Sky Broadband Reviews

Sometimes the best way to get a feel for a broadband provider is to read what those who are already customers think of the service they're receiving. Below are all the reviews we've received for Sky.

Recent Customer Ratings for Sky

  • Satisfaction
    3 stars
  • Customer Service
    3.2 stars
  • Speed
    2.6 stars
  • Reliability
    2.8 stars

Based on 9436 customer ratings since 2019-10-01 (Show all time ratings)

Visit Sky   Read our Sky buyers guide

Ratings are left by users of our speed test as well as by reviewers. Recent star ratings summarise the last 12 months of ratings or the last 100 ratings placed, whichever is largest.

1817 Customer Reviews for Sky

Reviewer Location Reviewing Date Ratings
Don't do a mistake like me by joining the sky. It is the worst broadband and they want to trick us. How?
When you are new to the sky and when you have time to cancel the wifi of sky they give you good and fast wifi but when you passed (31 days) the time to cancel the wifi and now you can't change to other companies or you have to pay monthly even if you are not using the wifi, then start to slow down your wifi. they make too much slow even you can,t use facebook or load a image. So don't be a next victim and use your mind.
  • Satisfaction
    1 star
  • Customer Service
    1 star
  • Speed
    1 star
  • Reliability
    1 star
uk Sky  
Worlds worst WiFi I could literally get a can of baked beans and create a better broadband I will constantly lag and it can barely look YouTube videos do not get this trust me it’s trash
  • Reliability
    2 stars
Sky  
Cheapest at the time of purchase, but you get what you pay for. Slowest WiFi I’ve ever had. Most unreliable WiFi. Constantly loosing connection. Avoid at all costs.
  • Satisfaction
    1 star
  • Customer Service
    3 stars
  • Speed
    1 star
  • Reliability
    1 star
Chester Sky  
When you have it, the speed is ok, but it frequently goes off. Very unreliable! Customer Service have been no help at all, leaving! Don't recommend Sky broadband at all.
  • Satisfaction
    2 stars
  • Customer Service
    1 star
  • Speed
    3 stars
  • Reliability
    1 star
Sussex Sky  
I know that there's a virus about but since last Thursday my broadband comes on for two minutes off and on all day and the same today they say sending engineer out to see
  • Satisfaction
    2 stars
  • Speed
    2 stars
  • Reliability
    2 stars
pontyates Sky  
utter useless they can not find a fault and say there isn't a fault on the line they told me to record the fault times and I lost connection to the internet 14 time in one week but there isn't a fault ! what a con !!!!!
pay for a service and don't get the service or care from sky at all
  • Satisfaction
    1 star
  • Customer Service
    1 star
  • Speed
    1 star
  • Reliability
    1 star
york Sky  
wifi is the worst thing ive seen, ddownlaods are max 2-3mb/s it disconnects most days several times and if you are planning on playing games good luck, constamt ping spikes,the laggiest things ever and they deny its them
  • Satisfaction
    2 stars
  • Customer Service
    1 star
  • Speed
    1 star
  • Reliability
    1 star
axminster Sky  
Internet is absloutey appalling paying so much a month for a service that certainly not getting. Can't wait for the contract to be over to go another Internet service provider because sky are the worst.
  • Satisfaction
    1 star
  • Customer Service
    2 stars
  • Speed
    1 star
  • Reliability
    1 star
North East Sky  
Constant line drops, you'd be lucky to make it through streaming a single episode without a disconnect, 3-4mins no internet, then back on. Dozens of times a day. The complaints have been made, their pathetic solutions attempted, but ultimately they just deny it's their problem. Terrible reliability. Avoid using sky for your broadband.
  • Satisfaction
    1 star
  • Customer Service
    1 star
  • Speed
    2 stars
  • Reliability
    1 star
Livingston Sky  
Its been years! I cant believe that they can actually get away with the price for POOR POOR quality. They could so easily Sort this depressing ecsuse of an internet connection, but there all to busy getting rich off people who THINK their getting a good deal. I personally use the internet about 14 hours to 16 hours a day. An I can HONESTLY say I can only use it for about 6 hours in the morning into about 2 oclock. I can list so many more reasons just please fix this joke
  • Satisfaction
    1 star
  • Customer Service
    1 star
  • Speed
    3 stars
  • Reliability
    1 star
Liverpool Sky  

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The reviews published on this page are those of the individual authors who have warrantied that they abide by our review guidelines. Reviews are not the opinion of Broadband.co.uk.

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