Quickline Reviews

Sometimes the best way to get a feel for a broadband provider is to read what those who are already customers think of the service they're receiving. Below are all the reviews we've received for Quickline.

Recent Customer Ratings for Quickline

  • Satisfaction
    2.9 stars
  • Customer Service
    3.1 stars
  • Speed
    2.7 stars
  • Reliability
    2.7 stars

Based on 100 customer ratings since 2017-03-17 (Show all time ratings)

Find alternatives to Quicklines to Quickline   Compare broadband in your area

Ratings are left by users of our speed test as well as by reviewers. Recent star ratings summarise the last 12 months of ratings or the last 100 ratings placed, whichever is largest.

7 Customer Reviews

  • Reviewer
    Location
    Huddersfield
    Reviewing
    Quickline
    Date
    Ratings
    • Satisfaction
      1 star
    • Customer Service
      1 star
    • Speed
      1 star
    • Reliability
      1 star
    Comments
    Avoid this shoddy company, had an install booked in for 5 weeks and on the day of install at 2pm phone to say installers van has broken down.
    (Laughable)
    Had a feeling this would happen reading some of the other reviews.
    Really annoyed as I had taken the day off work for this and for them to not let me know until 2pm is disgusting.
    They don’t even give you a rough time of arrival and expect you to sit in all day for them, (stupid)

    Update to your reply:
    That reply is as weak as the excuse you gave to me for wasting my time today. I don’t believe you at all and I hope people reading this will avoid you. You don’t have the decency to email me to resolve the problem, bad service
  • Reviewer
    Location
    Branston Booths Lincoln
    Reviewing
    Quickline
    Date
    Ratings
    • Satisfaction
      3 stars
    • Customer Service
      3 stars
    • Speed
      4 stars
    • Reliability
      1 star
    Comments
    The 5G service is a big improvement on the BT provided broadband, but it has been very unreliable. The local router is generally OK and the fault seems to be a recurring problem within the Quickline network. It is often down for several hours before they fix it.
  • Reviewer
    Location
    Lincoln
    Reviewing
    Quickline
    Date
    Ratings
    • Satisfaction
      1 star
    • Customer Service
      1 star
    • Speed
      1 star
    • Reliability
      1 star
    Comments
    They have been terrible for the past months. Very slow internet, lack of communication within the company and general idiocy, and we have been left with no internet on the first day back to school/university/work, which is all done online at the moment because of the pandemic. Avoid quickline wherever possible.
  • Reviewer
    Location
    Bradford
    Reviewing
    Quickline
    Date
    Ratings
    • Satisfaction
      5 stars
    • Customer Service
      5 stars
    • Speed
      3 stars
    • Reliability
      4 stars
    Comments
    Luke service engineer came out installed unit good at his job and very perlite
  • Reviewer
    Location
    Sixhills, Lincs.
    Reviewing
    Quickline
    Date
    Ratings
    • Satisfaction
      5 stars
    • Customer Service
      5 stars
    • Speed
      4 stars
    • Reliability
      3 stars
    Comments
    After 3 weeks of really good service my internet dropped out completely.
    Paul and Russ came today to sort it out. The cause proved to be elusive, but they stuck with what was beginning to look like an unsolvable problem until they did solve it!
    Graet work fellahs!
  • Reviewer
    Location
    Westow
    Reviewing
    Quickline
    Date
    Ratings
    • Satisfaction
      1 star
    • Customer Service
      1 star
    • Speed
      3 stars
    • Reliability
      1 star
    Comments
    Currently in week 11.
    Service been off 5 time (listed support tickets)
    average of one day every 2 weeks plus other shorter random stop starts! One of the outages they booked a call out in excess of 2 weeks earliest call out!
    Support tickets get very slow response approximately 24 hours on week days has been the fastest response. Can this be considered an appropriate service?
  • Reviewer
    Location
    Thirsk
    Reviewing
    Quickline
    Date
    Ratings
    • Satisfaction
      1 star
    • Customer Service
      1 star
    • Speed
      1 star
    • Reliability
      1 star
    Comments
    Not a great service from this company. For reasons best known to themselves technical issues have reduced broadband speeds to less than 1mbs. Despite raising this with the company, their support, managers, accounts etc, weeks later, still no action, apology or fix. Its made working and watching streaming services useless. I might as well be on dial up.

The reviews published on this page are those of the individual authors who have warrantied that they abide by our review guidelines. Reviews are not the opinion of Broadband.co.uk.

Quickline are not affiliated with Broadband.co.uk. This page does not constitute any affiliation between Broadband.co.uk and Quickline.