3,585 Customer Reviews over 359 pages
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- Location
- East Anglia
- Reviewing
- BT
- Date
- 2015-03-04
- Comments
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Been with BT for three years now, always there when I need it, not let me down yet.
Downside:- Very expensive and overpriced.
- Location
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- Location
- Surrey Quays
- Reviewing
- BT
- Date
- 2015-03-04
- Location
-
- Location
- Harpenden
- Reviewing
- BT
- Date
- 2015-03-03
- Location
-
- Location
- Southampton
- Reviewing
- BT
- Date
- 2015-03-02
- Location
-
- Location
- Waltham Abbey
- Reviewing
- BT
- Date
- 2015-03-02
- Comments
-
We asked for a good speed internet as we have a few devices and what not that'll be on the net at the same time. They've given us crap that can just about have one device using it at a time. That'd be the ps3, noway could anyone else even think of using the net cos the lag is unbelievable. I constantly get the flashing orange light and can't do anything, its really slow!! considering we can only use one device at a time you'd think it'd be pretty quick but no. I've never had broadband this bad in my life.
- Location
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- Location
- Brentor, Devon
- Reviewing
- BT
- Date
- 2015-03-01
- Comments
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WiFi on Home Hub 3 stopped working and advice from Customer Services was to buy a new hub from another manufacturer since BT do not support WiFi and will not replace defective hub. Netgear Hub works perfectly, but after about a week speed dropped from 3MB to 2MB so suspect BT have reduced since I am no longer able to support FON users.
Dreadful customer support and will probably change in Jan 16 when contract expires.
- Location
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- Location
- London
- Reviewing
- BT
- Date
- 2015-03-01
- Comments
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I decided to go over from Virgin as BT were cheaper. The change over date was a month away at the time of order. Virgin cut my services, as agreed on this date. 2 weeks later and SEVERAL phones calls from MY MOBILE, no services! JOKE!
- Location
-
- Location
- 30 miles from central london
- Reviewing
- BT
- Date
- 2015-02-28
- Comments
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We live only 30 miles south of central London and we get only 1Mbps and we are unlikely to ever see high speed broadband. So much for the government's commitment to even nearby rural areas. Utter hogwash! We miss out on all decent deals for Internet and subsequent access. Disgusted of Sussex!
- Location
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- Location
- Lockerbie
- Reviewing
- BT
- Date
- 2015-02-28
- Comments
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Terrible! thats all I can say. They have a fibre activated exchange some 0.2 miles from my property (and many other sin centre of town including many many buisnesses) and the NEW green fibre boxes evn closer (in all within 0.5miles ten boxes (i have counted them BT! and yet it is only a elite few in Lockerbie who can recieve infinity. My contract was taken on the assurity that infinity would be available at the start of this year (albeit a verbal promise, In scotland Verbal is as good as written) however it has failed yet again to supply any dates, information or truth. I for one have told them they have until May when my contract runs out and then they can collect their hub, phone and line from my car park where it will be after being ripped out! RUBBISH BT absolute RUBBISH
- Location
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- Location
- North Nibley, Gloucestershire
- Reviewing
- BT
- Date
- 2015-02-27
- Comments
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Broadband in our Village is dreadful. We are not far from Cities of Bristol & Gloucester, yet there are times when broadband fails. Speed at very best can be 1 mb, but much more likel;y to be a lot less. On occassions when I have tried to test the speed, it has been so slow it won't even drive the speed tester.
We had hoped that fibre broadband would be coming to the village when BT brought it to our local exchange. But 2 years on we are told they aren't. This is unacceptable in 21st Century in England. Time BT monopoly was stopped. We pay a lot for a poor service. Worst of all is that letters to BT never get answers and one can never identify who makes the decisions.
Do something about it!!!
- Location
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