EE Mobile Reviews

Sometimes the best way to get a feel for a broadband provider is to read what those who are already customers think of the service they're receiving. Below are all the reviews we've received for EE Mobile.

Recent Customer Ratings for 4GEE

  • Satisfaction
    3.4 stars
  • Customer Service
    3.7 stars
  • Speed
    3.2 stars
  • Reliability
    3.2 stars

Based on 505 customer ratings since 2018-01-22 (Show all time ratings)

Visit EE Mobile   Read our 4GEE buyers guide

Ratings are left by users of our speed test as well as by reviewers. Recent star ratings summarise the last 12 months of ratings or the last 100 ratings placed, whichever is largest.

14 Customer Reviews for EE Mobile

  • Showing page 2 of 2, skip to page 1
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Reviewer Location Reviewing Date Ratings
I upgraded my T-Mobile mobile broadband - to EE. I agreed £15 pcm for 10GB with a free Eagle. Now being charged £125.91 + VAT! I have spoken to T Mobile and they said they would speak to EE! No one called me back - call centre service is very poor.
  • Customer Service
    1 star
  • Speed
    2 stars
  • Reliability
    2 stars
Co Durham EE Mobile  
After sales is a joke. I visited the Coventry precinct store to top up my dongle, £15 for 3 months (10G). when i tried to use it I had content block applied. The only way to resolve it was to return to the shop who took my card and told me it was now unblocked. But alas it was not so. I rang the help number and was kept waiting until my credit finally ran out. I wont be using or recommending this company to anyone again. Why bother when there is so much choice.
  • Satisfaction
    1 star
  • Customer Service
    1 star
  • Speed
    2 stars
  • Reliability
    2 stars
Coventry EE Mobile  
I have had an issue of my CC being deducted for a PAYG top up and not then showing on the mobile account. 6 calls with a call centre in India - phones being put down - lied to about what would be done and when - 2 weeks of not having a phone working and clear evidence supplied of money being paid to Orange/EE, I called the CEO office - all resolved immediately. PAK code etc etc all done immediately and credit to be paid in 14 working days (?). Call 0800 0790032. But what a shower of a company.
  • Satisfaction
    1 star
  • Customer Service
    1 star
Sussex EE Mobile  
Being charged almost £50 for a broadband dongle I was told I had to register and yet they had no knowledge of my account. Haven't been able to use it and they are totally unwilling to take any responsibility. Terrible service
  • Satisfaction
    1 star
  • Customer Service
    1 star
Swansea EE Mobile  
  • 14 reviews, showing page 2 of 2, skip to page 1
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The reviews published on this page are those of the individual authors who have warrantied that they abide by our review guidelines. Reviews are not the opinion of Broadband.co.uk.

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