Post Office Broadband Reviews

Sometimes the best way to get a feel for a broadband provider is to read what those who are already customers think of the service they're receiving. Below are all the reviews we've received for Post Office.

Recent Customer Ratings for Post Office

  • Satisfaction
    2.3 stars
  • Customer Service
    2.5 stars
  • Speed
    2 stars
  • Reliability
    2.1 stars

Based on 100 customer ratings since 2021-08-01 (Show all time ratings)

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Ratings are left by users of our speed test as well as by reviewers. Recent star ratings summarise the last 12 months of ratings or the last 100 ratings placed, whichever is largest.

1,366 Customer Reviews over 137 pages

  • Reviewer
    Location
    Sussex
    Reviewing
    Post Office
    Date
    Ratings
    • Satisfaction
      1 star
    • Customer Service
      1 star
    • Speed
      1 star
    • Reliability
      1 star
    Comments
    Until recently, a useable service but it has become vitually unuseable and their tech support are both clueless and useless. Every call mights as well be the first and I have wasted hours, with nothing more than frustration to show.

    I understand that they have changed from BT wholesale to Talk Talk - need I say more.

    I pay for a premium unlimited service yet frequently I get less than 1Mbps and during evenings and weekends, the connection repeatedly fails. Absolutely hopeless.

    I have just requested MAC code to leave. AVOID like the plague.
  • Reviewer
    Location
    barrow in furness
    Reviewing
    Post Office
    Date
    Ratings
    • Satisfaction
      4 stars
    • Customer Service
      4 stars
    • Speed
      4 stars
    • Reliability
      3 stars
    Comments
    The first week was really bad but after that i've had no problems, but i know 2 people in my street that have, one of them changed to bt
  • Reviewer
    Location
    Fencehouses, Tyne & Wear
    Reviewing
    Post Office
    Date
    Ratings
    • Satisfaction
      4 stars
    • Customer Service
      4 stars
    • Speed
      3 stars
    • Reliability
      5 stars
    Comments
    Started off well but speed has dropped over the first 3 months of my contract - now intend to complain - we'll see what transpires!
  • Reviewer
    Location
    cwm-y-glo
    Reviewing
    Post Office
    Date
    Ratings
    • Satisfaction
      3 stars
    • Customer Service
      3 stars
    • Reliability
      3 stars
    Comments
    ok
  • Reviewer
    Location
    telford
    Reviewing
    Post Office
    Date
    Comments
    Speed completely unreliable.
  • Reviewer
    Location
    home
    Reviewing
    Post Office
    Date
    Ratings
    • Satisfaction
      1 star
    • Customer Service
      1 star
    • Speed
      1 star
    • Reliability
      1 star
    Comments
    i cannot get any satisfaction

The reviews published on this page are those of the individual authors who have warrantied that they abide by our review guidelines. Reviews are not the opinion of Broadband.co.uk.

Post Office are not affiliated with Broadband.co.uk. This page does not constitute any affiliation between Broadband.co.uk and Post Office.