3,590 Customer Reviews over 359 pages
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- Location
- Newcastle
- Reviewing
- BT
- Date
- 2015-06-18
- Comments
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Quite frankly useless in every way, shocking customer service, shocking reliability, even leaving these clowns is fraught with hassle. Probably the worst broadband provider in the universe
- Location
-
- Location
- London
- Reviewing
- BT
- Date
- 2015-06-18
- Comments
-
HORRID!!!!! NEVER EVER JOIN THEM!!!
They messed up my initial order, made me wait 11 days for a connection, connected me on the wrong rate, charged me an activation fee when they promised not to, sent me a bill for £76 pounds when it was supposed to be around £36, promised me call backs when I called to find out what is happening, wasted my time for three weeks then when I wanted to cancel my account they said I owed them money when I was only connected for five days on the wrong rate and it was all their fault!
- Location
-
- Location
- Durham
- Reviewing
- BT
- Date
- 2015-06-18
- Comments
-
Shocking, made the fateful mistake in moving from Talk Talk to BT. They took the order but placed my order on pending so was not actioned on, only found out when I moved to BT. They issued me with the infinity box but the speed I have at the moment is barely recognisable on a speed test, its that slow. I thought it would be a seamless service from 1 provider to another but this is simply not the case but this is down to BT. Wish I could turn the clock back. Not impressed with BT at all.
- Location
-
- Location
- Hebden road, Haworth
- Reviewing
- BT
- Date
- 2015-06-17
- Location
-
- Location
- Walton On Thames
- Reviewing
- BT
- Date
- 2015-06-17
- Comments
-
Dreadful... Took BT Sport full of excitement but hardly been able to watch anything in HD as, firstly it kept freezing and then stopped working all together. They could not solve the problem after many times trying. I then get charged £34 to cancel something I can't even use. AVOID..!
- Location
-
- Location
- London
- Reviewing
- BT
- Date
- 2015-06-17
- Comments
-
BT is the worst. I live in Canary wharf in London and yet it takes BT 6 days to bring internet back, which is absolutely unacceptable in year 2015
- Location
-
- Location
- Reading
- Reviewing
- BT
- Date
- 2015-06-17
- Comments
-
Absolutely shocking, terrible customer service, terrible broadband speed, not reliable at all. We didn't have proper service for 6 months and bt is just not interested.
- Location
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- Location
- southend on sea
- Reviewing
- BT
- Date
- 2015-06-16
- Comments
-
upgraded today from standard broadband to BT you view with a new hub.I now have no internet, no tv and no back up from these idiots. How bt can be allowed to keep trading is beyond me. Every dealing I have had over the years has been appalling. scum of the earth
- Location
-
- Location
- london
- Reviewing
- BT
- Date
- 2015-06-16
- Comments
-
awful broadband I can load google, techncial cant fix the interference and BT would let you cancel. Hours being passed around hte world requoting my phone number and address, while paying for nothing
- Location
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- Location
- Doncaster
- Reviewing
- BT
- Date
- 2015-06-15
- Location
The reviews published on this page are those of the individual authors who have warrantied that they abide by our review guidelines. Reviews are not the opinion of Broadband.co.uk.