1,510 Customer Reviews over 151 pages
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- Location
- Grantham
- Reviewing
- Vodafone
- Date
- 2018-09-27
- Comments
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HI, well I ditched Origin to move to Vodafone and I am so glad I did.
Origin never gave me the speed they promised by some margin, paid for 38, most of the time got 20 and that after spending hours on the phone with them (Nightmare business)
Now on Vodafone I am getting 50+ and loving it. it has never dropped or gone below 49mb even at peak times. OK I am not getting the promised 55mb but they have given me a 15% discount because of that, so from my point of view, I am paying some £7.50 a month less than Origin and consistantly getting more than double the speed - Bonus.....get in!!
- Location
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- Location
- Milton Keynes
- Reviewing
- Vodafone
- Date
- 2018-09-25
- Comments
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Changed from Sky due to price and guaranteed min speed of 25mbs. Guaranteed speed is a joke. App said synced at 25 mbs but speed test software saying around 5 mbs. They dropped the price by 15% but it is not worth the money. Sky was very reliable, very rarely dropped out and speed was pretty consistent. I would not recommend changing to this ISP unless you are willing to put up with regular drop outs and poor speeds. You get what you pay for.
- Location
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- Location
- Burton on Trent
- Reviewing
- Vodafone
- Date
- 2018-09-23
- Comments
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THE WORST BROADBAND EVER! Thought I’d save money by getting fibre for £20 per month through Vodafone. Constantly drops out and I can’t even load webpages in less than 5 minutes. YouTube videos don’t load in 360p and the internet kicks my Xbox offline every 15 minutes. Contact Vodafone for them to tell me that my exchange is overloaded on the fibre line and that it’s an Openreach issue, and not their fault. I contact Openreach to find out that they have no idea what I’m talking about! Vodafone will just fob you off constantly. I would rather spend £100 per month if it meant I would have reliable fast internet
- Location
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- Location
- Manchester
- Reviewing
- Vodafone
- Date
- 2018-09-21
- Comments
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Three words a load of rubbish very slow only works when it wants to had nothing but problems with it from day 1 do not get this broadband you will regret it I'm counting the days till I am out of contract
- Location
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- Location
- Fareham
- Reviewing
- Vodafone
- Date
- 2018-09-21
- Comments
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I switched from BT to vodafone in April 2018. I've never experience a problem. Switch over was painless and the service has been continuous without interruptions. (Being .7 miles from the nearest exchange may be an advantage).
- Location
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- Location
- Bristol
- Reviewing
- Vodafone
- Date
- 2018-09-21
- Location
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- Location
- Allington
- Reviewing
- Vodafone
- Date
- 2018-09-17
- Comments
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Brilliant, was with Origin (urgh) was slow, just service was diabolical, took 4 days to answer an email to be told to ring, after 2 hours waiting to be answered hung up
Vodafone are brilliant, old ISP said my line would not support anything over 25mb download, somehow Vodafone have miraculously achieved over 55mb, now that is just a tad quicker than 25mb Mr Origin.
Cant rate customer service and I have not needed to call them but everything works just fine and so fast now.
Switch to them, you won't regret ir.
- Location
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- Location
- York
- Reviewing
- Vodafone
- Date
- 2018-09-13
- Comments
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Two weeks ago changed from BT to Vodafone because BT had raised the price once again mid contract The change over went without a hitch and had no problem speaking to customer service.
- Location
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- Location
- Buckinghamshire
- Reviewing
- Vodafone
- Date
- 2018-09-13
- Comments
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Been with them six months, absolutely terrible.
1. Signing up was a nightmare - refused to accept details, tried to charge me the wrong amount, repeatedly rejected my card details.
2. When it went live service very very patchy - constant drop outs and slow speed. An issue that has never been resolved to my satisfaction.
3. Customer service appalling - nothing is ever done, you have to explain everything ten times over.
4. The router is sh*t.
Stay away from this clown company.
- Location
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- Location
- Warwick
- Reviewing
- Vodafone
- Date
- 2018-09-07
- Comments
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I ordered my broadband circuit & later found Vodafone cancelled the order reason being they were fed with false information from some credit check agency. I have not ordered a million dollar circuit & a £20 monthly package.
- Location
The reviews published on this page are those of the individual authors who have warrantied that they abide by our review guidelines. Reviews are not the opinion of Broadband.co.uk.