Post Office Broadband Reviews

Sometimes the best way to get a feel for a broadband provider is to read what those who are already customers think of the service they're receiving. Below are all the reviews we've received for Post Office.

Recent Customer Ratings for Post Office

  • Satisfaction
    2.3 stars
  • Customer Service
    2.6 stars
  • Speed
    2.1 stars
  • Reliability
    2.1 stars

Based on 1068 customer ratings since 2019-09-30 (Show all time ratings)

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Ratings are left by users of our speed test as well as by reviewers. Recent star ratings summarise the last 12 months of ratings or the last 100 ratings placed, whichever is largest.

1218 Customer Reviews for Post Office

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Reviewer Location Reviewing Date Ratings
Please please please please please please please please please please aviod, useless service provider, useless WiFi, useless modem, useless internet, useless customer service, useless technical support. I don't have internet for a month now, they can't even solve the issue. Not trust worthy, customer service is a bunch of liers and rude gangsters.
Stay away
  • Satisfaction
    1 star
  • Customer Service
    1 star
  • Speed
    1 star
  • Reliability
    1 star
Kingswood Post Office  
Omy mother pays her bill every month with the post office of voice recording services. My mother is diabled and can not pay it any other way. I live with my mum over her diability which is bad. She had paid her bill 3 weeks ago as she does every month and its on her bank statement i pay for her vi her phone so i no this. And today we had a letter saying she is in debt with this by£105 which i no she is not as i rang the voice service to pay a £158 bill 3 weeks ago and always make sure its paid evety month. I make sure of that and it came up on her bank statement too. And always paid on time. Noy happy with this as now being threatnening to cut of our wifi and phone if we dont contact them asap.
  • Satisfaction
    1 star
Mandfield warsop Post Office  
Absolutely abysmal. Post Office Broadband are actually directly dishonest with you. They tell you there are no limitations. Yet when i tried to use Morpheus and other streaming services - they would not allow me to use it. Um - thatis MY chouce to make. NOT THEIRS!
Secondly, when using my Firestick (i only have this and two mobile phones) and stream my favourite shows/films there - PO Broadband deliberately strangle your wifi, repeatedly interrupting your viewing, slowing it right down and causing problems with buffering, ie: no buffering at all, even if you leave it for 5 minutes.
They are sneaky, dishonest and underhanded. The internet speed also mysteriously slows right down, if you are late paying your bill.
No company should have the power to do this. This infringes on consumers' personal greedom of choice and it's disgusting.
But many companies do do this, lying to consumers that they have no control, which is utter horsefeathers.
I am in the process of reporting this to Ofcom and to Watchdog. Others should do the same.
Post Office is as bad as EE!
  • Satisfaction
    1 star
  • Customer Service
    1 star
  • Speed
    1 star
  • Reliability
    1 star
Pl253ph Post Office  
Worst broadband we have ever had. Customer service is terrible. No interest in trying to address issues. Does not achieve anywhere close to average speed we signed up to. They get around it by claiming the speed will be achieved if you attach device you are using to router with an ethernet cable. Totally impractical with young children. It is so bad we just rely on mobile data. Avoid post office internet at all costs!!!! TERRIBLE!
  • Satisfaction
    1 star
  • Customer Service
    1 star
  • Speed
    1 star
  • Reliability
    1 star
Banbridge Post Office  
Best broadband provider and service ever! Stay well clear! It is unreliable, inconsistent and slow. On the website they specified a 4-8/Mbps download speed for our package: it hardly ever even reaches the 4/Mbps level! Sometimes, for many consecutive days it stays well under 3/Mbps. The worst part is that the connection keeps dropping out EVERY SINGLE DAY, at least 3 times a day! When I contacted them about these issues, it took them a week to respond and even then it was an automated email, saying that I should try to restart my router and sit closer to it! Like I have not tried that before a thousand times...Both their broadband and customer service is absolutely horrible, I can't wait for my contract to end and switch to another provider! Under no circumstances give your money to this company, please!
  • Satisfaction
    1 star
  • Customer Service
    1 star
  • Speed
    1 star
  • Reliability
    1 star
Salford Post Office  
WORST WIFI EVER. Never works. Can not stream a single episode without consistent buffering. It drops out atleast 5 times a day. Never works in the evening. Often not even enough to send an email. We have rung post office countless times and they always just say it seems to be working fine to them and there is nothing they can do. Counting down till we can change provider. Avoid this wifi. Absolutely terrible.
  • Satisfaction
    1 star
  • Customer Service
    1 star
  • Speed
    1 star
  • Reliability
    1 star
Post Office  
If I could give this broadband no stars I would. Definitely the worst WiFi ever. Unreliable is definitely the only way to describe it. We have had problems for months. And when we try to get it sorted the customer service team tell us sorry but that's about it. We loose WiFi every night between 8-10 and are told that that's because it's a peak time, but that shouldn't matter, oh and they are also bumping the price up to 37.99 which is a joke, we got this service because it was a bit cheaper and meant to be reliable but it is a joke of a service. If you connect too many devices (more than two) the whole thing shuts down. Do not use this service you will be ripped off
  • Satisfaction
    1 star
  • Customer Service
    1 star
  • Speed
    1 star
  • Reliability
    1 star
London Post Office  
Please avoid, total useless company, customer service are shocking and rude. They will disconnect the phone while you talking. I had my post office broadband modem just for decoration.
  • Satisfaction
    1 star
  • Customer Service
    1 star
  • Speed
    1 star
  • Reliability
    1 star
Tadworth Post Office  
Not fit for purpose. For months I have complained of a speed close to 50kB. Totally unusable. The answer from them is, we can't find a problem. It is obvious to me that the line is being throttled, and they don't know the difference between bit or Byte.. Retired network engineer.
Aylesbury Post Office  
Worst broadband ever. Disconnects randomly at least 5 times a day. Been a nightmare whilst trying to work from home. Complained to customer service who claimed there was no fault. Bizarrely then started to improve and only disconnecting 2-3 x day, before we informed them that we were not renewing when the contract was up, for it to be worse than ever. Been a nightmare for a year. Absolutely avoid avoid avoid avoid avoid!
  • Satisfaction
    1 star
  • Customer Service
    1 star
  • Speed
    1 star
  • Reliability
    1 star
Chesterfield Post Office  
This broadband must the most ******** broadband in the whole world. Don’t waste your time even thinking of getting PO broadband. I rather use my phone data than use the PO internet. It is a waste of money and time.
  • Satisfaction
    1 star
  • Customer Service
    1 star
  • Speed
    1 star
  • Reliability
    1 star
Tottenham Court Road Post Office  
Absolutly the worst broadband service i have ever come accross. Internet never works. Cannot wait till this contract is over. Aviod this company there useless
  • Satisfaction
    1 star
  • Customer Service
    1 star
  • Speed
    1 star
  • Reliability
    1 star
Nottingham Post Office  
Biggest load of rubbish l have ever paid for.goes off at least 10 times a day.post office are taking money under false pretenses for this service.had to buy a pay as you go Wi-Fi dongle.to get a decent service.which is excellent by the way.so now paying twice.can't wait to get rid of this post office crap.
  • Satisfaction
    1 star
  • Customer Service
    1 star
  • Speed
    1 star
  • Reliability
    1 star
Newcastle Post Office  
Dreadful speed. measured over several weeks and only got 3.5 mbs instead of promised 11mbs. Drops out quite often. Customer Services open a ticket when you report it but do nothing and do not reply. Absolutely dreadful. Avoid at all costs.
  • Satisfaction
    2 stars
  • Customer Service
    1 star
  • Speed
    1 star
  • Reliability
    3 stars
Melbourn Post Office  
I am totally disappointed with this service at the time I terminated my contract, I sent the email requesting to terminate on the contract end date and received an automated response. I then went on with another service provider. Received email asking to pay £29 two weeks later and customer services said they didn’t receive the email. Therefore have to bill me till mid September. I then asked to speak to a manager and was told to send the original email again and they will produce the final bill backdating from the when I gave the notice. So the final bill would be for few days charges.Two weeks later I’m being chased again asking to pay £29 outstanding bill, once again spent my Saturday dealing with the customer service and sorted the final bill for £3 and even paid it off, I specifically told that I don’t want to receive any more phone calls and couple of hours later again I’m receiving a call asking me to pay £29. I again wasted my time trying to call and told to ignore the call, really nasty experience and I will never use this service again or recommend it to anyone.
  • Satisfaction
    1 star
London Post Office  
I am totally disappointed with this service at the time I terminated my contract, I sent the email requesting to terminate on the contract end date and received an automated response. I then went on with another service provider. Received email asking to pay £29 two weeks later and customer services said they didn’t receive the email. Therefore have to bill me till mid September. I then asked to speak to a manager and was told to send the original email again and they will produce the final bill backdating from the when I gave the notice. So the final bill would be for few days charges.Two weeks later I’m being chased again asking to pay £29 outstanding bill, once again spent my Saturday dealing with the customer service and sorted the final bill for £3 and even paid it off, I specifically told that I don’t want to receive any more phone calls and couple of hours later again I’m receiving a call asking me to pay £29. I again wasted my time trying to call and told to ignore the call, really nasty experience and I will never use this service again or recommend it to anyone.
London Post Office  
I've used broadband for last 12 months excellent value for money going for 2nd year no issues
  • Satisfaction
    5 stars
  • Customer Service
    5 stars
  • Speed
    4 stars
  • Reliability
    5 stars
York Post Office  
I don't even know where to start. We previously had to upgrade as the original deal we were on was absolutely useless and so slow. We then moved house and organised to have our internet transferred over. Supposed to be an easy switch. The day it was supposed to come on and it never did. We had no internet (whilst we're all WFH) for almost two weeks. During that time, they would tell us an engineer was coming on x day, we would wait all day for them and they would never show. We would call and they would just say oh sorry, it was never guaranteed, he's coming tomorrow. That happened three times. They sent a guy who came for 5 mins and said he couldn't do anything and we would need someone else. Eventually a lovely engineer came, said that clearly the guy sent before hadn't tried even the most basic tests. He was brilliant and was the one amazing part of this. Got our internet back up and running. Then, as well as not offering a refund for the time without internet, we have now been charged for £12 worth of phonecalls despite not having a home phone (which the engineer could confirm). We told them it must have been the engineer who was testing the line and they said 'yes, we can see on our system that the calls were to our engineering department'. However, they will not remove the charges and they have told us that we need to BUY a phone to check. SO RIDICULOUS!
  • Satisfaction
    1 star
  • Customer Service
    1 star
  • Speed
    4 stars
  • Reliability
    3 stars
London Post Office  
I lose connection daily, at least half a dozen times a day, I have had 2 live chats which were no help at all as both times they did a check' on the line and both times claimed no problems with line, I have done everything they suggested,still the disruptions continued, I sent them an email to complain,I received an automated please allow 5 working days, this was 2 months ago, no email, letter or phone call, terrible service and no customer support
  • Satisfaction
    1 star
  • Customer Service
    1 star
  • Speed
    1 star
  • Reliability
    1 star
Post Office  
I’m not one to ever leave reviews neither good or bad ever as I just simply do not find the time but post office have left me with a lot of time to right this one and they do deserve it.

So I live in a student house share with my friend and the agency told us to order which Wi-Fi we want (didn’t really want Post Office anyway was just the only one with a 12 month contract). We ordered this in the middle of July OVER THE PHONE as we were told it would be approved much faster this way and that we would have it a few days earlier than we would if we did the application online. However, this hasn’t been the case. On the phone we were told that we would receive our box around July 28th-30th which we did and that the to live date would be August 5th. We were on holiday from August 1st-8th and we came back to Wi-Fi but it wasn’t the one we ordered (fibre) they gave us the standard. We received an email from them saying that the engineer couldn’t hook up the fibre broadband and that they’ve compensated us in the meantime with the basic standard which we thought was okay but they didn’t give us a reschedule date.

Only 6 days after being back on Friday the 14th the basic standard Wi-Fi stopped working so we rang up to ask what was wrong and it turns out they sent an engineer out to sort the fibre broadband out for us but instead again couldn’t and also disconnected the basic standard by mistake, we immediately asked when could somebody come and fix this as we have student needing to do work and others working from home during the global pandemic but they wouldn’t give an answer they said they would call on the 19th with an update. This was our “compensation” from them and they took it away from us and still to this day haven’t sent someone back just to reconnect one line. On the 19th they called and said they had no update so I argued with them on the phone as by this point a member of the household had lost their job due to not being able to provide their work to their boss. They rang us again later that day only then to say they can book an engineer out for 26th-28th and asked if we would prefer morning or afternoon slots and we said afternoon.

Yesterday the 20th they left us a voicemail to say they will be coming tomorrow Friday 21st (today) between 8am and 1pm which IS THE MORNING SLOT so at last minute some of us have moved our schedules around to ensure we are in as they need access to the property BUT THEY NEVER SHOWED UP! The account holder has rang up to ask what is going on and a member of the household has been sat on the sofa from 8am-1pm staring at the walls due to not being able to at least watch Netflix (we have no signal in the house so can’t even watch live TV either or go on our phones which Post Office know this) and wasted their time and rescheduled a job interview due to loosing previous job as not being able to provide work for their boss! It’s outrageous. The man on the phone has come back to say they need to reschedule for Monday yet it was them that rescheduled only late last night and haven’t even had the decency to let us know that he won’t be coming today.

Worst part of it all is that we have letters and emails saying the go live date is the 5th of August and it will also be recorded from the voice call and they are trying to lie and say that it intact isn’t until almost 2 weeks after!

Every time we have called it’s been very poor customer service, sometimes they don’t say anything probably because they know they are in the wrong and don’t know what to say.

I understand it’s a global pandemic but the way they have dealt with the situation has been extremely poor, if they dealt with it better I would have understood. They’re excuse was that we are not priority which is damn right rude to say to their PAYING customers.

Never again will I go with Postoffice nor do I recommend them to anyone especially if you are in Birmingham.
  • Satisfaction
    1 star
  • Customer Service
    1 star
  • Speed
    1 star
  • Reliability
    1 star
Birmingham Post Office  
Absolutely useless, kept delaying the go live date with no explanation! We canceled because they were so unhelpful and such a disappointment!
  • Satisfaction
    1 star
  • Customer Service
    1 star
  • Speed
    1 star
  • Reliability
    1 star
Locks heath Post Office  
Post office broadband is a nightmare. Never ever again sign with them. The speed is even slowly like snail. Interrupting all the time, phone them to sort it out , they always said will send engineer out to help, but promise never come true, never ever got someone to fix it ,we waited at home for two days within appointment time, but it really disappointed. They have never ever come without give us any notice.
Newcastle Post Office  
Dont be fooled, they might be the cheapest option around but that is simply because they provide no service whatsoever. I got grossly misinformed regarding my router go live date (on 3 occasions!!)and therefore missed a few days of work because of them! Not only that but apparently I am entitled to no compensation as in their eyes "it is not their fault if some of their employees read out the go live date wrong". On top of that my router had been sent to the wrong address at the start.
Please avoid, or you'll have yourself stuck in a 12 month contract with those idiots.
  • Satisfaction
    1 star
  • Customer Service
    1 star
  • Speed
    2 stars
  • Reliability
    1 star
London Post Office  
DO NOT SIGN UP WITH THEM. We upgraded to their pro-broadband service on the 4th August, as our service was pretty poor on the standard and we were told that we could achieve 75mbps on their pro service. With now working from home we needed a good service. since then we get max 38mbps on a GOOD DAY and usually at unsociable hours as no one else is using it at that point. We have two computers running, an house alarm and 2 mobile phones running on it. We are supposed to get 75mbps, but becuase when the post office 'tries' the line it registers 75mbps they will not let us cancel and say we have to be WIRED to achieve good speeds. We are both working from home and so cannot be wired as our phone lin e is nowehere near anywhere we can work. Apparently we had time to change our minds before it went live on the 4th....but how did we know it would be utterly rubbish if we had no time to try it!! DO NOT SIGN UP WITH THEM
  • Satisfaction
    1 star
  • Customer Service
    1 star
  • Speed
    1 star
  • Reliability
    1 star
Northampton Post Office  
Okay I cannot give a broadband reliability as it is so damned slow. 0.26 down and 0.19 up. I called on behalf of my 86 yeard old Father who was supposed to get 2-4 mbps down and no guarantee for up apparently needless to say I phoned they checked the line said all is fine they suggest I make 5 speedtest in a 24 hour period. On their advised site I said after testing what is ther speed on that line. OMG after saying its fine 0.26 down 0.19 up. Well I was fuming acceptable..?
My Father has had this for 6 years paid 19.00 a month and the PO now offer 11mbits for 17.00 including landline in total he pays 29.00 a month for phone and internet. This is shameful and diabolical
total rip off please do not use this service there are many better braodbands on offer
  • Satisfaction
    1 star
  • Customer Service
    1 star
  • Speed
    1 star
Ashford Post Office  
I switch provider each year, broadband comes from the same place yet this one has been my worst. poor speeds, poor connection rate.
  • Satisfaction
    2 stars
  • Customer Service
    2 stars
  • Speed
    1 star
  • Reliability
    1 star
yorkshire Post Office  
Please,if possible try some other broadband companies ,tired of this,No internet service for a month...
  • Satisfaction
    1 star
  • Customer Service
    1 star
  • Speed
    1 star
  • Reliability
    1 star
Slough Post Office  
This broadband is an absolute robbery!! They charge you £40 pounds if you move home and the internet takes 16 days to come through if you move home!! Yet they still charge you for those 16 days when you have no internet! Then when you call customer service they say you had a choice which was never explained in the first place, they keep interupting you (they are extremely rude). Plus if you are making a call about payment and you say your not making a payment they keep you on the line because of
`influx of calls´ when really that is not true because every other time I have called about payment they answered straight away!!!!
Do not join this broadband they are scammers!!
  • Satisfaction
    1 star
  • Customer Service
    1 star
  • Speed
    1 star
  • Reliability
    1 star
London Post Office  
Where to begin...Firstly if you are thinking of using the Post Office for your broadband you will regret it very quickly. I do shop around and have used a variety of broadband providers but none has left me so frustrated as the Post Office.
Intermittent broadband, slow broadband, e-mails not replied to, told I would have to buy a new filter, and a customer service that is as frustrating as the slow broadband itself.
It is good to shop around for the best deals but if that leads you to the Post Office then just read the reviews...they are a fair assessment.
My advice is to completely avoid the Post Office for your broadband.
  • Satisfaction
    1 star
  • Customer Service
    1 star
  • Speed
    1 star
  • Reliability
    1 star
South Wales Post Office  
router keeps dropping out 6 times a day latest speed test through WHICH 42mbs download over ethernet 68 should be the lowest and they still tell me NO PROBLEM FOUND,
this is breach of contract, take me to court if they want i have all the evidence
  • Satisfaction
    1 star
  • Customer Service
    1 star
  • Speed
    1 star
  • Reliability
    1 star
braintree essex Post Office  
Absolutely awful!!!! Do not get the post office broadband!! We’ve been having sooo many issues since being with them and everytime a member of staff reviews it they say everything is fine when it’s clearly not. Hence why we are leaving. The slowest, most unreliable internet there is!!!!!
  • Satisfaction
    1 star
  • Customer Service
    1 star
  • Speed
    1 star
  • Reliability
    1 star
Croydon Post Office  
Went with post office in March 20
From Plusnet 33% cheaper and reliable
Speed has been more than expected.
More than can be said for plusnet
  • Satisfaction
    5 stars
  • Customer Service
    5 stars
  • Speed
    5 stars
  • Reliability
    5 stars
Saffron walden Post Office  
I've not been compelled to write many reviews but I'm left no option - the Post Office Broadband is simply awful. I joined up at the beginning of the year and have encountered problem after problem. Having to wait over six weeks for an engineer was just the beginning. I wasn't able to use any form of internet for over three months - and even though it's connected now it's so slow it's impossible to use, so I've been forced to spend hundreds on purchasing extra data on my phone so I can use a hotspot. I was promised a refund for the months where I couldn't use the broadband, but nothing has come through. I then called to cancel my contract today as it's still not working well enough to use and now have been told there's a £60 cancellation fee! I'm cancelling because the service is so useless - but have to pay for the pleasure. Please avoid using this company for your Broadband - they are terrible!
  • Satisfaction
    1 star
  • Customer Service
    2 stars
  • Speed
    1 star
  • Reliability
    1 star
Brighton Post Office  
The only positive thing I can say is that customer service is fast which is a good thing because you will be using it quite often. We recently moved here from the US so we had no clue about which services were the best. We idiotically chose it because hey.. it's the Post Office right, how can we go wrong with a big company plus the shorter 12 month contract and a price was so low it almost screamed out "join us and let us abuse you"closed the deal.
An abuse us they did. First it was the signal dropping on an almost daily basis. At first I attributed it to wind and the doggie telephone line coming into our house but even on calm days it turned out to be the same. Things seemed to progressively deteriorate. Download speeds were usually consistent at about 12-14Mbs.(you only need 5Mbps to stream HD video. All these service selling you 60Mbps are a waste of money unless you are a film junkie and have ten movies running at the same time.) But the biggest issue is the upload speed which is dreadfully slow. I got 0.13Mbps on one of the speedtests. Im not a tech but latency seems to be important and has some effect on slooooow surfing. Best to avoid Post Office unless you are a masochist and you will be handsomely rewarded.
  • Customer Service
    5 stars
glasgow Post Office  
I am really disappointed about how bad is the quality of broadband. I have to keep on resetting the modem at least twice a day if i am lucky otherwise more. This of course happens always during work hours which is quite annoying specially because i work from home and is really affecting my ability to work. Promise that if i lose the job because of them they will receive a letter from my lawyer.
  • Satisfaction
    2 stars
  • Customer Service
    3 stars
  • Speed
    1 star
  • Reliability
    1 star
Edinburgh Post Office  
APPAULING. The worst provider I've ever used. Constant drops and reconnects and the slowest speeds since dial up. 300kB/S at the very most. I've upgraded my mobile to 100GB/m because 3G is that much faster that hot spotting my phone destroys this pile of rubbish.. Avoid at any cost.. Talk Talk cast off
  • Satisfaction
    1 star
  • Customer Service
    1 star
  • Speed
    1 star
  • Reliability
    1 star
Powys Post Office  
Happy with set-up, and with the broadband itself.

Problem came at end of contract. I was emailed a month in advance (8th July) warning me the price would go up. I no longer needed the broadband so decided to cancel. The email said I needed to email support to cancel. I did so that day, and received an automated acknowledgment that they would be in touch within 5 working days. They never did.

Fast forward a month to 7th August and I received my next, higher bill. I called up for what I thought would be an easy phone call - you forgot to process my cancellation. They proceeded to then do my cancellation, but the cancellation team can only process the cancellation as at today, with a 15 day notice period thrown in so they want to bill me to 24th August (is that 15 days?). I pointed out this was pretty awful as I had cancelled a month previous. They said all they could do was cancel now, and I would have to then raise a dispute after the final bill had been sent.

I rang back to customer complaints, but was told the same, with some extra nonsense thrown in that I should have added my personal details to the email. The email made no such stipulation, and as I had forwarded the original email they had my name, account number, email and landline number anyway. Plus they had acknowledged receipt.

So I've spent 50 minutes on the phone, doing their work for them, and I will still have to monitor my account for when the money goes out and ring back and take more of my time to get money back that is mine. There seems to be no sense from them that this was their problem, that I had cancelled with more than adequate notice so I owe them no money. They seem to think it's perfectly reasonable that I will monitor my account and spend hours on the phone when this is their maladministration. I have complied with the terms of the contract, they haven't. That their systems are rigid, and they have no means to circumvent them in the event of an error is not my problem and it shouldn't fall to me to do their administration for them. I warned the first operative I would bill them for my wasted time, and I think I should, at my usual freelance rate.

I can't imagine what it must be like to deal with companies like this if you were elderly, mentally disabled, or otherwise inhibited from understanding what was going on and fighting your corner. I am from a process, compliance and IT background and I find it impossible.

I have received the cancellation email, which also threatens me that if I shut down my direct debit they will refer me to debt recovery, with the ensuing impact on my credit rating. If I end up with a bad credit rating for their incompetence I will be suing.
  • Satisfaction
    1 star
  • Customer Service
    1 star
  • Speed
    4 stars
  • Reliability
    4 stars
Kent Post Office  
Nothing can prepare you for just how poor this product and service is. Even though its cheap, I didn't think it would be this bad. During the day the connection is down more than its up and I had the bad luck to change the week before I started working from home. Just terrible, avoid at all costs. I'm going back to BT halfway through my PO contract because life is too short to wrestle with these clowns.
  • Satisfaction
    1 star
  • Customer Service
    1 star
  • Speed
    1 star
  • Reliability
    1 star
Worcesteshire Post Office  
Terrible! From day 1, the WiFi connection didn’t work. I live in a small house so it was very bizarre that it only reached 2 rooms- the living room and 1 bedroom. Every time I called up, they told me they’d changed something and it should now work. It never did. I called them countless times and they never sorted it. Whatever you do, do not use this WiFi, pay a little more money and go somewhere reputable.
  • Satisfaction
    1 star
  • Customer Service
    1 star
  • Speed
    1 star
  • Reliability
    1 star
London Post Office  
The worst broadband ever. Disconnects every 10 mins. Had engineer out 1 said its fine next one found loads of faults and said it needed a new line 3rd one attends and says its all fine again. Total bollox It's been down all the time. I pay for fibre and meant to be superfast but the most I get is 2mbs if it works at all. Can't wait to leave this contract. AVOID!
  • Satisfaction
    1 star
  • Customer Service
    1 star
  • Speed
    1 star
  • Reliability
    1 star
SEAFORD Post Office  

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The reviews published on this page are those of the individual authors who have warrantied that they abide by our review guidelines. Reviews are not the opinion of Broadband.co.uk.

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