Virgin Media Broadband Reviews

Sometimes the best way to get a feel for a broadband provider is to read what those who are already customers think of the service they're receiving. Below are all the reviews we've received for Virgin Media.

Recent Customer Ratings for Virgin Media

  • Satisfaction
    3 stars
  • Customer Service
    2.8 stars
  • Speed
    3.1 stars
  • Reliability
    2.9 stars

Based on 7410 customer ratings since 2020-05-14 (Show all time ratings)

Visit Virgin Media   Read our Virgin Media buyers guide

Ratings are left by users of our speed test as well as by reviewers. Recent star ratings summarise the last 12 months of ratings or the last 100 ratings placed, whichever is largest.

3,782 Customer Reviews over 95 pages

  • Reviewer
    Location
    Battersea
    Reviewing
    Virgin Media
    Date
    Ratings
    • Satisfaction
      1 star
    • Customer Service
      1 star
    • Speed
      1 star
    • Reliability
      1 star
    Comments
    Don't get virgin media. It is not only agonisingly slow when there is a connection at all, but the connection is highly unreliable. It is impossible to watch any online programme, and downloading anything is a nightmare because it takes so long. I know all broadband providers overstate their service in their advertisements, but Virgin media tells outright lies: "up to" speed claims imply that there would be a connection in the first place. Customer service are never able to solve problems so I no longer spend the long waiting times trying to get through to them. Without doubt the worst broadband provider I have had in 20 years of online experience (ie, even compared to old dial up services).
  • Reviewer
    Location
    battersea
    Reviewing
    Virgin Media
    Date
    Ratings
    • Satisfaction
      1 star
    • Customer Service
      3 stars
    • Speed
      1 star
    • Reliability
      1 star
    Comments
    A week after changing to Virgin from BT I'm giving Virgin a thumbs down due to slow service or no service.
    It's the fastest broadband service at winding you up. I v'e got 18 months of it! So proceed with caution.
  • Reviewer
    Location
    battersea
    Reviewing
    Virgin Media
    Date
    Ratings
    • Satisfaction
      1 star
    • Customer Service
      3 stars
    • Speed
      1 star
    • Reliability
      1 star
    Comments
    A week after changing to Virgin from BT I'm giving Virgin a thumbs down due to slow service or no service.
    It's the fastest broadband service at winding you up. I v'e got 18 months of it! So proceed with caution.
  • Reviewer
    Location
    Battersea
    Reviewing
    Virgin Media
    Date
    Ratings
    • Satisfaction
      1 star
    • Customer Service
      1 star
    • Speed
      1 star
    • Reliability
      1 star
    Comments
    Never had so many issues with an Internet provider, you would think it's the year 2000 and we lived in a village removed from civilisation.
    Never again!
  • Reviewer
    Location
    BD2 4ER
    Reviewing
    Virgin Media
    Date
    Ratings
    • Satisfaction
      1 star
    • Customer Service
      1 star
    • Speed
      1 star
    • Reliability
      1 star
    Comments
    A happy customer for over 10 years. All gone wrong since April.
    After many calls to their off-shore technical help, offering terrible 'fix' advice, I finally asked for the service termination team. Remarkably, they know what is wrong.
    Too many broadband subscribers in my area! A fix is planned for 7th September 2016 (3-months away!).
    Virgin have refunded all my broadband charges from April to July, but I'm still without broadband.
    Terrible service.
    What went wrong?
  • Reviewer
    Location
    Beckenham
    Reviewing
    Virgin Media
    Date
    Ratings
    • Satisfaction
      1 star
    • Customer Service
      1 star
    • Speed
      1 star
    • Reliability
      1 star
    Comments
    I have been with Virgin for over two years. Today is the day I ended the service with them, the service is terrible, the speed is ridiculously slow and the customer service is unhelpful.

    Also, they hold back information from people when there is a better deal on the market with them. For example, I was paying £45 for a year for 100m internet package, I called them up to ask if theres any other packages and they ended up letting me know that the prices have changed and that for 41£ i can get the 350M package, so it makes me wonder how long have they been charging me extra, i know its not that much but still, it would of been nice to be informed.
  • Reviewer
    Location
    Beckenham
    Reviewing
    Virgin Media
    Date
    Ratings
    • Satisfaction
      1 star
    • Customer Service
      1 star
    • Speed
      3 stars
    • Reliability
      3 stars
    Comments
    it's been 5th call to get in touch with human on customer service, Rude person attended kind of talking nasty behind. I want to cancel but it is becoming impossible to speak or make any contact with them.
    Bills were not same as per contract either.
    TV is not at all good unless you want to spend £100 plus monthly.
    Broadband was good most of the time for our usage And it wasnt super good to wow you.
    Last 12 months I had no land phone active to make or revive call And still paying,
    Overall terrible virgin experience to continue And cancelling is most difficult because you can't find anyone nor you can get call back.
  • Reviewer
    Location
    Beckenham
    Reviewing
    Virgin Media
    Date
    Ratings
    • Satisfaction
      1 star
    • Customer Service
      1 star
    • Speed
      3 stars
    • Reliability
      2 stars
    Comments
    Simply terrible treatment of a loyal customer! On moving house an engineer advised me to test the modem in its place (yes i did ask for it to be put there but was told it's working absolutely fine) for a while. If you are unhappy we will move it. Surprise when i ask for it to be moved i'm told i have to pay. That's waived when i point out engineers advice and advised trial period, but only when they read his notes. Relocation modem booked, engineer a no show. Call back a day later to be told pay 99 or we won't relocate the modem. No notes on my file apparently and no one cares that i took a day off work to wait for the engineer in the 1-6 time slot. (There was me thinking i'd get an apology and some compensation for the day!) If i had not called i'd be none the wiser. After that i spend 40 mins on the phone and told its deadlock you won't pay, we won't come! I wonder how long it will be before someone responds to me complaint, doubtless i'll be told what complaint? What notes? My contract is up in May sounds like the end of the road, if that advised contract date is correct that is!
  • Reviewer
    Location
    Beckenham
    Reviewing
    Virgin Media
    Date
    Ratings
    • Satisfaction
      1 star
    • Customer Service
      2 stars
    • Speed
      2 stars
    • Reliability
      1 star
    Comments
    Every few days the internet will go off due to this and that, that's the most frustrating thing that happens, so annoyed I decided to write a review, bye
  • Reviewer
    Location
    Beckenham
    Reviewing
    Virgin Media
    Date
    Ratings
    • Satisfaction
      1 star
    • Customer Service
      1 star
    Comments
    I have waited 9 weeks for service connection and keep being promised one thing then another, but no promise is ever fulfilled. Waited 6 weeks for virgin to pull a cable from the ground in order to connect my service but even though they have had 6 weeks to do this, the technician who finally looked at the cable today reported that the cable needed pulling.. I was told this 6 weeks ago but clearly this communications company need longer to communicate a simple message to themselves. I'm now left hanging again, without phone, tv or broadband. How much longer will they take to sort out such a simple issue?
  • Reviewer
    Location
    Beckenham, UK
    Reviewing
    Virgin Media
    Date
    Ratings
    • Satisfaction
      1 star
    • Customer Service
      1 star
    • Speed
      1 star
    • Reliability
      1 star
    Comments
    Virgin Media Broadband service in Beckenham UK is truly awful and I would highly recommond anyone considering buying a Broadband service from Virgin Media NOT to do it.

    Over the last 6 months my Broadband, advertised as 156 Mbps has barely had download speeds in excess of 1 Mbps. It is quite astounding that the neither UK government or pressure from customers appears to motivate Virgin to provide a decent broadband service.

    When I have eventually managed to contact a person in the inappropriately called Virgin customer service centre (which is also a mistruth as they do anything other than answer calls), they acknowledge that there is a fault in the Beckenham area, fob people off telling them that there is a congestion issue and that it will be dealt with in 2 weeks - which never comes.

    Truly awful service. Best avoided. I am sure if Richard Branson knew he would do something, but I reckon the current rubbish management team in Virgin are not telling him the truth about the crap level of Virgin service
  • Reviewer
    Location
    Bedford
    Reviewing
    Virgin Media
    Date
    Ratings
    • Satisfaction
      1 star
    • Customer Service
      1 star
    • Speed
      2 stars
    • Reliability
      1 star
    Comments
    Email constantly breaking down - almost impossible to get anywhere with the company itself. No personal contact worth talking about. Intend to switch as soon as I can.
  • Reviewer
    Location
    BEDFORD
    Reviewing
    Virgin Media
    Date
    Ratings
    • Satisfaction
      1 star
    • Customer Service
      2 stars
    • Speed
      1 star
    • Reliability
      1 star
    Comments
    Really bad.I wish I had read all the reviews before switching to virgin media. I Have just cancelled my contract as I was still in my cooling of timing.Would not recommend to anyone
  • Reviewer
    Location
    bedford
    Reviewing
    Virgin Media
    Date
    Ratings
    • Satisfaction
      3 stars
    • Customer Service
      1 star
    • Speed
      4 stars
    • Reliability
      3 stars
    Comments
    In my opinion, the wifi is good for one year and after the contract end everything went quite bad, the wifi keep coming and going but overall is worth it and I really recommend it. (Better than sky)
  • Reviewer
    Location
    Bedford
    Reviewing
    Virgin Media
    Date
    Ratings
    • Satisfaction
      1 star
    • Customer Service
      1 star
    • Speed
      2 stars
    • Reliability
      1 star
    Comments
    I am struck with the contract or else would have left by now. Was with another service provider for month than 6 years their 30 MPS speed was faster than Virgins 100. For last few days has no service no update when it will be back. Customer service reply is leave us by paying penalty we cannot do to get your service it's a technical issue, worst customer service I have encountered.
  • Reviewer
    Location
    BEDFORD
    Reviewing
    Virgin Media
    Date
    Ratings
    • Satisfaction
      1 star
    • Customer Service
      1 star
    • Speed
      1 star
    • Reliability
      1 star
    Comments
    cancelled my subscription within the cooling period as the connection was rubbish but yet the have sent me the bill when I was being told on the phone that my balance was 0,Now they are threatening to to pass on my details to a debt recovery agency.Beware of this company!!!
  • Reviewer
    Location
    Bedford
    Reviewing
    Virgin Media
    Date
    Comments
    BE careful what you agree with virgin. I'm elderly and moving to sheltered housing so cancelling my telephone line and broadband. VIRGIN are charging me £64.20 disconnection charge,after I have paying them from when they first commenced trading. SO DISAPPOINTED ITS NOT THE COMPANY IT ONCE WAS.
  • Reviewer
    Location
    Bedford
    Reviewing
    Virgin Media
    Date
    Ratings
    • Satisfaction
      1 star
    • Customer Service
      2 stars
    • Speed
      1 star
    • Reliability
      1 star
    Comments
    Virginmedia broadband is poor in the evening.
    I'm lucky if I get 2.0 Mbps which means the the video you're watching constantly replays or doesn't play at all.
    Virginmedia doesn't tell you the truth. They must reduce their broadband in the evening.
  • Reviewer
    Location
    Bedford
    Reviewing
    Virgin Media
    Date
    Ratings
    • Satisfaction
      2 stars
    • Customer Service
      1 star
    • Speed
      5 stars
    • Reliability
      4 stars
    Comments
    Cusomer service it's useless. Drives you mad. You just want to cancel everything and never have to deal with the company again.
  • Reviewer
    Location
    Bedfordshire
    Reviewing
    Virgin Media
    Date
    Ratings
    • Satisfaction
      2 stars
    • Customer Service
      2 stars
    • Speed
      5 stars
    • Reliability
      1 star
    Comments
    Well i was with virgin for over 4years and never really recieved good wifi it was quick but wasnt stable it droped all the time but trying to tell this to the tech team was a waste of time as all they will look at is signals being sent to the box which the box did get so no fault was shown and i was left paying for 200mb speed even if my connection wasn't sturdy (xbox online play would forever keep loseing connection hasn't hppened with sky at all ) another issue i had was my bill would rise every month so i asked them what the could do and they said lower my broadband speed and i could save 25£ so i dicided to leave a go with sky then they pulled there finger out sent a engineer round that week to replace my modem and offered me my virgin package allmost 50£ cheaper but the deal i got from sky was un beatable virgin was £1.40 off the best price but sky gave me sky cinima 12months and a free 32inch tele now im with sky i see how bad my virgin service was as my issue's are no more
  • Reviewer
    Location
    Bedfordshire
    Reviewing
    Virgin Media
    Date
    Ratings
    • Satisfaction
      1 star
    • Customer Service
      1 star
    • Speed
      4 stars
    • Reliability
      1 star
    Comments
    For the last 7 months the connection has been shocking. I have tolerated it for as long as I can.

    The connection disconnects around 10 times a day, completely disrupting what I am doing constantly. I would strongly advice people avoid this service if possible. The connect speed is good, when it works!
  • Reviewer
    Location
    Bedfordshire
    Reviewing
    Virgin Media
    Date
    Ratings
    • Satisfaction
      1 star
    • Customer Service
      1 star
    • Speed
      1 star
    • Reliability
      1 star
    Comments
    Disgusting customer service, so expensive and receive no internet most of the time, virgin blamed it on our neighbours!
  • Reviewer
    Location
    Bedfordshire
    Reviewing
    Virgin Media
    Date
    Ratings
    • Satisfaction
      1 star
    • Customer Service
      1 star
    • Speed
      1 star
    • Reliability
      1 star
    Comments
    I have been with Virgin media for three months and had nothing but issue. My phone has been blocked three times in one month despite me calling in every time to remove the block. I get told it is for my own protecting because my phone bills are high. Three times I have confirmed that the usage is verified and I can pay the bills and have been doing so yet they still bar it?

    Despite me not being able to use my phone I am informed that I have to pay £250 to get out of my contract?

    The service is terrible, the automated system is terrible and the customer services representatives when you finally get through are rude! I have never had these issues with Sky or BT, I have requested for my account to be canceled, I will not be recommending them and will make it known just how bad the service really is.

    Oh and my phone is still blocked, lets hope there is no emergencies!
  • Reviewer
    Location
    bedfordshire
    Reviewing
    Virgin Media
    Date
    Ratings
    • Satisfaction
      4 stars
    • Customer Service
      1 star
    • Speed
      4 stars
    • Reliability
      4 stars
    Comments
    All good apart from farming out of telephone calls for customer service.I needed an interpreter for help,ridiculous a company as big as this is providing a bad communications port between customer and help.
  • Reviewer
    Location
    Bedfordshire
    Reviewing
    Virgin Media
    Date
    Ratings
    • Satisfaction
      1 star
    • Customer Service
      1 star
    • Speed
      4 stars
    • Reliability
      1 star
    Comments
    Reliability is absolutely shocking... the broadband is off at least as much it is on. Customer Service make the right noises but the problems aren't solved.

    Have cancelled the contract a week after it started - what a waste of time.
  • Reviewer
    Location
    Bedworth
    Reviewing
    Virgin Media
    Date
    Ratings
    • Satisfaction
      5 stars
    • Customer Service
      5 stars
    • Speed
      5 stars
    • Reliability
      5 stars
    Comments
    Have constantly high download speeds with this provider and very little outage time. Customer services are excellent.
  • Reviewer
    Location
    Beechdale, Nottingham
    Reviewing
    Virgin Media
    Date
    Ratings
    • Satisfaction
      1 star
    • Customer Service
      4 stars
    • Speed
      1 star
    • Reliability
      1 star
    Comments
    been having problems with my broadband speed for almost 2 months everytime i ring virgin media they say it will be sorted by next week but it never is i'm paying for 300mbps and only gettin 21.7mbps (tested this afternoon at 2.40pm)
  • Reviewer
    Location
    Beeston
    Reviewing
    Virgin Media
    Date
    Ratings
    • Satisfaction
      2 stars
    • Customer Service
      1 star
    • Speed
      3 stars
    • Reliability
      1 star
    Comments
    When the broadband works it is great, but it is intermittent.
    The customer service is nothing short of awful. They are practically impossible to get in contact with.
    You leave a complaint message and they say they'll acknowledge receipt in 48 hours. How does this help when my internet isn't working?
    No refunds or acknowledgement of poor service, terrible.
  • Reviewer
    Location
    Beeston
    Reviewing
    Virgin Media
    Date
    Ratings
    • Satisfaction
      1 star
    • Customer Service
      1 star
    • Speed
      1 star
    • Reliability
      1 star
    Comments
    Absolutely terrible service, internet is so slow and have rang up multiple times about slow internet and have never left the conversation with a result. Customer service isn’t great, on the multiple times of having to ring up, virgin are always wanting more money for a better service, however I feel that the service I am getting now is no where near as good as it should be for the money I am paying every month. Not very impressed at all. Have been with virgin for years now and the service is going down hill.
  • Reviewer
    Location
    Belfast
    Reviewing
    Virgin Media
    Date
    Ratings
    • Satisfaction
      1 star
    • Customer Service
      1 star
    • Speed
      1 star
    • Reliability
      1 star
    Comments
    Customer service is terrible, they have never fixed a problem I have had, the speed is good but only lasts like an hour when I decide to download something, service is terrible getting high pings in games, throttled by 75% when trying to stream. Do not use virgin media as your ISP.
  • Reviewer
    Location
    Belfast
    Reviewing
    Virgin Media
    Date
    Ratings
    • Satisfaction
      1 star
    • Customer Service
      1 star
    • Speed
      2 stars
    • Reliability
      1 star
    Comments
    I was given a free upgrade to the 70Mbps service with much fanfare and the company told me that the new speeds were possible because of their much lauded DOCSIS cabling.
    Well, ever since the 'upgrade' (two weeks ago) I have had very intermittent service and the 'Service Status' page of Virgin reveals that Virgin are aware of the problem and are constantly sending engineers to fix it.
    Its over a wide area because several of my friends nearby who are also Virgin Media customers are suffering the same poor service.
    Virgin are never late to ask for their money though...funny that.

    bye bye Virgin Media
  • Reviewer
    Location
    Belfast
    Reviewing
    Virgin Media
    Date
    Ratings
    • Satisfaction
      4 stars
    • Customer Service
      2 stars
    • Speed
      4 stars
    • Reliability
      4 stars
    Comments
    Over view
    1, check what they charge for.
    2, Keep a record of your contract start and end date to avoid a shock.
    3, they aren’t perfect, no one is.
    4, Value for money ???
    Read more for deatil of my own experience..
    Overall Virgin media offers a very good broadband service, but were it fails is it’s customer services it simply isn’t good enough, i.e. moving home with them is made more difficult than it should be, there are considerable extra charges which came as a surprise despite me making it very easy for them, bascially i didn’t need an engineer it was pretty straight forward to install the service. i gave there customer service two stars due to there willingness to solve the problem that they created otherwise it would be a 1. I remain with virgin due to poor service/value/quality from other services in my area.
  • Reviewer
    Location
    Belfast
    Reviewing
    Virgin Media
    Date
    Ratings
    • Satisfaction
      1 star
    • Customer Service
      1 star
    • Speed
      1 star
    • Reliability
      1 star
    Comments
    Had signed up to get broadband and telephone line in from virgin 3 weeks ago. No broadband equipment was sent out to be installed. Today was meant to be the install date so phoned to ask about this and they said there must have been a mistake! Not only has it took 3 weeks so far but now I will be left without Internet and phone line for a while. Also I have a disabled child living with me who depends on Internet on a daily basis! The customer service also was pathetic! Did not want to help at all and always passed the blame to someone else! Although they won't make the mistake of taking payment out of my bank account! If your thinking of getting virgin think again! Never had this problem with sky!
  • Reviewer
    Location
    Belfast
    Reviewing
    Virgin Media
    Date
    Ratings
    • Satisfaction
      1 star
    • Customer Service
      1 star
    • Speed
      3 stars
    • Reliability
      3 stars
    Comments
    I cant understand how a business can be allowed to function for so long with the system they have in place.

    Twice they have doubled up on my bill. The first time I had to pay for two bill double up error before their staff could transfer me through to customer care to have my connections switched back on. I got no apology and I wasnt credited the money back into my account. Instead they said my next bill would now only be due in two months time. They also tried to sound like they had done me a favour!

    Second time... I said I was canceling my account and going with a different provider. They had offered that if I take a virgin mobile sim I could keep the same package and reduce my total by £50 a month. GREAT. Except that they still charged me £144 for my package and then when I wouldn't pay for a sim extra £22 they sent the £22 bill to a debt collector after just 30 days.

    This is where they despite being paid £144 a month for the rest of my services decided they wanted two Bill's in advance again. Are you confused yet? Because I was.

    This is so I have to keep using their services for another two months and perhaps in the hope that I will calm down.

    Really feel they should be investigated. Their staff apparently cannot switch accounts on or transfer calls to customer care unless the amount on the screen is paid. Whether that amount is wrong or not.

    Worst provider... I dont care how fast your broadband service is or if you can get me all the champions league matches ... for what you're charging I can get club season tickets flights and accommodation and there's noway it costs you anywhere near that ammount to run these services.

    This doubling up on billing is a joke. Do you give your staff their wages in advance? I doubt it.

    Enough said.. I'm no longer paying Virgin media for the privilege of recieving this pain in the backside every other month.

    No longer under contract.
  • Reviewer
    Location
    Belfast
    Reviewing
    Virgin Media
    Date
    Ratings
    • Satisfaction
      3 stars
    • Customer Service
      3 stars
    • Speed
      3 stars
    • Reliability
      3 stars
    Comments
    It's brilliant when it works but right now I'm using giffgaff internet to ask why my virgin simply isn't working at all even when the modem isn't flashing any suggestions of difficulties.
  • Reviewer
    Location
    Belfast
    Reviewing
    Virgin Media
    Date
    Ratings
    • Satisfaction
      1 star
    • Customer Service
      1 star
    • Speed
      1 star
    • Reliability
      1 star
    Comments
    speed of this is so bad that when u using more than 3 devices the inthernet will be slow and you will not be able to do anything. evry 2-4 days have to restart the router because it wont work at all. when u contact them and tell about it they will want the extra money for the new router and even when u get the new router it still happends
  • Reviewer
    Location
    Belfast
    Reviewing
    Virgin Media
    Date
    Ratings
    • Satisfaction
      1 star
    • Customer Service
      1 star
    • Speed
      1 star
    • Reliability
      1 star
    Comments
    Awful company I moved they couldn't provide me with the service I had to pay disconnection fee customer reps are idiots I will never deal with these people again
  • Reviewer
    Location
    Belfast
    Reviewing
    Virgin Media
    Date
    Ratings
    • Satisfaction
      1 star
    • Customer Service
      1 star
    • Speed
      3 stars
    • Reliability
      3 stars
    Comments
    I was charged an early cancellation fee of £140 because I'm moving to a place Virgin Media does not service. I would've been willing to transfer my broadband to the new location but it appears it's my fault that I moved to a place they don't' supply. As my only consolation, I was told that I signed a contract and could've looked for a place that Virgin Media supplies before I moved. Really quite horrible for something out of my control. Also wildly more expensive than most other internet providers for unreliable broadband. I wouldn't use them again.
  • Reviewer
    Location
    Belfast
    Reviewing
    Virgin Media
    Date
    Ratings
    • Satisfaction
      1 star
    • Customer Service
      1 star
    • Speed
      2 stars
    • Reliability
      2 stars
    Comments
    When it works it works well, I get great upload and download speeds, when it fails they tell me it'll take days for the engineers to fix a problem.
    Now anyone with any knowledge of the internet knows that unless the problem is with the relay box right around the corner from you then they can disable the server and make a route around it; after all they're supposed to have the best broadband infrastructure in the UK so routing around one server hub would cause a small, almost unnoticeable drop in my total internet speed as well as everyone elses, it's made me wonder why they don't do this instead of putting me on their old wires and giving me an internet speed that is 30x slower than the download speed on my mobile phone (making me wish it had an unlimited data plan or you could pay X amount of money a day for unlimited data as I could just use it then as my internet while these sluggish engineers (who I was promised; probably falsely are there currently working on it)
    I've seen one of the biggest servers for an MMO (eve's tranquility server, based in London, capable of holding upwards of 100k people on it) go down before repeatedly and the absolute max time it's ever been down for was one day; for which all players were reimbursed. If it does go down, four hours are usually the max one would have to wait for the engineers to have it running again. Oh yeah and since it's a multi node server (essentially it's own little big internet) they route around small problems while they are being fixed with people rarely noticing.
    So if they can do it so easily why can't virgin engineers do the same.
    Simple; the engineers are either not there (the person on the phone is lying; I'll call back to confirm after posting this), they are completely incompetent that they cannot locate the problem or they are working with equipment that is either above their ability or they were never trained to fix, hence being told that it will be fixed in 72h from our first call despite suffering problems for a week.
    You'd expect them to notice a small problem and fix it but they need to be told about it.
    Absolutely useless.
    Sorry if some of this is incomprehensible, I've been doing three things at once not including the review.

    Virgin media, it's about time you got on the ball and fixed these problems, rather than leaving us to sit and wait for days around the Christmas period.
  • Reviewer
    Location
    Belfast
    Reviewing
    Virgin Media
    Date
    Ratings
    • Satisfaction
      2 stars
    • Customer Service
      3 stars
    • Speed
      5 stars
    • Reliability
      2 stars
    Comments
    Really unreliable service, aggressive throttling during peak times makes Netflix/NowTV/on demand/iTunes practically useless. So flakey.

The reviews published on this page are those of the individual authors who have warrantied that they abide by our review guidelines. Reviews are not the opinion of Broadband.co.uk.