Hyperoptic Broadband Reviews

Sometimes the best way to get a feel for a broadband provider is to read what those who are already customers think of the service they're receiving. Below are all the reviews we've received for Hyperoptic.

Recent Customer Ratings for Hyperoptic

  • Satisfaction
    3.7 stars
  • Customer Service
    3.8 stars
  • Speed
    3.8 stars
  • Reliability
    3.7 stars

Based on 143 customer ratings since 2019-10-01 (Show all time ratings)

Visit Hyperoptic   Read our Hyperoptic buyers guide

Ratings are left by users of our speed test as well as by reviewers. Recent star ratings summarise the last 12 months of ratings or the last 100 ratings placed, whichever is largest.

175 Customer Reviews for Hyperoptic

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Reviewer Location Reviewing Date Ratings
Around August 2017 I signed up for hyperoptic, after tolerating Sky for the past few years. Sky broadband used to experience breaks in connectivity throughout the day, and was often affected by weather. Customer service took forever and it was an utterly disgusting service.

Paying around £20 a month plus £50 off through referral, my 2 bedroom flat is using the cheapest deal that hyperoptic provides cuz we are broke students...however it has not disappointed once. No hidden fees AT ALL. Other than for installation (which was fast and free), I have never needed to call customer services as there have been no issues at all for the past year.

Will definitely recommend to everyone!
  • Satisfaction
    5 stars
  • Customer Service
    5 stars
  • Speed
    4 stars
  • Reliability
    5 stars
London Hyperoptic  
I had Darien come set up my internet broadband and he was really helpful and precise and got the work done easily without creating a mess.
  • Satisfaction
    4 stars
  • Customer Service
    5 stars
London Hyperoptic  
I have been with hyperoptic for over 9 months now and I have to say they are probably the best provider I have ever been with.

Installation was simple mainly due to everything already in place with the new building. Activating it took minutes and we were connected.

Have not had any realisability issues and I regularly check the speeds and they are consistent even at peak times. I am on the 30mb package which is perfect for streaming and using two devices simultaneously.

For the price and service they really are the best in my opinion.
  • Satisfaction
    5 stars
  • Customer Service
    5 stars
  • Speed
    5 stars
  • Reliability
    5 stars
London Hyperoptic  
100mb package.
Been connected for just over 2 months.

The promises made:
No more dropping out;
Very fast speeds.

What we got:

Constant drop-outs. And I mean constant. What's caused me to leave this review is the fact -- yet again -- my internet connection has dropped 4 times in the past 5 minutes. This is not a rare occurrence; it happens frequently every day.

The speeds are fine -- does everything I want it to do. Not 'amazed' by the speeds by any means.

Installation was a bit of a shambles.

Customer support aren't able to help to get a stable internet connection.

I left PlusNet as they had a habit of dropping out for long periods of time. Hyperoptic's advertising promised an end to that. But they're just as bad. Scratch that, they're worse. I'm seriously considering paying off my contract and going back to a mainstream provider.

Would not recommend.
  • Customer Service
    2 stars
  • Speed
    3 stars
London Hyperoptic  
Our building went Hyperopic about three months ago in a building of 60 flats although I don't know what the uptake rate is in the building.
I have the 1Gb/s package and a wired Ethernet network including wired connections to my my Smart TV and Amazon Fire Stick.
I have been very pleased with the connection, made a huge difference to when multiple devices were using bandwidth simultaneously.
Ping varies between zero and about 7. When the network is not busy, Downloads Ookla speedtest and steam dowwnloads usually come in around 800Mb/s which is very good, during peak times there is less bandwidth but will usually not go below 400+Mb/s. Uploads more variable, usually 800+Mb/s but sometimes a lot less, presumably depending on what the neighbours are doing. The best speed I have clocked on the wireless 5Gz connection is about 300Mb/s.
It has also made me realise how slow a lot of the internet still is...
  • Satisfaction
    5 stars
  • Customer Service
    5 stars
  • Speed
    5 stars
  • Reliability
    5 stars
London Hyperoptic  
Not reliable, falls out all the time and some of the worst customer service I have experience anywhere for any product. They wanted 30 days prior notice before my contract ended even though my contract was a 1-year contract, which forced me to pay for almost a full month. On top of the rudeness I encountered, they wanted to claim an early cancellation fee, cannot believe how people stick up with this company.
  • Satisfaction
    1 star
  • Customer Service
    1 star
  • Speed
    3 stars
  • Reliability
    1 star
London Hyperoptic  
They installed their router in my flat 5 months ago and since then nothing happened. Service is still not live anywhere in the development. Apparently they encounter blockage over blockage whilst 5 months ago we were told that the building is live.
Maybe they get better reviews ones their services is usable but so far they are a complete fail. Who wants to wait 5 months for their broadband?!
  • Satisfaction
    1 star
  • Customer Service
    2 stars
  • Speed
    1 star
  • Reliability
    1 star
London Hyperoptic  
Be very careful if you are considering signing up to Hyperoptic. They are a bunch of amateurs, not real professionals. They are vastly increasing their network footprint without building in IPv6 infrastructure to the point where they have had to implement CGNAT. In practice, this means you have to share a public IP address with several other customers. This prevents you from connecting to your home network from elsewhere. It has also resulted in problems with unstable network speeds and inability to connect to certain websites.

This morning I was unable to connect to the British Airways website despite being able to do so from my work network and from my mobile phone (on 4G). I called up customer services only to be told that this is a frequent issue because website providers sometimes block shared public IP addresses they do not recognise and that I would have to call up British Airways myself to resolve the issue. The other option I was given was to pay an extra £5 per month in order to have a static IP address. This is ludicrous. Surely it is the ISPs responsibility to resolve these issues and completely unacceptable that I should have to pay an extra £5 a month just to have the privilege of a working internet connection! Why should customers have to do their job for them?!

In summary: dreadful customer service. Poor network infrastructure and the bosses are clearly only interested in making money and don't give a toss about their customers. I wish I had stuck with my Sky Pro ADSL connection. It might be slower but at least I know it is reliable and actually works.
  • Satisfaction
    1 star
  • Customer Service
    1 star
  • Speed
    1 star
  • Reliability
    1 star
London Hyperoptic  
STAY AWAY from this awful company. Completely inconsiderate - when I initially ordered I've been asked to wait for 2.5 weeks for the next available installation date. Now they have cancelled my broadband installation one day before arranged installation date and rescheduled it another 2 weeks after without consulting me. I called them and explained that I've been living without internet for 3 weeks already to which they replied, there's nothing they can do, although it says on their website that they will prioritise for customers who don't have internet connection. I could've ordered with some other broadband provider if Hyperoptic were transparent and and would give me more notice before cancelling installation. I never felt so let down and frustrated by a service provider.
Also it's apparent that they are cutting costs by outsourcing their customer services to Serbia with staff who's English is rather poor.
  • Satisfaction
    1 star
  • Customer Service
    1 star
  • Speed
    1 star
  • Reliability
    1 star
London Hyperoptic  
About two weeks ago I wrote very negative review, starting: "Stay away. In years I didn't have such problems with broadband as with Hyperoptic..."
It appeared that the problem was with a cable between router and socket. After replacing the cable the broadband works fine. I wanted to withdrawn my previous review but I don't know how.
  • Satisfaction
    5 stars
  • Customer Service
    5 stars
  • Speed
    5 stars
  • Reliability
    5 stars
London Hyperoptic  
Disgusting service , engineers were unqualified and were rude and a complete shambles , it took 6 months for installation of router and the connection is unreliable and pretty useless, don't get fooled with this service you're better off with BT or one of the named providers - this lot are a bunch of Cowboys ripping you off !!!!
  • Satisfaction
    1 star
  • Customer Service
    1 star
  • Speed
    1 star
  • Reliability
    1 star
London Hyperoptic  
Decent speed and good customer service, however it is pointless when internet drops every time you connect to a VPN because there is no static IP addresses. I bought an add on for another 5 pound a month for a static Ip and it still does not work. Do not even waste your time or money on hyperoptic if you need to connect to an external VPN
  • Satisfaction
    1 star
  • Customer Service
    3 stars
  • Speed
    3 stars
  • Reliability
    1 star
London Hyperoptic  
Thank you very much for Colin George help to install my internet cable. He was very knowledgeable, being patient, clean and even he helped me with different idea. Really i appreciate hyperoptic company has such a nice man.
I really recommend this company to others.
  • Satisfaction
    5 stars
  • Customer Service
    5 stars
  • Speed
    5 stars
  • Reliability
    5 stars
London Hyperoptic  
Moved to Hyperoptic from SKY after our development was enabled to receive their service. Mindblowing... to go from a broadband experience which constantly fluctuated between the bearable and the terrible to grinning at <15ms ping gaming and consistent 75MB throughput wireless was just amazing. Unfortunately we've recently moved and werent able to take Hyperoptic with us. Im now stuck pondering between a return to SKY or BT and feels like Im returning to the stone age!
  • Satisfaction
    5 stars
  • Customer Service
    5 stars
  • Speed
    5 stars
  • Reliability
    4 stars
London Hyperoptic  
LIARS - AVOID AT ALL COSTS. If I could give zero stars I would. Twice booked an installation with them, they confirmed they would be able to install it in my flat and told me they had installed it in my neighbours' flat (I have pictures of messages confirming this), engineer arrived and said it couldn't be installed. One of them is lying. Terrible company. AVOID.
  • Satisfaction
    1 star
  • Customer Service
    1 star
  • Speed
    1 star
  • Reliability
    1 star
London Hyperoptic  
My site was listed as ready for installation so I booked an appointment for a Tuesday morning. The engineer arrived, told me the site want actually ready yet and left. I phoned hypertopic who assured me the site would be ready for installation by the following Monday and so booked me another appointment. This time the engineer came and left without informing me and it was up to me yet again to call up to see what is going on. I'm now told that they don't know when the site will be ready.

Additionally, the customer service is terrible. Be prepared to wait for 20 minutes on hold only to get through to someone who has to then put you back on hold whilst they put you through to the team who can handle your question. This time however you won't get through to anyone, instead you will be put through to their automated answerphone service after which the call will promptly disconnect.
  • Satisfaction
    1 star
  • Customer Service
    1 star
  • Speed
    1 star
  • Reliability
    1 star
London Hyperoptic  
Lots of mixed reviews with I dont understand. I have been a customer 2 years now and have had no issues. Im on my second router now and get 170 Mbs in East London. Hyperoptic always reply to our emails (usually Petar or Zorica) within minutes and recently said they had a new offer where we upgraded to a new router and paid less per month !!! we are very happy customers .
  • Satisfaction
    5 stars
  • Customer Service
    5 stars
  • Speed
    5 stars
  • Reliability
    5 stars
London Hyperoptic  
If there is 0 I would award it!!! Sooooo slow… the upload is around 500-800 Kbps which makes opening websites and video conferencing a nightmare!!!! Even on the chipset package you’ll expect a proper online experience. My mobile internet is better..... don’t let me start on the coverage- we have internet only in the room the router is and then the connection is keep on dropping off. Working from home is almost impossible!
  • Satisfaction
    1 star
  • Customer Service
    1 star
  • Speed
    1 star
  • Reliability
    1 star
London Hyperoptic  
We have a small family and don't do anything too intense and our experience has been quite bad to be honest, especially in comparison with the usual suspects.

Examples of poor service:
- We opted for quite a fast speed option but realised later that the router installed by Hyperoptic wasn't capable of achieving such speeds! What solution did they provide? The guy told us to go buy another faster one!!
- We got disconnected more times in half a year than we did with BT in a few years.
- After explaining that we weren't satisfied with the service and that we were moving house so wanted to cancel the service, they said we'd have to pay an early termination fee which was more than we anticipated because they restarted another contract midway through our original contract because we downsized to a lower speed. When we tried to negotiate maybe moving the service to our new address, they couldn't because they're a small company and it was out of their coverage.
- They constantly send you emails asking you to recommend contacts to sign up to their appalling service; it seems like they make more of an effort marketing rather than actually providing a good service!

I would strongly advise against signing up with Hyperoptic and stick with the main players.
  • Satisfaction
    1 star
  • Customer Service
    1 star
  • Speed
    1 star
  • Reliability
    2 stars
London Hyperoptic  
Everything has been perfect, remeber reading a review about them not turning up for install, but for me they turned on right on time, 30min ish to install then i was online, 5 months on, speed has always been fast, never had a issue. Wish i can buy shares with these guys.
  • Satisfaction
    5 stars
  • Customer Service
    5 stars
  • Speed
    5 stars
  • Reliability
    5 stars
london Hyperoptic  
I would highly recommend that you -*avoid*- this company.

1) I phoned up in July 2017 to book an installation. One was scheduled for two weeks later.

2) The day before installation, I received a confirmation text in the morning. In the evening I received a phone call saying that my installation had been cancelled with no reason given.

3) I phoned up a few days later to ask what the issue was. Apparently there was a dispute between Hyperoptic and the Building Management.

4) A few weeks later the dispute has been resolved and I am asked to rebook the installation. This was scheduled for three weeks later (as no earlier slot was available).

5) Saturday 2nd September 2017: I was told that the engineer would phone 30 minutes before arriving to confirm the appointment. This did not happen, but at least he turned up.

6) The engineer could not turn on the internet because the building management offices were closed (as it was Saturday). Hyperoptic know that the offices are closed on Saturdays because they do installations all the time in my building. Why did they book the installation for a Saturday then?

The engineer said he would phone me back later that day to rearrange.

7) No phone call back. I call Hyperoptic on Sunday - they say they will phone me back.

8) No phone call back. I call Hyperoptic again on Wednesday - they rearrange the engineer to come back on Thursday. I confirm that I will not be in the apartment - Hyperoptic say this is fine.

9) On Thursday I receive two answer phone messages asking if I am in the apartment. After four long phone calls to different people at Hyperoptic it turns out I do need to be in the apartment. An engineer is scheduled for Friday.

At this point I accept that I may never have internet and that Hyperopic has no communication between departments.

10) On Friday, the engineer is meant to come between 9 and 12. At 12 I ring up Hyperoptic asking where the engineer is - they say he will be there in 30 minutes.

At 1pm, I phone up again. They say he will be there soon.

At 1.20pm I receive a phone call saying that the engineer is on his way.

At 1.40pm I receive a phone call saying the engineer is lost.

At 2.20pm the engineer arrives. An apology for the lateness would have been nice at this point.

At 2.26 I am told that the original installation did not work and it will have to be re-done. I am so bored of Hyperoptic by this point.

The only available slot is in 7 days' time.

All I want is some internet.
  • Satisfaction
    1 star
  • Customer Service
    1 star
  • Speed
    1 star
  • Reliability
    1 star
London Hyperoptic  
Speed is good but if you’re a renter stay away - they demand you leave the router in the property when you vacate. If you choose to just take it then you’re charged £70. The reason why this is an issue is because most rental properties do a check-in and check-out report and if anything is left in the property you incur a charge. As such, leaving the router will then incur a charge from your estate agent so you’re screwed either way. It’s also a bit sly as it forces the new tenant to get Hyperoptic (which is quite aggressively pushy) and doesn’t allow for a fair market. The speed is good though, but a heads up to any renters that you will essentially incur an additional fee if you then leave the property you initially had Hyperoptic installed in.
  • Satisfaction
    2 stars
  • Customer Service
    3 stars
  • Speed
    4 stars
  • Reliability
    4 stars
London Hyperoptic  
Couldn't ask for more! Amazing speed (I have the 1GB option), No downtime for me in the last 6months & was quick and easy to set up l.
Only improvement would be to supply a better router - you can't get the most out of the 1Gb service with the router they supply
  • Satisfaction
    5 stars
  • Customer Service
    5 stars
  • Speed
    5 stars
  • Reliability
    5 stars
London Hyperoptic  
Yes they deserve 5 stars. We have been with Sky nearly 3 years and payed nearly £30/month for these 3 years and received a speed of no more than 4.5Mbits/sec which was an upto 17Mbits/sec package, couple of months ago i received a message saying that Sky will raise their prices £1.5/month both broadband and line rental that we should pay for £33/month for the slowest broadband in the UK.With Sky I've never seen a download speed more than 600kb/sec but now with the basic package of Hyperoptic which is 20Mbits/sec i have a download speed of 3Mb/sec which is 5 times faster than Sky and nearly £15 cheaper.The installation process was fast and smooth,the engineer insisted on cleaning the dust after finishing the job and i said i can do that no worries, couple of hours later i had the cheapest/fastest internet connection in the UK including line rental which you use Hyperoptic modem to connect your phone and it has a crystal clear connection. I definitely recommend Hyperoptic, maybe it is not a billion pound company but you will get the cheapest/fastest/reliable (been using for 3 weeks now) broadband connection in the UK.
  • Satisfaction
    5 stars
  • Customer Service
    5 stars
  • Speed
    5 stars
  • Reliability
    5 stars
london Hyperoptic  
Most incompetent service I have ever seen! 3 weeks and 3 scheduled "engineers" and the problem is still not fixed. Horrible customer service and stupid inefficient installation team will never use this service and highly recommend others to STAY AWAY!
  • Satisfaction
    1 star
  • Customer Service
    1 star
  • Speed
    1 star
  • Reliability
    1 star
London Hyperoptic  
I've go 100 mps but it is hardly 17 mps.
the router is pretty weak, both in range and speed.
Speed frequently drops. It is temperamental with some websites.
and customer service is basically there to justify the bad service, taking advantages of what you don't know and misunderstandings.
Highly NOT recommended.
  • Satisfaction
    1 star
  • Customer Service
    1 star
  • Speed
    1 star
  • Reliability
    1 star
London Hyperoptic  
It shows that a lot of these reviews on here are fake. Their service is POOR, POOR, POOR. Don't use.

Hyperoptic installed it, went fine, they arrived on time. Since then the connection has been horrendous. I've challenged them on this and they told me to upgrade. This will solve all of the problems and guess what, it didn't.

In subsequent conversations they were patronising and condescending telling me that walls slow down the connection. From what I know, everywhere has a wall. Then I was told if something blocks it like a wall you can expect really terrible wifi. This is exactly where their engineer installed it, by a wall.

They then said they would do some things to increase the speed, they actually made it worse. Their support team then blamed me, even though everything is all in their hands and said there was nothing else to do, even after they now charge me more and forced me to mail them back an old router which didn't work.

POOR, POOR, POOR.
  • Satisfaction
    1 star
  • Customer Service
    1 star
  • Speed
    1 star
  • Reliability
    1 star
London Hyperoptic  
Excellent customer service, everything was pre-installed in the building, had internet within minutes when I moved in. From time to time has some minimal IP resolving issues which can be ignored or bypassed by changing the DNS service.
  • Satisfaction
    5 stars
  • Customer Service
    5 stars
  • Speed
    5 stars
  • Reliability
    4 stars
LONDON Hyperoptic  
Very poor customer service. They have cancelled two appointments. The call centre don’t care. Thought BT were bad but this company has shocking service and appalling attitude.
  • Satisfaction
    1 star
  • Customer Service
    1 star
  • Speed
    1 star
  • Reliability
    1 star
London Hyperoptic  
Seemed very good to begin with, was happy to pay way over the odds as you get high speed fibre broadband straight into the building.

However, recently it has really been flaky. I have the top package yet I don't feel the benefits of this.

YouTube often buffers on TV, pages load very slowly and Netflix connection is OK at best.

For this kind of money (£60/month) you would think that you would get top end equipment, service and performance.

As I write this I have been waiting for support now for 45 minutes on the phone with no sight of support.

My pages load incredibly slowly and I have to restart my modem/router on regular basis. So not such a happy bunny at £720 a year.
  • Satisfaction
    3 stars
  • Customer Service
    3 stars
  • Speed
    4 stars
  • Reliability
    3 stars
London Hyperoptic  
Honestly, I couldn’t be more happy with Hyper Optic. Before I joined them I heard some negative feedback about their service, so I was nervous to join. My previous provider offered great customer service, but the internet was rubbish. I took a chance and moved over to Hyper Optic because of the great deals and super fast speed. I’ve been with them for a year now and just renewed my contract. Their customer service has been great and my internet has never been so fast. Keep it up and you’ve got a customer for life.
  • Satisfaction
    5 stars
  • Customer Service
    5 stars
  • Speed
    5 stars
  • Reliability
    5 stars
LONDON Hyperoptic  
really surprised to see such negative comments, but i can only assume it was whilst the company were still getting established. Phone support was great when inquiring about signing up, installation was quick and easy - guy was on time and called the day before to confirm, as well as text around an hour before arrival. Sweeped up his mess without needing to be asked.
I'm only paying for the 100mB speed - get ~50 on average at peak time, 80Mb during the day. You'll never get the full speeds advertised, but soo much better than the other providers available in the area (have had 3 previous, some speeds were as little as 1mB!).
So far so good - hope it continues.
  • Satisfaction
    5 stars
  • Customer Service
    5 stars
  • Speed
    5 stars
  • Reliability
    5 stars
London Hyperoptic  
Hyperoptic was in my building for some time before I took the leap of faith to give them a go. I checked a few review sites and read on their Twitter feed about a 30 day satisfaction promise so went ahead and ordered. It took a few mins, the longest part of the order process was me trying to work out if I wanted 20MB or 100MB speed! Anyway, I ordered, booked my install online and one of their engineers turned up a few days later. The install took about 45 mins, he cleaned up afterwards and left once I was online. O.M.G it's difficult to explain how fast the service is. I went for 100MB and am so glad. I can work, play and entertain without any issues - I did have some issue with the wifi but one call to customer service and I was sorted. The guys on the phone are, how can I put it? Geeks. They genuinely know how to help and are friendly too. My advice is to give them a go and make up your own mind and if you don't like it, cancel in 30 days. Thanks Hyperoptic!
  • Satisfaction
    5 stars
  • Customer Service
    5 stars
  • Speed
    5 stars
  • Reliability
    5 stars
London Hyperoptic  
DO NOT and I REPEAT FOR YOU AGAIN, DO NOT SIGN A CONTRACT WITH HYPEROPTIC. The internet drops out all of the time.
London Hyperoptic  
Avoid this dreadful company. I attempted to give 30 days notice to cancel my account, however nobody answered their phone for 3 days. I ended up waiting 20 minutes on the phone on the third day of trying before giving up. I left a voice message for my call to be returned, yet nobody ever called me back. I also emailed requesting cancellation, which was replied to 3 DAYS later. They then had the cheek to try and charge me an extra month despite my attempts to cancel. They ever threatened me with debt collectors over a 13 pound bill. Their connect was poor with constant dropping in my apartment. I have advised numerous homeowners in my development to avoid this deceitful company. I regret the day that I chose the open an account with them. Avoid Avoid Avoid.
  • Satisfaction
    1 star
  • Customer Service
    1 star
  • Speed
    4 stars
  • Reliability
    1 star
London Hyperoptic  
I moved into a new build in August, Hyperoptic had made a huge song and dance about how good their service was and that it would be available any day now.

At the end of August there was still no service available, but they kept saying it was only a week away, at the end of September they were still saying it was only a week away. Now in mid-October they have changed the service availability to "It won't be available this year, we expect it to go live between March and June 2020."

So instead I've gone with BT Ultrafast (300Mbps), I signed up on Tuesday, the service went live today (Friday). Other providers were available as well, pretty much all apart from Virgin unfortunately (not a cabled area). So BT have managed in two days what Hyperoptic are unable to manage in three months and appear to need another nine months to do.
  • Satisfaction
    1 star
  • Customer Service
    1 star
  • Speed
    1 star
  • Reliability
    1 star
London Hyperoptic  
This, this is too fast. I LOVE IT!
  • Satisfaction
    5 stars
  • Customer Service
    5 stars
  • Speed
    5 stars
  • Reliability
    5 stars
London Hyperoptic  
Hi, really sorry to leave a negative review but the service provided is actually not that good anymore. While obviously still higher download speeds and reliabilty, I would have expected more from what we call "superfast fibre". At times I have 12MB and was told tat everything is fine on "their sides". Means nothing is right on my side then? Bad customer experience.
  • Satisfaction
    3 stars
  • Customer Service
    3 stars
  • Speed
    3 stars
  • Reliability
    2 stars
London Hyperoptic  
THIS IS A GENUINE REVIEW! I'm coming up to my first year with Hyperoptic and I can honestly say I am happy with service overall. Speed on the whole is as advertised and the but reliability can be patchy for only short periods of time. The helpdesk is accessible, quick to respond and professional. It's also nice not to be dependent on BT!
  • Satisfaction
    5 stars
  • Customer Service
    5 stars
  • Speed
    4 stars
  • Reliability
    3 stars
London Hyperoptic  
Hyperoptic 1Gb is probably the biggest scam in the broadband services market, don't fall for fit. The problem is not even with the speed. Once the connection is established you will get a speed up to 300 Mbps (wifi) or up to 900 Mbps (wired). But the problem is with establishing the connection. It takes ages to load the page! Lots of time the connection interrupts or drops, images not loading, thus producing the worst browsing experience you can imagine. My mobile internet has a better browsing experience than this. I don't recommend getting this and telling this as a programmer and IT professional. Very disappointed.
  • Satisfaction
    1 star
  • Customer Service
    4 stars
  • Speed
    1 star
  • Reliability
    1 star
London Hyperoptic  

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