MacAce Broadband Reviews

Sometimes the best way to get a feel for a broadband provider is to read what those who are already customers think of the service they're receiving. Below are all the reviews we've received for MacAce.

Overall Customer Ratings for MacAce

  • Satisfaction
    4.6 stars
  • Customer Service
    4.8 stars
  • Speed
    3.5 stars
  • Reliability
    4.3 stars

Based on 34 customer ratings since 2015-07-08

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Ratings are left by users of our speed test as well as by reviewers. Recent star ratings summarise the last 12 months of ratings or the last 100 ratings placed, whichever is largest.

4 Customer Reviews for MacAce

Reviewer Location Reviewing Date Ratings
Macace are really good just went live with them bit expensive but I want reliable connection and customer service are polite and they get back to you within no time
  • Satisfaction
    5 stars
  • Customer Service
    5 stars
  • Speed
    5 stars
  • Reliability
    5 stars
Weston super mare MacAce  
You'll find lots of such services much cheaper - and you'll waste at least some of your time, every so often, on hold waiting for somebody to pick up the phone, waiting for service to come back up ... you've probably been there already. What I continue to prefer to pay for, with this company, is a quality of service and an immediacy of response if and when something somewhere does happen to go wrong.
  • Satisfaction
    5 stars
  • Customer Service
    5 stars
  • Speed
    5 stars
  • Reliability
    5 stars
Dorset MacAce  
I have been with Macace for just over a year and after being with BT previoulsy, macace are a breath of fresh air. Their support is brilliant especially compared to BT as I am a mac user. Okay I pay about £4 more per month than I would with BT, but I think its worth it as their call centre is in the UK on a local number and I can always get through. I always found support with BT to be very frustrating.
  • Satisfaction
    5 stars
  • Customer Service
    5 stars
  • Speed
    5 stars
  • Reliability
    5 stars
Cornwall MacAce  
Low speed (7 meg) is no fault of our ISP: we are stuck with a copper line and stuttering video. What I want to say about MacAce is our service is much more reliable than we had from Virgin. No more daily rebooting of our router! MacAce do seem to understand Apple better.
  • Satisfaction
    4 stars
  • Customer Service
    5 stars
  • Speed
    1 star
  • Reliability
    5 stars
Exeter MacAce  

The reviews published on this page are those of the individual authors who have warrantied that they abide by our review guidelines. Reviews are not the opinion of Broadband.co.uk.

MacAce are not affiliated with Broadband.co.uk. This page does not constitute any affiliation between Broadband.co.uk and MacAce.

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