Digital Space Home Broadband Reviews

Sometimes the best way to get a feel for a broadband provider is to read what those who are already customers think of the service they're receiving.
Below are all the reviews we've received for Digital Space.

How Digital Space compares:

Typical Satisfaction
Typical Speed
Stronger Service
Stronger Reliability

Recent customer ratings for Digital Space

Based on 478 customer ratings since N/A May 2015

Satisfaction

3.81 stars

Customer Service

4.03 stars

Speed

3.24 stars

Reliability

3.82 stars

Add your own review of Digital Space

2 Customer Reviews over pages

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Reviewer

Bill

Location

London

Date

06/08/2019

Ratings

Satisfaction

1.00 stars

Customer Service

1.00 stars

Speed

1.00 stars

Reliability

1.00 stars

Comments:

Hopeless service. I live in London and my broadband is slower than I have seen in remote villages. When I complain, they put it up a notch and then it's back to around 1mb again. Go for any other provider.

Reviewer

Andrew Treherne

Location

Barnsley

Date

08/01/2016

Ratings

Satisfaction

3.00 stars

Customer Service

2.00 stars

Speed

4.00 stars

Reliability

3.00 stars

Comments:

Timico took over my service from 'coms' who took it over from 'ADSL24' service has got worse each time. They have no 'off-peak' times and they only have 100gb and 500gb download limits. Having been used to the on/off-peak set-up of Coms, I breached my limit by 250% and they didn't notify me at all until the last day off the month when I was told that I had to upgrade my contract to the £58pm 500gb contract or pay £270+ pounds for the over use. Needless to say I converted and am now changing ISP. Total rip-off. If you're happy with the cost and allowances then the service is ok, my internet went off on a Friday, rang them and they admitted it was a fault at their end and then told me they'd sort it out on Tuesday, which they did. Speed has dropped slightly since the take over. All in all, not great.