italk Broadband Reviews
Sometimes the best way to get a feel for a broadband provider is to read what those who are already customers think of the service they're receiving. Below are all the reviews we've received for italk.
Overall Customer Ratings for italk
- Satisfaction
- Customer Service
- Speed
- Reliability
Based on 91 customer ratings since 2018-09-25
Ratings are left by users of our speed test as well as by reviewers. Recent star ratings summarise the last 12 months of ratings or the last 100 ratings placed, whichever is largest.
19 Customer Reviews for italk
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| Reviewer | Location | Reviewing | Date | Ratings |
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Get service. No surprise Bill to pay . Better speed than sky full service because they slow the speed down and claim it at the fastest. |
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| Mike Williams | Buckley | italk | 2020-02-25 | |
Avoid at all costs, I have received repeated threats to take me to court, I refuse to pay for a service that was rubbish( putting it very politely) I repeatedly tried to cancel before the end of the cooling off time, and every time they fobbed me off until I was tied into a contract, I didn’t break the contract they did when not one person in my house could receive internet connection, vile customer service and no offer of resolve, they tried to get me to pay for another package, please do not use this company, they take hours to answer calls until you cancel and then all of a sudden they constantly answer you |
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| Mrs newbold | Derbyshire | italk | 2020-02-21 | |
If I had the opportunity to give us company zero stars I would. For the last year they have been trying to get money from me for a service that I have never had, absolutely disgusting.I have no idea how this company is still operating |
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| Mike | Stanmore | italk | 2020-01-30 | |
Absolutely disgusting receiving a bill for charges when I haven’t got your internet at my property where I’ve moved to your quick enough to send bills out but not responding to customers your company is disgusting |
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| Susan | Kenilworth | italk | 2019-12-29 | |
Lucky to get one star! Despicable company. Not received my box as was rushed into hozzy. Got let out after a while but they won't give me a refund. Apparently I should have let them know I was going hozzy. How could I?!!! I got offered a month free on my contract! Topping it off they're trying to charge me for an early exit fee... Absolutely ridiculous. Stay well clear. People will soon know what a useless company this is. All I want is what I am owed!! |
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| Ruth | Penwortham preston | italk | 2019-11-19 | |
Do not use iTalk. My elderly parents recently moved to a different provider and have been daily harassed by members of the customer service team from iTalk, receiving several calls a day on their landline and mobile phones as they apparently owe 75p, even suggesting they would send in bailiffs. Although iTalk say on their website that their senior management team will deal with any issues, the advisers would not allow my parents to speak to anyone senior. Just the worst and intimidating customer service approach I have ever heard of. |
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| Babs | London | italk | 2019-11-08 | |
After being with it all for over a year I decided to switch providers due to my connection frequently going off. When I tried to resolve this with the company I was told I needed to prove this by going onto a laptop even though they were able to tell me several dates that it failed from their computer. After informing them I was switching due to their failure I was told I would still have to pay for the service due to being in a contract with them. |
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| Gina | Manchester | italk | 2019-08-25 | |
Don’t waste any time with them because sure as hell they will waste yours... |
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| Italkpurebollox | Manchester | italk | 2019-08-06 | |
My mother has this provider. It's pretty good the only thing that is annoying is no engineers come out and you have to do it all yourself. I'm amazed no ones bothered to review this company. |
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| Helen | Runcorn | italk | 2019-01-05 | |
- 19 reviews, showing page 2 of 2, skip to page 1
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The reviews published on this page are those of the individual authors who have warrantied that they abide by our review guidelines. Reviews are not the opinion of Broadband.co.uk.
