated NOW Broadband Hub will all deals

  • NOW TV Passes available

  • Only pay for the calls you use, inclusive call packages available

  • NOW Broadband have published a Traffic Management Policy

2.9 stars
  satisfaction rating based on 807 customer ratings since 2019-08-12. See more NOW Broadband customer ratings and reviews.

Details last checked on 2020-08-07

Scroll for More
Package    
Speed    
Usage    
Contract  (Sorted)  
1st Year Cost    
Monthly Cost    
NOW Broadband Brilliant Broadband with Calls More Info

New broadband customers only: 12 months reduced price!
Add Evening & Weekend Calls for £4 a month, or Anytime Calls for £8 a month!

802.11n Wireless RouterLine Rental

averages
11Mb
truly
unlimited
1
month
£281 £18.00
£25.00 after 12 months
Prices may change during contract

£65.00 upfront cost

Go to site
NOW Broadband Fab Fibre with Calls More Info

New broadband customers only: 12 months reduced price!
Add Evening & Weekend Calls for £4 a month, or Anytime Calls for £8 a month!

802.11n Wireless RouterLine Rental

averages
36Mb
truly
unlimited
1
month
£341 £23.00
£32.00 after 12 months
Prices may change during contract

£65.00 upfront cost

Go to site
NOW Broadband Super Fibre with Calls More Info

New broadband customers only: 12 months reduced price!
Add Evening & Weekend Calls for £4 a month, or Anytime Calls for £8 a month!

802.11n Wireless RouterLine Rental

averages
63Mb
truly
unlimited
1
month
£365 £25.00
£35.00 after 12 months
Prices may change during contract

£65.00 upfront cost

Go to site
NOW Broadband Brilliant Broadband with Entertainment Pass and Anytime Calls More Info

New broadband customers only: 12 months reduced price broadband and 6 months reduced Entertainment Pass + 11 of the best pay TV entertainment channels on demand + free anytime calls
Entertainment Pass auto-renews at £8.99 a month until 1st September 2020, £9.99 thereafter unless cancelled

802.11n Wireless RouterPhone CallingTelevision ServiceLine Rental

averages
11Mb
truly
unlimited
1
month
£383 £24.99
£27.99 after 6 months
£34.99 after 12 months
Prices may change during contract


£65.00 upfront cost

Go to site
NOW Broadband Brilliant Broadband with Sky Cinema Pass and Anytime Calls More Info

New broadband customers only: 12 months reduced price broadband and Sky Cinema Pass + over 1000 movies on demand + a new premiere every day + free anytime calls!

802.11n Wireless RouterPhone CallingTelevision ServiceLine Rental

averages
11Mb
truly
unlimited
1
month
£401 £27.99
£36.99 after 12 months
Prices may change during contract

£65.00 upfront cost

Go to site
NOW Broadband Fab Fibre with Entertainment Pass and Anytime Calls More Info

New broadband customers only: 12 months reduced price broadband and 6 months reduced Entertainment Pass + 11 of the best pay TV entertainment channels on demand + free anytime calls
Entertainment Pass auto-renews at £8.99 a month until 1st September 2020, £9.99 thereafter unless cancelled

802.11n Wireless RouterPhone CallingTelevision ServiceLine Rental

averages
36Mb
truly
unlimited
1
month
£443 £29.99
£32.99 after 6 months
£41.99 after 12 months
Prices may change during contract


£65.00 upfront cost

Go to site
NOW Broadband Fab Fibre with Sky Cinema Pass and Anytime Calls More Info

New broadband customers only: 12 months reduced price broadband and Sky Cinema Pass + over 1000 movies on demand + a new premiere every day + free anytime calls!

802.11n Wireless RouterPhone CallingTelevision ServiceLine Rental

averages
36Mb
truly
unlimited
1
month
£461 £32.99
£41.99 after 12 months
Prices may change during contract

£65.00 upfront cost

Go to site
NOW Broadband Super Fibre with Entertainment Pass and Anytime Calls More Info

New broadband customers only: 12 months reduced price broadband and 6 months reduced Entertainment Pass + 11 of the best pay TV entertainment channels on demand + free anytime calls
Entertainment Pass auto-renews at £8.99 a month until 1st September 2020, £9.99 thereafter unless cancelled

802.11n Wireless RouterPhone CallingTelevision ServiceLine Rental

averages
63Mb
truly
unlimited
1
month
£467 £31.99
£34.99 after 6 months
£44.99 after 12 months
Prices may change during contract


£65.00 upfront cost

Go to site
NOW Broadband Super Fibre with Sky Cinema Pass and Anytime Calls More Info

New broadband customers only: 12 months reduced price broadband and Sky Cinema Pass + over 1000 movies on demand + a new premiere every day + free anytime calls!

802.11n Wireless RouterPhone CallingTelevision ServiceLine Rental

averages
63Mb
truly
unlimited
1
month
£497 £35.99
£41.99 after 12 months
Prices may change during contract

£65.00 upfront cost

Go to site
NOW Broadband Brilliant Broadband with Sky Sports Pass and Anytime Calls More Info

New broadband customers only: 12 months reduced price broadband and Sky Sports Pass + 10 Sky Sports Channels + free anytime calls!

802.11n Wireless RouterPhone CallingTelevision ServiceLine Rental

averages
11Mb
truly
unlimited
1
month
£581 £43.00
£58.99 after 12 months
Prices may change during contract

£65.00 upfront cost

Go to site
NOW Broadband Fab Fibre with Sports Pass and Anytime Calls More Info

New broadband customers only: 12 months reduced price broadband and Sky Sports Pass + 10 Sky Sports Channels + free anytime calls!

802.11n Wireless RouterPhone CallingTelevision ServiceLine Rental

averages
36Mb
truly
unlimited
1
month
£641 £48.00
£65.99 after 12 months
Prices may change during contract

£65.00 upfront cost

Go to site
NOW Broadband Super Fibre with Sky Sports Pass and Anytime Calls More Info

New broadband customers only: 12 months reduced price broadband and Sky Sports Pass + 10 Sky Sports Channels + free anytime calls!

802.11n Wireless RouterPhone CallingTelevision ServiceLine Rental

averages
63Mb
truly
unlimited
1
month
£665 £50.00
£68.99 after 12 months
Prices may change during contract

£65.00 upfront cost

Go to site
  • ICON KEY
  • Wireless Router
  • 802.11n Wireless Router
  • 802.11ac Wireless Router
  • Phone Calling
  • Television Service
  • Line Rental

Details last checked on 2020-08-07

Customer Reviews

Sometimes the best way to get a feel for a broadband provider is to read what those who are already customers think of the service they're receiving. Below are all the reviews we've received for NOW Broadband.

Customer Ratings Summary

  • Satisfaction
    2.9 stars
  • Customer Service
    3 stars
  • Speed
    2.6 stars
  • Reliability
    2.7 stars

Based on 807 customer ratings since 2019-08-12

Show all time ratings

Add your own review of NOW Broadband

Ratings are left by users of our speed test as well as by reviewers. Recent star ratings summarise the last 12 months of ratings or the last 100 placed, whichever is largest.

Reviewer Location Reviewing Date Ratings
Signed up with Now broadband this morning and requested to keep my landline number. I then received an email from them stating that they had chosen to change my number! GRRRRRRR!

Tried to reply to email and also respond via various online contact forms and complaint forms, but no response.

I have decided to cancel contract and will look for better contract with existing supplier, on hold to Now cancellations team as I type.
  • Satisfaction
    1 star
  • Customer Service
    1 star
Worcs NOW Broadband  
absolute garbage, near impossible to contact. constant weak signal right through house.
  • Satisfaction
    1 star
  • Customer Service
    1 star
  • Speed
    1 star
  • Reliability
    1 star
kendal NOW Broadband  
literally don't understand how now tv have the cheek to charge you for this. My old dial up Internet was quicker and more consistent than this. Absolute load of **** don't waste your money or time as that's all you'll do waiting for something to download.
  • Satisfaction
    1 star
  • Customer Service
    1 star
  • Speed
    1 star
  • Reliability
    1 star
Keighley NOW Broadband  
Overall satisfaction is down one star due to my telephone number not being ported,i am not that worried as i only have calls telling me "i was involved in a accident".Been three weeks with Now and to be fair everything they said has been done,apart from the number porting.Good consistent speeds and no drop outs,router sent out when they said,engineer arrived when they said and 2.5 meg off my max speed so very happy with the service so far,i hope this continues.
  • Satisfaction
    4 stars
  • Customer Service
    5 stars
  • Speed
    5 stars
  • Reliability
    5 stars
Newport NOW Broadband  
Absolutely terrible! We moved from Sky, thinking that it would be the same service but a lot cheaper (sister company). How wrong we were. The speeds are usually below 15mbps and it regularly just stops. We had a visit from an Open Reach engineer who said that we'd never get higher than 44mbps which is lower than the guarantee but we decided that we'd cope with that so we accepted a new hub. The new one is worse! I was told that if the new hub didn't resolve the issue I could leave without penalty. When I rang to leave I was told that I was lying when I said that I was told that I could leave without penalty and they would have to listen to the phone call. They still haven't got back to me after a week. Meanwhile, we're all using our phone data and have to get used to streamed TV stopping and starting. Customer service staff are very polite and friendly but they don't actually do anything. I'm not holding my breath for any of this to be sorted out soon as it's already been going on for a month. Whatever you do, don't use Now TV for broadband!
  • Customer Service
    2 stars
Liverpool NOW Broadband  
I have used Now TV for broadband for just under a year now, they have been very consistent with the download speed and I have had no issues with the connection. Compared to Vodaphone who were worst than useless Now TV have been easy to deal with and reliable.
  • Satisfaction
    5 stars
  • Customer Service
    5 stars
  • Speed
    5 stars
  • Reliability
    5 stars
Yorkshire NOW Broadband  
I recently signed up to transfer my broadband and phone package to Now as my package with another company was near the end of the contract. I had a couple of concerns that I needed answering. I telephoned Customer Service a spoke to a lady called Veronica. She was courteous and listened to my concerns and because all the details were not displayed on my account she arranged to phone me the following day. Further investigations were needed and a she was on days off and an intervening weekend she phoned me on her return, as arranged and my issues were cleared up.
Veronica provjded outstanding customer service and is caring and cheery in personality.
She is a credit to the Company.
Hopefully once my service begins it matches up to the consideration I have received to date.
  • Satisfaction
    4 stars
  • Customer Service
    5 stars
Sheffield NOW Broadband  
Literally the worst consumer experience I have had. 3 failed engineer appointments left us without broadband for 1 month, during lockdown! And all I was offered was £15 off my first bill.
Save yourself the hassle and don't bother.

Michael
  • Satisfaction
    1 star
  • Customer Service
    1 star
  • Speed
    1 star
  • Reliability
    1 star
Bristol NOW Broadband  
Kept losing signal,changed providers when contract was up Now took next months payment in full and owed me three weeks money back got told I would have to wait till the following months payment was due then they would return money owed 4weeks on and still waiting for my money back.
  • Satisfaction
    3 stars
  • Customer Service
    1 star
  • Speed
    3 stars
  • Reliability
    3 stars
County Durham NOW Broadband  
absolute and utter garbage. I had to dismantle my telephone socket for the connection to be made, fitted it yesterday ,todauY I find that the phone calls are being screened, i.e. press 1 to tallk to the person calling. Called the help centre, they are as bad as SKY to get to talk to someone,they then left me on hold, and then cut me off, phoned again, "we can,t do anything" what a complete and uttershambles, no wonder they are so cheap
  • Satisfaction
    1 star
  • Customer Service
    1 star
  • Speed
    1 star
  • Reliability
    1 star
Blackpool NOW Broadband  

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The reviews published on this page are those of the individual authors who have warrantied that they abide by our review guidelines. Reviews are not the opinion of Broadband.co.uk.

How to claim your free broadband rewards

How to claim your free broadband rewards

Posted on 2020-07-17 16:26 in Features BT John Lewis Plusnet EE Virgin Media Sky NOW Broadband TalkTalk

A lot of broadband suppliers offer freebies to tempt you to sign up, and some of them are really worth having. They can range from cashback and bill credit, to shopping vouchers, and sometimes even tech gadgets. They change all the time, so if you're on the hunt for a new deal it's worth keeping an eye out for what's around.

But the important thing to remember is that you very often have to claim your reward separately. And you normally only get a short window in which to do so - miss it and you'll miss out!

We've got a full guide to broadband rewards and free gifts if you want to know more. Or if you just want to know how to claim your swag for many of the main providers, here's what you need to do.

How to claim Plusnet rewards

Plusnet regularly offer cashback, gift cards and reward cards to new customers. They'll send you an email within 10 days of your signing up with a link to claim your reward. You then need to claim it within two months, and should get it around 10 days later.

How to claim BT rewards

A lot of BT Broadband deals include a BT Reward Card as their special offer. This is preloaded with a cash sum that you can spend in most places that accept Mastercard payments. You can claim up to three months after your broadband is activated, and it should arrive within 30 days. Visit https://www.bt.com/manage/bt-reward-card/ to start your claim.

How to claim Sky Broadband rewards

Sky Broadband offer a range of sweeteners at various times, including a pre-paid Mastercard and high street vouchers. You get 90 days to claim your reward. If you're eligible, head over to sky.com/claim and log in with your Sky ID to start the process.

How to claim John Lewis Broadband rewards

Rewards from John Lewis Broadband include e-gift cards that can be spent at John Lewis or Waitrose. You don't need to claim this one - it should be sent via email within 60 days of the activation of your broadband service, so keep an eye on your inbox.

How to claim NOW Broadband rewards

NOW Broadband don't offer as many extra perks as other providers, but when they do have them they'll send the info on how to claim via email. You should get this within two weeks of your service being activated.

How to claim EE rewards

EE Broadband regularly offer cashback or Amazon gift cards as a reward for signing up. If you're eligible for one of the gift cards you'll be sent an email with instructions on how to claim it after your broadband goes live.

How to claim TalkTalk rewards

When TalkTalk offer rewards, they're normally either e-gift cards for specific stores or vouchers to be spent on the high street. Look out for an email with all the details, and you should receive your reward within 90 days of activation.

How to claim Virgin Media rewards

Virgin Media rewards can include bill credit, tech products or even wine, and you don't normally have to claim. The credit will be applied to your bill automatically, and any free gift will be sent out within 28 days of installation of your Virgin service.

To see what free gifts are available right now, take a look at the best broadband deals available today.

Comments

Watching football on TV

How to watch the Premier League season when it restarts

Posted on 2020-06-16 17:08 in News Features Virgin Media Sky BT NOW Broadband

After a three month delay the Premier League season is finally set to return. It kicks off again on 17 June with a double header including the Man City - Arsenal game. With no fans allowed in the stadiums, all the remaining 92 matches will be shown live on TV, across a mix of free-to-air and premium channels.

Here's how you can watch.

How to watch Premier League games for free

For the first time ever, Premier League games will be shown live on free-to-air TV. There will be 33 free matches in all, spread across three channels.

BBC: The BBC will be showing four matches, starting with Bournemouth vs Crystal Palace on 20 June. The Beeb will also have their usual FA Cup coverage when the competition resumes on 27 June.

Amazon: Amazon have also got four games, which begin with Palace against Burnley on 29 June. You'll be able to watch these even if you aren't a Prime subscriber (although you probably will need a normal Amazon account).

Pick: The remaining 25 free games are on the Pick channel. "What is Pick?", you ask. Good question! It's a channel owned by Sky that you can watch for free on every platform. You'll find it on Freeview channel 11, Freesat channel 144, Sky channel 159 and Virgin Media channel 165.

Don't assume that it's just the less fashionable games that will be available for free. Pick will be showing the Merseyside derby on Sunday 21 June, which could be the night that Liverpool are finally confirmed as champions.

How to watch Premier League football on Sky Sports and BT Sport

If the free coverage isn't enough for you, now's the perfect time to subscribe to a premium sports channel. If you've got broadband from the likes of Sky or BT you should be able to add the channels to your existing deal, or you could even consider switching providers and making a saving on a bundle.

Sky Sports have got 39 exclusive matches (they'll also be showing the games on Pick), which begins with Aston Villa vs Sheffield Utd at 6pm on 17 June. They've got the pick of the big fixtures. They will also be covering the Championship, currently slated to resume on 20 June.

BT Sport will be showing 20 games - 12 more than they originally had - with the first seeing Watford take on Leicester at 12.30pm on 20 June. They've also got the rights to the Champions League, although there's no date yet for when that will come back.

There are four main ways to sign up to watch Premier League football on Sky Sports and BT Sport.

Sky: The most obvious way to get Sky Sports is direct from Sky, via a dish, and you can add BT Sport to your package as well. You can sign up to Sky regardless of what internet provider you use, although you should be able to save on your monthly bill by taking it as part of a bundle with Sky broadband.

Take a look at the latest Sky broadband and TV bundles.

BT: BT now offer a full BT TV service to their broadband customers. This gives you a choice of channel packages, with the sports offerings including BT Sport along with all the Sky Sports channels streamed through NOW TV. What we like about BT TV is that even though you have to take a 24 month contract, your choice of channels is flexible. So, you can sign up for the football now, then when the season ends you can switch to a movie package instead.

Check out the best BT broadband and TV bundles.

Virgin Media: You can get Sky Sports and BT Sport through Virgin Media both as a standalone service or as part of a bundle with Virgin Media broadband. Virgin offer some of the fastest broadband plans that are widely available, with speeds up to an average of 516Mb.

See the latest Virgin Media broadband and TV bundles.

NOW TV: With the streaming service NOW TV you can watch Sky Sports without a dish. It can work out a little more expensive than getting it through Sky, but that's because you don't need a contract - you can cancel at any time. NOW TV doesn't offer BT Sport. You can make further savings by getting the service with a NOW Broadband bundle.

Check the latest NOW Broadband deals.

Upcoming games

So now you're ready for a feast of summer football. Matches take place throughout the week, at a range of kick-off times:

  • Monday: 8pm
  • Tuesday, Wednesday, Thursday: 6pm, 8.15pm
  • Friday: 6pm, 8.15pm
  • Saturday: 12:30pm, 3pm, 5:30pm, 7.45pm
  • Sunday: 12pm, 2pm, 4:30pm, 7pm

About a third of the schedule has been announced so far. Here's the list of games, and where you can find them:

  • Wednesday 17 June

    Aston Villa v Sheffield United (18:00), Sky

    Manchester City v Arsenal (20:15), Sky

  • Friday 19 June

    Norwich v Southampton (18:00), Sky and Pick

    Tottenham v Manchester United (20:15), Sky

  • Saturday 20 June

    Watford v Leicester City (12:30), BT

    Brighton v Arsenal (15:00), BT

    West Ham v Wolves (17:30), Sky

    AFC Bournemouth v Crystal Palace (19:45), BBC

  • Sunday 21 June

    Newcastle v Sheffield United (14:00), Sky and Pick

    Aston Villa v Chelsea (16:15), Sky

    Everton v Liverpool (19:00), Sky and Pick

  • Monday 22 June

    Manchester City v Burnley (20:00), Sky

  • Tuesday 23 June

    Leicester v Brighton (18:00), Sky

    Tottenham v West Ham (20:15), Sky

  • Wednesday 24 June

    Manchester United v Sheffield United (18:00), Sky and Pick

    Newcastle v Aston Villa (18:00), BT

    Wolves v AFC Bournemouth (18:00), BT

    Norwich v Everton (18:00), BBC

    Liverpool v Crystal Palace (20:15), Sky

  • Thursday 25 June

    Burnley v Watford (18:00), Sky and Pick

    Southampton v Arsenal (18:00), Sky

    Chelsea v Manchester City (20:15), BT

  • Saturday 27 June

    Aston Villa v Wolves (12:30), BT

  • Sunday 28 June

    Watford v Southampton (16:30), Sky and Pick

  • Monday 29 June

    Crystal Palace v Burnley (20:00), Amazon

  • Tuesday 30 June

    Brighton v Manchester United (20:15), Sky and Pick

  • Wednesday 1 July

    AFC Bournemouth v Newcastle (18:00), Sky and Pick

    Arsenal v Norwich (18:00), BT

    Everton v Leicester (18:00), Sky

    West Ham v Chelsea (20:15), Sky

  • Thursday 2 July

    Sheffield United v Tottenham (18:00), Sky

    Manchester City v Liverpool (20:15), Sky

Comments

NOW Broadband Buyers Guide - Is NOW Broadband right for you?

Can I get NOW Broadband?

NOW Broadband runs on Sky's own broadband network, which has very wide availability across the UK.

Sky's network region covers major cities, towns, and rural areas, and it's mostly only remote regions that aren't supported. In all, standard broadband is available to more than 90% of UK homes, and fibre to approaching 95%. You can use our postcode checker to find out if NOW Broadband is available where you are.

Even if you aren't within the network area you can still get NOW TV. You only need a fast broadband connection (from any provider) to use one of the NOW TV Passes.

What packages are available?

NOW Broadband is owned by Sky, and offers a similar range of standard and fibre broadband packages. You can also add calls and TV services to your deal.

The three main packages are:

  • Brilliant Broadband - a standard broadband service with average speeds of 11Mb
  • Fab Fibre - the entry-level fibre offering, with average speeds of 36Mb
  • Super Fibre - the fastest fibre package, delivering average speeds of 63Mb

The standout feature of all these deals is that you can get them on either a 12-month contract, or on a 30-day rolling deal with no long-term obligations. The monthly price is the same whichever length you choose, although you do have to pay a connection fee of £60 if you go for the shorter option.

If you choose the 30-day deal you're free to cancel at any time. Just give notice before your next payment is due. If you choose the 12-month deal - known as the Saver Plan - you will be committed to remaining on your plan for the full year (or pay a termination fee should you want to leave early).

The packages are all unlimited, meaning you can download as much as you like each month without any restrictions. Line rental is included, and there's no option to buy without a phone line. 

You can add a range of call packages, including deals that give you weekend or Anytime calls. There's also options to take broadband and TV as part of a bundle, or you can sign up for your optional TV services separately.

What TV deals are available through NOW TV?

Now TV is a streaming service that offers a near complete Sky TV package without contract or satellite dish.

As a full streaming service you need fast broadband to get the most out of Now TV. You can get this as part of a NOW Broadband bundle, add it separately after you've signed up to NOW Broadband, or just sign up for it even if you use another provider.

To watch it you get a NOW TV stick or box to plug into your television, which you might get for free as part of a broadband bundle. They let you pause and rewind live TV shows, but not record them. The devices do support apps, which you can use for on demand viewing including on Netflix. You need to use your normal TV tuner to watch the Freeview channels.

Most importantly, NOW TV does not come with a contract. You pay for one month at a time, and can cancel whenever you want. It also offers a free 14 day trial.

There are five TV passes for Now TV, each offering a different set of channels:

  • Entertainment: 11 premium entertainment channels including Sky One and Fox. It's also the only way to get Sky Atlantic without a dish.
  • Sky Cinema: the full set of Sky Cinema channels along with 1000 movies on demand.
  • Kids: six extra channels and thousands of episodes of TV on demand.
  • Sky Sports: all the Sky Sports channels. You can sign up for day, week, month or mobile-only passes. This is ideal if only want to watch specific events.
  • Hayu: a channel dedicated to US reality TV shows.

NOW TV is the best way to get the full set of Sky channels without a contract. It is more expensive than going with Sky, but you only pay for what you want when you want it. In particular, this means you can get the Sky Sports channels without signing up to an additional Entertainment bundle, which you have to do if you go with Sky. It also means you can cancel to save money when the football season ends, or when your favourite TV series finishes.

Which package should I choose?

With the similarities between all the packages, the main choice is what speed you need.

The Brilliant Broadband package is likely to be good enough for smaller households, or those with more modest requirements. It'll be fine for one user watching Netflix or making large downloads, but may be too slow for several users doing the same thing together.

For larger households, where someone is always streaming, downloading or gaming, the faster Fab Fibre or Super Fibre packages are better for making sure no-one experiences any slowdown.

The no-contract option makes NOW Broadband an ideal choice for students who might only need the service for nine or ten months in the year. If you do choose the 12 month contract instead it reduces the one-off set up fee significantly, but the monthly prices remain the same. In either case you can change or cancel your TV passes whenever you like.

Points to consider before you choose

  • How many people will be using your broadband for streaming, downloading and gaming?
  • Are you a student, or do you live in short lease accommodation?
  • Do you want premium TV channels without a long-term commitment?
  • Do you want to watch TV on your phone or tablet?
  • Do you make a lot of landline calls?
Compare all NOW Broadband packages

What do I get when I sign up?

It's good to know what else is included in the deal, so you can budget for any extras you might need.

  • NOW Broadband Hub Two - Every broadband package comes with a free AC-rated wireless router.
  • NOW TV Smart Box - Choose a NOW TV pass and you'll also get a free or cheap Smart Box for streaming your new TV channels. It sits below your TV and comes with a remote control.
  • Broadband Buddy - This basic security package enables you to activate parental controls, and also helps protect against malware-infected sites (but is not a replacement for anti-virus software).
  • Customer support - NOW Broadband is an online-only service, so customer is available via the internet through live chat.
  • Mobile device access - You can register up to four other devices, including tablets and smartphones, for use with your NOW TV pass. You can watch on two devices at the same time.

What are the benefits of NOW Broadband?

What are the main reasons you should consider buying broadband from NOW Broadband?

  • No contract - The one-month rolling deals make NOW Broadband ideal for students or anyone else who is either unwililng or unable to sign up to a long-term commitment with their broadband supplier.
  • Commitment-free TV - Want to watch Game of Thrones or live Premier League football? NOW TV lets you do that without being tied in for a year or more. NOW TV is also the only way to watch Sky Atlantic without a full Sky package (it isn't available through Virgin Media).
  • Unlimited usage - There are no download or speed limits on any of the NOW Broadband packages.
  • Fast uploads - Upload speeds on the fastest Super Fibre deal are 18Mb average speed, which is better than many rival providers.

What are the drawbacks to NOW Broadband?

What possible downsides should you be aware of before you sign up?

  • Set up fee - While it's great to be able to sign up to a no-contract deal, this does come with an activation fee of around £60. Make note of this, as it adds to your upfront cost.
  • TV can be more expensive - The biggest selling point of NOW TV is the lack of contracts. If you're happy to sign a contract you might find a Sky Broadband-with-TV bundle works out cheaper. There are also other ways to save money on pay TV.
  • Online tech support - The tech customer service options for NOW Broadband are limited. You'll mostly be required to go online for support.
Broadband.co.uk