4,684 Customer Reviews over 118 pages
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- Location
- Stockport
- Reviewing
- Virgin Media
- Date
- 2018-04-17
- Comments
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Absolutely awful internet! Would not recommend, is very slow and laggy.
- Location
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- Location
- Cumbria
- Reviewing
- Virgin Media
- Date
- 2023-12-07
- Comments
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Fantastic broadband never had an issue from the moment I connected it!! Could stream anything with no buffering. Unfortunately I moved to Cumbria where they don’t cover so had to cancel early and pay the costs but brilliant product otherwise.
- Location
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- Location
- London
- Reviewing
- Virgin Media
- Date
- 2015-11-03
- Comments
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Utilisation issues for the last 9 months - they simply can't provide the service. Many calls to customer support but no solution provided. Speed during 'peak' time is typically less than 2mb/s when up to 50mb/s is advertised. Often can't even stream music. Time to leave.
- Location
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- Location
- Croydon
- Reviewing
- Virgin Media
- Date
- 2019-07-26
- Comments
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Internet speed is good, when it works. Keeps dropping on a regular basis since February. Already had the hub replaced ans two visits from a technician. Customer service utterly useless and I had to wait over 3 hours for my chat being answered.
- Location
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- Location
- halifax
- Reviewing
- Virgin Media
- Date
- 2015-05-05
- Location
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- Location
- Hartlepool
- Reviewing
- Virgin Media
- Date
- 2022-06-13
- Comments
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Cuts out 15-20 times a day. Not great when you need a consistent, uninterrupted wireless connection. Would never recommend. Using hotspot on my phone data is more reliable than this pile of utter ****
- Location
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- Location
- Leicester
- Reviewing
- Virgin Media
- Date
- 2019-02-19
- Comments
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If you are looking for an internet provider. Try and avoid virgin media. Their speeds are good and that’s how they get you. But it just goes down randomly I don’t think it’s planned maintenance as in there website it doesn’t acknowledge that it has gone down. However in the last 2 months the internet has gone down multiple times for no reason. Stopping me from being able to do anything on the internet for up to 4 hours. They give no indication of when it will be back online you just have to hope and wait. Terrible company with no care for there customers. Avoid them please.
- Location
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- Location
- London
- Reviewing
- Virgin Media
- Date
- 2017-06-19
- Location
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- Location
- Southampton
- Reviewing
- Virgin Media
- Date
- 2018-09-14
- Comments
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Been with Virgin Media for several years. Normally decent speed. No issues until recently when line failed suddenly. The customer service I have received has been awful, resulting in me raising a formal complaint which Virgin Media even failed to respond to within the promised timescales.
- Location
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- Location
- Hampshire
- Reviewing
- Virgin Media
- Date
- 2013-07-17
- Comments
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So after being charged 4x the BT rate for ~1mb connection i've been trying to leave Virgin for the last month. After calling to leave and get my MAC code - I came home to find the Broadband disconnected immediately. After 3 hours on the phone virgin tell me nothing they can do as BT have taken over the line, refusal to reconnect the broadband and have now us without broadband for 4 weeks. They also refuse to release the phone line so we can start the new service.
I could write a small book on all the calls, escalations, contradictions, mis-guidance that we've been through over the last 2 weeks trying to resolve this...... its been stressful, unprofessional and and caused significant personal impact as we both work at home and rely on being connected. Due to the nature of our work we have a police monitored system which is now down - so they have also put a worker at risk for a month which could have horrific consequences.
So far we have spent in excess of 5 hours on the phone escalating..... been lied to repeatedly about disconnection dates, status of the phone line, "Software issues", its BTs fault (untrue), its standard practice (again not true)... I could go on...
I have never in my life experienced such bad customer service, been lied and misguided so much by any company. I've cancelled everything to do with Virgin and will never use them again for anything, Working in a large company who use a lot of data and telco connections... wont touch them with a bargepole for those either!
Virgin used to be a brand I admired........ after this experience I will never used them again for anything and am constructing a long letter of the events of the last month to send to the industry regulators, watchdogs and online forums.
- Location
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- Location
- Ealing, London
- Reviewing
- Virgin Media
- Date
- 2017-11-12
- Comments
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Worst broadband provider. Have been trying to fix the broadband, in the entire area affecting thousands of customers, over a year now. They admitted to overselling their subscriptions in the area. Estimated time to fix it 12 months! Getting 5MB and paying for 150MB. Do yourself a favour and pay a little extra at a reliable provider.
- Location
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- Location
- London
- Reviewing
- Virgin Media
- Date
- 2019-09-05
- Comments
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Avoid like the plague.
When things are working, it's great, its just exceptionally rare.
Between a service that goes up and down more often than a cheap hooker, and down periods stretching into days or weeks (currently on week 4 of the current down period) you'll be lucky to get anything close to what you're paying for.
Not to mention the vacuous staff who have no idea what's going on, the sales staff who call you constantly to try and keep you on their service that doesn't work (If they spent half as much time fixing the problems they could fire half the sales team) and the engineers who are at best wildly incompetent.
As a non religious person, I'm praying that these guys go bankrupt as soon as possible so they stop scamming people.
- Location
-
- Location
- London
- Reviewing
- Virgin Media
- Date
- 2017-04-03
- Comments
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Pay for 70mg which is mostly under 17mg on an intermittent servicein central London 2017 !!
Useless, dishonest and unapologetic.
You may recall the Virgin advertising with Usain Bolt.. it's a fantasy. Reality would be a 30 stone drunk passed out in front of a kebab shop in a pool of his vomit.
After many years of BS we're leaving.
DON'T JOIN VIRGIN
- Location
-
- Location
- Loughton, Essex
- Reviewing
- Virgin Media
- Date
- 2017-03-16
- Comments
-
Rather disappointed with Virgin Media as their website stated that the fibre broadband was available in my area via their post code lookup system - I additionally checked this with one of their employees using their online Chat service and they confirmed it was available. However, when the engineer was due to setup the service at our property which was booked in at almost one month in advance the engineer didn't bother turning up. At the end of the day after waiting in all afternoon for the engineer to show my wife rang Virgin Media in which they stated the service couldn't be installed in our area. The lack of communication is rather disappointing to say the least, as well as the fact that it has cost me in both time and money as I had to pay £30 to cancel the BT line and now I have to pay £20 again to reactivate it. Virgin Media refused to reimburse me for my expenses even though they have mis-sold me the broadband as they stated it was originally available.
I've given them two stars as the people on the phone are actually quite nice - however the information they provide is incorrect.
Unfortunately, I wouldn't recommend Virgin Media to any friends.
- Location
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- Location
- Nottingham
- Reviewing
- Virgin Media
- Date
- 2021-01-05
- Comments
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I have been trying to get this company to fix my internet fir nearly a month. They keep fobbing me off with excuses as to why the service is not working and none seem reasonable for a company as large as this one.
I use an app called nextdoor neighborhood or something like that. And it allows the community to stay in touch and commincate issues between us. It appears several people in my area suffer the same issues..
I phone them to report things and just get through to people working from home with no ability to do anything. When you do get to speak to someone. You either get fibbed off or the phone line will go dead when put in hold to contact supervisors or engineers.
I can not recommend anyone use this company at the moment, even though it is difficult in this country to find alternatives due to lack of general investment into our internet backbone from companies and governments alike
Update 5/1/21
Been back InTouch with this company today. Issues still not resolved and made to feel as if i am being blamed for issues i am suffering. And that during this pandemic i should make allowances for this and just out up with it.
They also decided to increase my bill during this period and almost doubling the cost whilst supplying an inferior service.
I would suggest to everyone to find a different supplier. We all need to start using yhe smaller services and let these big boys go bust or get close to it. They may start improving their systems. I am going from 200mg (intermittently) which is far more than needed to a 56mg connection with plusnet that is a permanent stream. Please all be aware you do not need huge download speeds. Most media apps only use 4mg maximum. 200 mg is meant for multiple use household where there are more than 10 people.
Each person only need a maximum of 10mg unless gaming or downloading huge files.
- Location
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- Location
- Nottingham
- Reviewing
- Virgin Media
- Date
- 2017-02-15
- Comments
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Broadband is great at low usage times during the day we get the 150Mb down and 12Mb up speeds but during peak times it goes down as low as 50Mb down. Not good really and also seen slower speeds when my boys got Xbox ones for xmas and all the downloads resulted in slower speeds so assume I was limited. Have now moved to talktalk and although customer service is absolutely rubbish I do get 62Mb down and 20Mb up constantly using Speedtest app so much more stable
- Location
-
- Location
- Chichester
- Reviewing
- Virgin Media
- Date
- 2022-10-28
- Comments
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My personal advice is to stay away from Virgin at all costs. The customer service is so appalling and will drive you to despair. Trust me as well, you will need to call them at some point.
We were due to move home as our contract was running out, so I spoke with Virgin, and they were very kind to offer me a temporary 3-month extension on my Wi-Fi. I rang yesterday to now cancel my contract as I am within the 60 days of the end, and they are denying that 3 months exists, and I would have to pay for 18 months. This despite it clearly showing on my records. They are claiming that I was promised it, but it is not legitimate.
Irony is I am not surprised.
If you wish to keep your sanity stay away from this company.
- Location
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- Location
- Barnet
- Reviewing
- Virgin Media
- Date
- 2019-08-31
- Comments
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Fast broadband comes at a VERY heavy price. Customer service it frustratingly appalling. Have literally spent HOURS of my life on hold to customer services.
After two months of intermittent service, I have just been told that I will need to pay them £200 to cut my losses to go back to BT
- Location
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- Location
- London
- Reviewing
- Virgin Media
- Date
- 2022-09-12
- Comments
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This is the worst service ever be warned. Most phones wont connect to the WIFI and the television has been out for a month but it is not listed on their outages. The tech help is useless. I regret ever getting it. Dont say you were not warned
- Location
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- Location
- south east london
- Reviewing
- Virgin Media
- Date
- 2020-05-06
- Comments
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Virgin Media should be renamed Virgin Merdia... No internet, if you EVER managed to get to speak to someone they will send you a new router which will work for one month. There is NO customer service - not even a note anywhere saying anything about it. They will charge you over the odds (I pay £50 a month for ONLY broadband) - they will not fix problems, EVER! And then, they will send you email telling you how 'your speed has been boosted!' - now imagine you buy a car that won't start, and the manufacturer bombards you with messages telling you how fast you can travel down the autobahn!!!
Who effing cares for download speeds of a million times faster than the competition, if you can NEVER use your internet connection?
Liars, thieves, incompetent dumbwits!
- Location
-
- Location
- Oxford
- Reviewing
- Virgin Media
- Date
- 2019-03-31
- Comments
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Rarely got the advertised speed. Had few periods where broadband was out of action. Customer service was absolutely shocking when we moved house and tried to cancel the deal, the only way to do it is on the phone, then they asked lots of completely irrelevant questions. Won't be using Virgin again.
- Location
-
- Location
- LONDON
- Reviewing
- Virgin Media
- Date
- 2017-03-29
- Comments
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Hi all,
I'd like to explain my situation and how I was abused and trapped by Virgin Media. This testimony is for your help, for you to know how things are treated at VM when service faulted.
I moved in my new home on the 13th of january. A technician came to install all he services and everything was working... for some days.
5 or 6 days later, the internet connection faulted. I contacted the team and they send some technicians.engineers to look after the problem. At the begining of february they called me to inform that the technician who was supposed to come at my house won't because it is a problem of network (cable in the street) and postponed the appointment to the 12 of march (more than a month later). At this stage I was very irritated because I need internet for my work so I had to suscibe more 4G data from my mobile provider. In the meantime the have debited 92£ from my account for the service from 13 january - 12 march, so for 5 days of working services. I asked several times for reimbursement but nothing.
So the 12 march, after almost 2 months of waiting I was impatient to use my internet connect but guess what ? It was still not working. I have contacted the fault service team 2 times and they were not able to give me an answer why. The connect me to the construction team who told me they will contact me within 2 days and that the problem should be fixed betewwen 2 - 8 weeks (8 weeks again to wait!!!!!). I was exhausted and wanted to cancel to go at BT or Sky, so I called the customer services who connected me to the cancellation team. There I explained the situation and say that I wanted to cancel my subsciption without early terminate fees because the were not able to provide the service.
Oh yes, the funny thing is as the internet defaulted after 5 days and the time they send a technician to my home it was too late (more than 14 days) to cancel without fees.
So the guy told me that the constuction team will contact me within 2 days and after this call if I have to wait too (more than 2 weeks) I will be able to cancel without fees. I asked him to confirm that by sendinbg me an email. He accepted but guess what ? I never recived it.
5 days later, of course nobody from the construction team contacted me, I contacted the service and someone said that the problem will be fixed on 24th of march. Wahou ! finally a date of availability of the service i am paying for but can't use
And the 24th of march I think you have already guess that it was not working!!!
I am more exhausted than irritated now. On monday I have again contacted the team, they said the construction team will contact me within 2 days. The didnt. Today I have contacted the team, the said me the construction team will contact me today. Again and again, the same answer and no internet.
So finally I decided to contact the complaint team. I chatted with Zoe, who were very unpleasant. She told me that I have to wait 7 more working days. I said that I cannot wait anymore as I am waiting for almost 3 months now. So as your colleague told me before I wanted to cancel without early terminate fees. And what was my surprise when she told me than it wasn't possible that I have to pay more than 100£ for terminate my bundle!!!!
I feel very trapped today. VM are taking my money, they dont provide the service and if I want to terminate I have to give more money. Is that the kinf of treatment we have to bear with this company?
I don't know what to do anymore. I continue to pay for the service, I am paying more and more 4G data from my mobile provider, and I cannot switch VM from a honest and professional provider.
I hope this testominy could help those who wondering if they should go at VM. For information in my service status it is written that everything works. So dont be abused like me and run away!
- Location
-
- Location
- Twickenham
- Reviewing
- Virgin Media
- Date
- 2018-07-09
- Comments
-
Having been with Virgin Media for 8 years, I have finally cancelled my contract due to an unacceptable deterioration in their services. When I first became a customer in 2010 I was impressed with the broadband service and this continued for 5 years, using them in two properties. For the last 3 years, despite paying for the 100mbs package, I have had ongoing issues with speed, reliability and most notably, wireless signal. Despite MANY calls to their tech teams and eventually a replacement router, the service if anything has continued to deteriorate. One customer service agent admitted that Virgin Media have oversold their product in certain areas and do not have the capacity to provide the broadband speeds as advertised, or it seems, the reliability. Be vary wary of their advertised speeds - I have been unable to consistently achieve much over 20mbs at best via my wireless router for almost three years, despite having a 100mbs package.
- Location
-
- Location
- Harpenden
- Reviewing
- Virgin Media
- Date
- 2017-05-16
- Comments
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Very poor broadband signal
I have been told that my area has ditra ottic cable and 100mb per sec.
But nothing of that internet intermittent signal impossible watch movi online buffering all the time.
Customers services incompetent and never solve any requests. Very disappointed. Just waiting end contract.
- Location
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- Location
- Brighton
- Reviewing
- Virgin Media
- Date
- 2022-08-30
- Comments
-
Disappointing Braodband and even bigger disappointment with regards to customer service. I have been a Virgin Media broadband customer for three years previously in a different city and it was great. No problems at all. Unfortunately in Brighton the Broadband was awful and when I reported the slow speeds and the constant cutting out I was made to feel very small and incompetent. Virgin Media were not interested in the slightest and just kept saying that their end said there weren’t any issues. They eventually sent out an engineer who also didn’t resolve anything and just told us we were at the end of the line. To finish it off when my contract was up Virgin wanted a £40 early disconnection fee as my tenancy was for a month less than my Broadband contract. I decided to just pay the 12 months despite no longer being at the property. I was then contacted asking if I would terminate the contract early as someone else was moving into the property but I declined to pay the early disconnection fee. The person was quite insistent despite me making it obvious that their timing was most inconvenient and I asked if they could ring back at a more convenient time. They didn’t ring again that evening as requested. I then rang them back to clarify what was going on and again I was asked if I wanted to pay the early disconnection fee, yet again I declined their kind offer to pay more money for a service I was no longer using. Then out if the blue I received a final bill saying that my contract had been terminated without any consultation with myself. When I queried the bill I was told by the young man, I won’t name him as it’s probably not allowed, that Virgin Media could basically do whatever they liked with the contract or words to that effect and when I queried this statement he reneged and denied saying it, although sounding a little flustered. So disappointed this year with the poor service received after three previous contracts that went without any hitches at all. Most phone conversations were discourteous and quite frankly rude at times,
- Location
-
- Location
- Leeds
- Reviewing
- Virgin Media
- Date
- 2016-10-08
- Comments
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I would be able to write about the speed and reliability of the broadband but seen as we've been waiting 2 weeks for a technician to come out and actually set the box up I can't write about that so therefore I'll write about the technicians speed and reliability... if they had any either after waiting 2 weeks for someone to actually come out we get a text saying he'd be 10 minutes... 2 hours later still not here, rang again said he'd be here at 1... hour later still not here, so 8 hours later still sat here without the arrival of the technician or any wifi I wouldn't recommend this company to anyone
- Location
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- Location
- Cranbrook
- Reviewing
- Virgin Media
- Date
- 2017-01-11
- Comments
-
I'm in a new build area so had no choice but to go with virgin or BT as they build the wires into the house.
Just had such a patroninsing chat host trying to tell me I didn't pay the bill when it's on my bank statement I did.
Also fed up with speeds dropping & the kids ps4's lagging all the time.
I'm paying them enough each month for it but they don't to mcare one bit!
- Location
-
- Location
- Keighley
- Reviewing
- Virgin Media
- Date
- 2019-08-25
- Comments
-
Why isn't it possible to leave a zero?
This company is the absolute worst pile of excrement I have ever had the misfortune to deal with. I dreaded making calls to them because they never understand what you are calling for - the language barrier is extremely hard to navigate, considering they have the majority of their call centres overseas. They overcharge/charge for random things, but woe betide you if you try to resolve it. I'd imagine I'm somewhere around £300 out of pocket for constant errors you cannot resolve. You can ring & get one result, but call about the same issue & get a completely contradictory response, usually resulting in them trying to charge you again. I have never once had a decent experience with them, and am so glad I left for Sky. I tried to contact the complaints department and the contact box never even transferred to an agent! It's appalling that such a huge company would have 0.4/10 & not do a single thing to resolve it - tells you all you need to know about their customer care vs money grabbing. Eurgh, they've been an absolute nightmare from start to finish, & by the end I was paying £10 extra for a bill than the deal I initially signed up for & was 'guaranteed' indefinitely. I used the company for various different products, but I have since changed every single one, and could not be happier with the choice. Trust the negative reviews, they are completely accurate!
- Location
-
- Location
- London
- Reviewing
- Virgin Media
- Date
- 2017-10-26
- Comments
-
Awful service - the wifi is always down and the customer service to resolve this is terrible. Calls, tweets etc. lead nowhere. I wish we had never signed up with them - it's a joke and the worst broadband provider I've ever had.
- Location
-
- Location
- Bournemouth
- Reviewing
- Virgin Media
- Date
- 2022-05-10
- Comments
-
I would happily give zero stars, in every way for everything.
My late mother had virgin and she unfortunately passed away in December. I call to notify them in January and was given two options. Either carry on with her existing contract OR become a “New Customer”. As she was a long standing customer she managed to secure a very good package deal. So I agreed to continue under those terms and gave over my bank details.
However it has been anything but a smooth ride.
Having to make contact, on average; monthly, as the direct debit amount was not correct and/or services not working.
This came to ahead in March 22 when I received a bill for double the agreed amount. I called and was informed that the amount to be debited from my account was not that amount, this was showing as they had not made a manual credit adjustment in time.
Direct debit date comes around and they take that larger amount.
I called again and demanded my money back. I was directed to make an Indemnity claim at the bank, which I did.
Then in April I received a bill with an even larger balance.
I was persuaded by a virgin media sales rep that all my problems would go away if I took out a new package as I wasn’t actually on a contract - which incurs a charge, there was no direct debit set up - which incurs another fee.
So I set up as a new customer and there was a very detailed conversation about amounts to be paid and credits and account closures.
Suffice to say I sought another provider and had them come and install actual fibre to my property, not a glorified broadband speed.
To then be told that it’s virgins standard procedure to charge a month in advance.
This was never outlined to me at all during an hours telephone conversation.
So I called to close everything down. And even though I’m not in contract, or at this point, even using their service (every virgin piece of equipment was unplugged and set to the side) and that I would need to arrange for their equipment to be sent back or they are going to charge me £65.00.
Cut to now. Having spent 36 hours in their chat queue and it is only now that o have managed to get a complaint officially raised.
I am now left with a motorways length of cable at my house which is draped through my guttering, stuffed under hedges and worse - a tripping hazard as pointed out by the new providers independent regional installation team. No wonder the service was so shoddy it was never installed properly.
I will never have any Virgin Media product in my house again. And now they have merged with O2 - with whom my family have been loyal customers for years. We are also in the process of switching all mobile contracts and services to another provider. I will now actively discourage people to sign up with virgin media and I will leave negative reviews at any given opportunity so that people are aware just how this disgraceful and inept this organisation is.
BEWARE of virgin media. They are quick to take your money and make their demand for it. But if you have a problem or complaint you will passed from pillar to post and heaven forbid you suffer a bereavement.
And here is the real kicker ladies and gentleman - after all said and done. They are insisting that once the closure is complete I will still owe them £40.odd.
- Location
-
- Location
- Hampshire
- Reviewing
- Virgin Media
- Date
- 2018-03-03
- Comments
-
They USED TO be good. I downsized my package n over the phone was offered the deal I accepted but in fact they gave me a different deal n there is nothing I can do as they don't have it on the system. Simply woman from customer service LIED to me to make me stay with them! DO NOT RECOMMEND. Speed is ok but now n then I loose connection
- Location
-
- Location
- Swindon
- Reviewing
- Virgin Media
- Date
- 2022-12-07
- Location
-
- Location
- Oxford
- Reviewing
- Virgin Media
- Date
- 2015-03-01
- Comments
-
I used Virgin for a bit more than a year - broadband was extremely slow and stopping every 5 minutes. When I moved to another provider they continue to get money from my account and never reimbursed me ... Their customer service let you on hold for ages... Very very disappointing
- Location
-
- Location
- Huddersfield
- Reviewing
- Virgin Media
- Date
- 2022-08-19
- Comments
-
Where to start. In all my years I have never ever experienced such appalling service. How virgin media are still in business is beyond me. This is the 1st time ever I had had to resort to leaving a review I am at my wits end. Hours and hours of phone calls, chats, formal complaints and watsap chats and 3 mths later after my 1st call to cancel my broadband and I am still receiving bills. Endless failed callbacks. I'm just lost for words. 0 stars
- Location
-
- Location
- Bromley
- Reviewing
- Virgin Media
- Date
- 2020-07-01
- Comments
-
Virgin, virgin virgin, you certainly are not, pure and delightful. I have been with virgin about 13 years, but for the last 4 or 5 years have had nothing but untold problems, with broadband....I was going to write more, but my internet keeps freezing and then disappearing completely, need I say more! Sky here I come!!!!
- Location
-
- Location
- Kent
- Reviewing
- Virgin Media
- Date
- 2015-10-21
- Comments
-
Biggest mistake I ever made was having virgin media right from day one of instalation when they installed it wrong and left me without a landline for 4 weeks ! . Although the television has been reliable most of the time the phone hasnt and the broadband is always giving problems , at least once or twice a week we have no internet and also get told of loss of service due to service works in the area by letter or text. Customer service is rubbish and be warned that when you agree your bundle price , it will go up in price within weeks. Lots of hidden charges on the phone bill as well which makes your bundle not such a bargin. The customer sales department also add on extras you dont ask for . It look me 10 months for Virgin to finally take the correct bundle direct debit amount and refund me. I emailed a complaint in January 2015 I recieved an automated email back to say someone would get back in touch within two weeks , ......9 months later I still havent heard from them !!! I cannot wait untill my contract ends and I will cancel my contract . Never had these problems with Sky or BT,. Virgin seriously need to get their act together !!
- Location
-
- Location
- Nottingham
- Reviewing
- Virgin Media
- Date
- 2018-11-28
- Comments
-
Wish I never made the move to Virgin!
Currently paying for the VIP package with 350mbps speed.. so far the best I have achieved is 190mbps. I know to some that is fantastic speed but this will last 5 minutes max and then drop to 30 odd... I have spoken to the team at virgin who replied saying 350mbps is only achievable on wired connections and would depend on the house, I asked for them to lower my package as I don’t even get 150 as a constant but they have refused. I am now also struggling with my tv package. It freezes and struggled to load.
To give you an idea how bad things are, I am getting buffering on Netflix! Yet I pay £89 a month... awful service.
My complaint has been sent 6 days ago and I am still yet to hear from them.
I am hoping the 12 months go quick so I can go back to Sky with BY internet.
Please seriously consider options before jumping to virgin.
- Location
-
- Location
- leicester
- Reviewing
- Virgin Media
- Date
- 2014-06-20
- Location
-
- Location
- NW9 9TD
- Reviewing
- Virgin Media
- Date
- 2023-04-01
- Comments
-
Very bad broadband services and customer service, they provide worst broadband services and no customer support and not giving any compensation
- Location
-
- Location
- Le4 7gh
- Reviewing
- Virgin Media
- Date
- 2019-10-18
- Comments
-
I dont want to say anything look my rating and estimate howmuch i satisfied from there service and speen of network they just say 100mb but it is not true
- Location
The reviews published on this page are those of the individual authors who have warrantied that they abide by our review guidelines. Reviews are not the opinion of Broadband.co.uk.