2 Customer Reviews
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- Location
- Edinburgh
- Reviewing
- Cuckoo
- Date
- 2022-04-30
- Comments
-
Overall, not bad. There were issues with my installation. This was an OpenReach problem. The engineer communicated poorly with them so Cuckoo communicated poorly with me. Through it all I had a mix of good customer service and poor custome service - so only 4 stars instead of 5. I am only 200m from my FTTC equipped cabinet and yet my broadband speed is only 30mbps. No one is willing to do anything about that which, unfortunately, says a lot about the nature of broadband supply in the UK.
The connection is good for what it is though.
At £30 per month it is a bit expensive but, for people like me who are only looking for a few months before moving, it is a great deal. I really think that their 12 month contract should be cheaper though. If it was £25pm then I would give them 5 stars and take them with me when I move.
- Location
-
- Location
- London
- Reviewing
- Cuckoo
- Date
- 2021-12-17
- Comments
-
Poor connection, speed no where near what they promised.
Over-priced and resold Talk Talk service. Might as well go direct. Certainly not worth paying extra just for a router that you can name the wifi network on. What a joke,
- Location
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