1,366 Customer Reviews over 137 pages
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- Location
- Sidcup
- Reviewing
- Post Office
- Date
- 2021-01-31
- Comments
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The worst broadband provide I have ever had. Internet keep disconnecting almost every day. I contacted customers support but they keep saying that they don't see any problem. They didn't solve the problem during 6 months. Internet speed is so poor that the best way to use it is to connect a pc and laptop to router via cable. Wifi signal is very poor. Avoid Post Office Broadband!
- Location
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- Location
- Wirral
- Reviewing
- Post Office
- Date
- 2021-01-31
- Comments
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In the day I usually get about a solid 18mb/s. As soon as it's night, drops to roughly 210kb/s. Literally impossible to do anything. Frequent, random disconnects. And no, it's not because everyone in my household uses the wifi at night. They're on it all day but 6pm onwards the speed is abysmal. A big F-U to this broadband.
- Location
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- Location
- SUSSEX
- Reviewing
- Post Office
- Date
- 2021-01-28
- Comments
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The worst broadband deal ever.!!!its total crap in every form..I emailed the boss and told him what I thought of his company..and the dreadful service it provided..he said we could leave with no charges which we did instantly..
We have now the best and fastest service..its called Zen broadband..lovely company and fastest broadband...so just join ZEN...its faultless and totally reliable..
- Location
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- Location
- Stoke on Trent
- Reviewing
- Post Office
- Date
- 2021-01-27
- Comments
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Avoid Post Office Broadband. The service provided is dreadful. My experience has been constant interrupted service or no service at all. Customer Services tonight were tonight 27 January 2021 were arrogant and unhelpful and told me I would wait 15 days for upgrade to Fibre. If I wanted to stop my contract there would be a penalty. Could it be any worse!!!!
- Location
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- Location
- London
- Reviewing
- Post Office
- Date
- 2021-01-25
- Comments
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Apalling customer service! I have been without internet for 4 weeks now after changing address, have spoken to 5 different people and still haven't got my WiFi activated. Every time I contacted the customer services department, the answer they gave us was " We will call you in a week/couple of days ".
- Location
-
- Location
- Crewe
- Reviewing
- Post Office
- Date
- 2021-01-23
- Comments
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I have had PO Broadbnad for a year now - no issues whatsoever. I don't often use multiple devices, but I have streamed and played games online seamlessly.
- Location
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- Location
- 113 Holcombe Road
- Reviewing
- Post Office
- Date
- 2021-01-21
- Comments
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Avoid at all costs!!!!! Literally the worst broadband to ever exist. It disconnects eveey second and get download speeds slower than a turtle
- Location
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- Location
- Storrington, West Sussex
- Reviewing
- Post Office
- Date
- 2021-01-20
- Comments
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Despite recent work on the cabling, we are getting just 0.36 mb/s download speed, much like an old modem. We used to get 11.50 mb/s or thereabouts. I have written to POBroadband support team, they quote around ten days to reply, but usually don't reply ever. They also kept escalating our costs, until the bank queried it. No refunds. Explanation was that original plan had expired, but they could not tell me that. We pay around £35 pcm for Broadband and Phone line. HELP! Please ! GJ
- Location
-
- Location
- Kent
- Reviewing
- Post Office
- Date
- 2021-01-17
- Comments
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Move from BT where I had 16MB download speed and now have an intermittent service that regularly drops and at best speeds of 7MB DOWNLOAD.
- Location
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- Location
- WOLVERHAMPTON
- Reviewing
- Post Office
- Date
- 2021-01-16
- Comments
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The worst broadband service I've ever received. A soon as I switched over - the problems started. At the worst point I had no broadband for nearly 24 hours. Intermittent loss of broadband - I ended up purchasing BT pay as you go broadband because due to the lockdown, internet has become essential especially for the children who have remote education.
- Location
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