2,278 Customer Reviews over 228 pages
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- Location
- Edinburgh
- Reviewing
- Sky
- Date
- 2023-06-21
- Comments
-
0 customer service.
Takes half a day to try and get hold of any support. All done via automated messaging services.
DO NOT USE SKY.
- Location
-
- Location
- London
- Reviewing
- Sky
- Date
- 2023-06-20
- Comments
-
I’m really sorry but this internet is very weak and it’s not worth. Really bad impression from this company. Definitely not recommend !
- Location
-
- Location
- Wakefield
- Reviewing
- Sky
- Date
- 2023-06-16
- Comments
-
Been with Sky a while and happy with most packages but their broadband speed is not great and it does drop out at odd times. Not sure if any other provider will give better speeds but they are cheaper.
- Location
-
- Location
- BEXLEYHEATH
- Reviewing
- Sky
- Date
- 2023-06-10
- Comments
-
I am disgusted by the service Sky provided throughout the house move. For the last 17 days I didn't have internet except for one day when Openreach engineer visited us. I work from home, and have missed so many deadlines, my son is missing uploading school homeworks. Numerous calls we made to Sky, they keep blaming Openreach, keep saying we don't need to stay home for the engineer's visit while engineer who visited said he certainly needed to come indoors. He also mentioned Sky tries to cut corners by not sending for engineers. I am disgusted, wish I could give zero stars to write this review. Now Sky says they need to wait for Openreach to get back to them for the next 4 days, then them to us....from experience we know it translates as--call and keep calling Sky. A service which takes money shamelessly without service.
- Location
-
- Location
- Whitchurch Cardiff
- Reviewing
- Sky
- Date
- 2023-06-09
- Comments
-
Since our SKY broadband has been upgraded we
have had numerous problems.
Staff apologies for their companies not having enough engineers.
After sales service poor.
We have been forced to seek another provider.
- Location
-
- Location
- Cambridge
- Reviewing
- Sky
- Date
- 2023-05-02
- Comments
-
I could write a novel about how utterly terrible my experiences with Sky Broadband have been on every level. The short version is that I have been without internet for 42 days (and counting) with still no explanation or any indication of when the issue will be resolved, despite countless phone calls with their advisors. Avoid Sky like the plague.
- Location
-
- Location
- Inverness
- Reviewing
- Sky
- Date
- 2023-04-25
- Comments
-
Absolutely the worst customer service
- Location
-
- Location
- Lincs
- Reviewing
- Sky
- Date
- 2023-04-24
- Comments
-
Do not touch with a bargepole. I agreed a deal for 18 months & they honoured it for one month. It then increased by 25%. All they want is your money the agreed deal does not matter to them. Have canceled contract from its end & will never use them again. Broadband speed on FTTP seemed no faster than FTTC with Plusnet.
- Location
-
- Location
- Grantham
- Reviewing
- Sky
- Date
- 2023-04-24
- Comments
-
My bill keeps going up and up i call costumer service
They are very arrogant I’m leaving sky soon my contact ends i don’t recommend
- Location
-
- Location
- Dorset
- Reviewing
- Sky
- Date
- 2023-04-22
- Comments
-
All fine, until you try and leave. 4 calls - now trying to charge me for equipment that I have sent back and months I do not owe. Go elsewhere DO NOT buy from sky.
- Location
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