OFNL Broadband Reviews

Sometimes the best way to get a feel for a broadband provider is to read what those who are already customers think of the service they're receiving. Below are all the reviews we've received for OFNL.

Recent Customer Ratings for OFNL

  • Satisfaction
    3.2 stars
  • Customer Service
    3.5 stars
  • Speed
    3.1 stars
  • Reliability
    3 stars

Based on 100 customer ratings since 2018-05-08 (Show all time ratings)

Find alternatives to OFNLs to OFNL   Compare broadband in your area

Ratings are left by users of our speed test as well as by reviewers. Recent star ratings summarise the last 12 months of ratings or the last 100 ratings placed, whichever is largest.

3 Customer Reviews

  • Reviewer
    Location
    Leighton Buzzard
    Reviewing
    OFNL
    Date
    Ratings
    • Satisfaction
      1 star
    • Customer Service
      1 star
    • Speed
      1 star
    • Reliability
      1 star
    Comments
    Absolute garbage. The website looks like it was created by a 12-year-old and there is zero way to get in touch. We can speak to our "ISP" reseller, but they just resell the line.

    We pay for 100 Down and for a month now get 2 - 3 down on evenings. They also like to randomly reset the line - sometimes in the night, sometimes in the middle of a work video call.

    If I ran an IT company like these clowns I'd be out of business. I'd yell at them, but you can't...
  • Reviewer
    Location
    London
    Reviewing
    OFNL
    Date
    Ratings
    • Satisfaction
      1 star
    • Customer Service
      1 star
    • Speed
      1 star
    • Reliability
      1 star
    Comments
    Absolutely terrible - forced to use them for my new build. Installed faulty cables. Couldn't get an engineer for a month and all had to fit around them - no option to get an appointment scheduled to help me with work - all about them and doing nothing for their customers.
  • Reviewer
    Location
    Littlehampton
    Reviewing
    OFNL
    Date
    Ratings
    • Satisfaction
      1 star
    • Customer Service
      1 star
    • Speed
      1 star
    • Reliability
      1 star
    Comments
    I’m writing this review using my mobile data, just says it all!! Absolute joke of a service, I would give a zero rating if I could. Constant issues with the broadband and the help from customer service or the engineers is something you would see on Little Britain by David Walliams - ‘Computer says no’. Catch 22 really, we’re being forced to use this service in the new build yet OFNL doesn’t provide a professional service! It’s so unprofessional and unhelpful it makes me want to cry!

The reviews published on this page are those of the individual authors who have warrantied that they abide by our review guidelines. Reviews are not the opinion of Broadband.co.uk.

OFNL are not affiliated with Broadband.co.uk. This page does not constitute any affiliation between Broadband.co.uk and OFNL.