Three Mobile Broadband Reviews

Sometimes the best way to get a feel for a broadband provider is to read what those who are already customers think of the service they're receiving. Below are all the reviews we've received for Three Mobile.

Recent Customer Ratings for Three

  • Satisfaction
    2.6 stars
  • Customer Service
    2.6 stars
  • Speed
    2.4 stars
  • Reliability
    2.4 stars

Based on 736 customer ratings since 2020-05-14 (Show all time ratings)

Visit Three Mobile   Read our Three buyers guide

Ratings are left by users of our speed test as well as by reviewers. Recent star ratings summarise the last 12 months of ratings or the last 100 ratings placed, whichever is largest.

295 Customer Reviews over 30 pages

  • Reviewer
    Location
    Harrogate
    Reviewing
    Three Mobile
    Date
    Ratings
    • Speed
      1 star
    Comments
    Absolutely unreliable service. Unable to Skype or video conferencing. Misleading information before signing contract. Costumer service advised me to monitor my internet speed and tried to convince me that there is no problem with traffic volume when all my tests shown that service is grossly oversubscribed. Summarized : one horror story in 10 years of using internet.
  • Reviewer
    Location
    brynithel, abertillery
    Reviewing
    Three Mobile
    Date
    Ratings
    • Satisfaction
      1 star
    • Customer Service
      3 stars
    • Speed
      1 star
    • Reliability
      3 stars
    Comments
    i would say that the mobile broadband service from the 3 network is very poor , the download speed i have is no more than 100kbs on average this really is not broadband, its not much better than dial up.
  • Reviewer
    Location
    WELLINGBOROUGH
    Reviewing
    Three Mobile
    Date
    Ratings
    • Satisfaction
      1 star
    • Speed
      1 star
    • Reliability
      1 star
    Comments
    UNRELIABLE - SPEED USELESS
  • Reviewer
    Location
    Northern Ireland
    Reviewing
    Three Mobile
    Date
    Ratings
    • Customer Service
      3 stars
    • Speed
      1 star
    • Reliability
      3 stars
    Comments
    I have a deal with a speed of up to 3.6mbs, but through testing the speed from different speed test sites, I have an average of 0.5 mbs, with a low of 0.36mbs and a high (occasionally) of 0.8mbs. I am well aware that the speed will depend on how many subscribers are on line at one time, but would have thought that the ISP would have upgaded their service to cope with this, and fulfill their obligations of providing somewhere near the speeds promised.
  • Reviewer
    Location
    Ireland
    Reviewing
    Three Mobile
    Date
    Ratings
    • Customer Service
      3 stars
    • Speed
      1 star
    Comments
    im suppose to have 3.60 mbps but only have 0.13 mpps from 3 g mobile here in ireland pay as you go

The reviews published on this page are those of the individual authors who have warrantied that they abide by our review guidelines. Reviews are not the opinion of Broadband.co.uk.