O2 Mobile Reviews

Sometimes the best way to get a feel for a broadband provider is to read what those who are already customers think of the service they're receiving. Below are all the reviews we've received for O2 Mobile.

Recent Customer Ratings for O2

  • Satisfaction
    3.6 stars
  • Speed
    3.1 stars
  • Reliability
    3.3 stars
  • Customer Service
    3.6 stars

Based on 206 customer ratings since 2016-03-29 (Show all time ratings)

Visit O2 Mobile   Read our O2 buyers guide

Ratings are left by users of our speed test as well as by reviewers. Recent star ratings summarise the last 12 months of ratings or the last 100 ratings placed, whichever is largest.

4 Customer Reviews for O2 Mobile

Reviewer Location Reviewing Date Ratings
Speeds tested via broadband.co.uk in a number of urban situations where there is a strong 3G phone signal and I can actually see the mast from my office and my home. I have O2 pay monthly with a huawei E169 capable of 7.2 Megs and the O2 Connection Manager indicates this is available. I never get higher than 550 actually tonight for the first time in 6 months since start of contract a stunning 720 Kbps! I think this is damn poor and only fit for small emails or very slow browsing. I would love to know what others get. I have sent two emails seeking advice from the O2 support team, neither of which have been acknowledged.
  • Customer Service
    4 stars
Wildman O2 Mobile  
Test speed very slow, unable to surf internet without delays some sites won't download and internet messenger won't work well.
  • Satisfaction
    1 star
  • Reliability
    1 star
  • Customer Service
    1 star
Leeds O2 Mobile  
o2 have some good deals avaliable, but their speed and reliability are ridiculous. the network "goes down" at least once a month where only edge (equiv to less 512kbs) can be accessed. i have made numorous complaints to o2, they once reduced my bill by £20. i would not recommend o2 mobile broadband to anyone.
  • Speed
    3 stars
  • Reliability
    1 star
  • Customer Service
    1 star
ingatestone, essex O2 Mobile  
SUPPOSED TO BE BROADBAND BUT MY GOD THIS WEEK HAS BEEN VERY SLOW.
  • Speed
    4 stars
  • Reliability
    1 star
B O2 Mobile  
Broadband.co.uk