TrueSpeed Broadband Reviews

Sometimes the best way to get a feel for a broadband provider is to read what those who are already customers think of the service they're receiving. Below are all the reviews we've received for TrueSpeed.

Overall Customer Ratings for TrueSpeed

  • Satisfaction
    3.8 stars
  • Customer Service
    4 stars
  • Speed
    3.9 stars
  • Reliability
    3.9 stars

Based on 78 customer ratings since 2016-06-17

Visit TrueSpeed   Read our TrueSpeed buyers guide

Ratings are left by users of our speed test as well as by reviewers. Recent star ratings summarise the last 12 months of ratings or the last 100 ratings placed, whichever is largest.

2 Customer Reviews

  • Reviewer
    Location
    Newton St Loe
    Reviewing
    TrueSpeed
    Date
    Ratings
    • Satisfaction
      1 star
    • Speed
      2 stars
    • Reliability
      1 star
    Comments
    Unbelievably poor billing service. Zero stars for customer support. Recommend stay well away from this provider
  • Reviewer
    Location
    Somerset
    Reviewing
    TrueSpeed
    Date
    Ratings
    • Satisfaction
      1 star
    • Customer Service
      1 star
    Comments
    Terrible company , terrible service and diabolical communication !! Proceed at your own risk !! We ordered , given a install date 4 weeks in advance then on install day they decided that the pole in the village was over crowded so I was told to use another provider !!! Gets better , i asked how I could complain they said go on line !!!!! Bearing in mind they didn’t connect us ! My advice is use gigaclear or even bt but stay away from this shower ! They still haven’t returned my calls or emailed a decent reason so I have reported them to ofcom and written to our mp as I strongly believe this company should not be receiving government subsidies to fit in rural areas as they are not fit for purpose

The reviews published on this page are those of the individual authors who have warrantied that they abide by our review guidelines. Reviews are not the opinion of Broadband.co.uk.