134 Customer Reviews over 14 pages
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- Location
- Hull
- Reviewing
- KCOM
- Date
- 2021-11-14
- Comments
-
I’ve been with KCom since they came into our lives about1999, I can’t fault them for the speed ,tech help and cost,yes could be a bit cheaper but in the days of AOL it was a fortune for no connection, my speed is 310mbps down and over a 110up.no comp'aints from me,I am on FTTH
- Location
-
- Location
- KINGS LYNN
- Reviewing
- KCOM
- Date
- 2021-10-17
- Comments
-
KCON has to be the most useless unreliable phone company in Britain! the service you get is rubbish and its too expensive and remember this Parasite had a Monopoly in Hull for 109 years, NO GPO, BT or anyone else these ROBBERS has done this for too long! Now for KCON its too late as its Monopoly has been scraped so BT and everyone can come into Hull! I say go to TELSTRA phone them on 08008520000 and save yourself a fortune on KCONS RIP OFFF PRICES so do it now ok!
- Location
-
- Location
- Kirkella
- Reviewing
- KCOM
- Date
- 2021-09-19
- Comments
-
Their services and Light stream are useless. Constantly disconnects, never stable and their tech support simply blames it on your hardware (I've had it all replaced by a professional at vast cost).
- Location
-
- Location
- Hull
- Reviewing
- KCOM
- Date
- 2021-09-06
- Comments
-
Over priced for so called ultra fast but can’t tell difference from old standard and tech team are rubbish and just don’t want to help unless it’s easy fix like rest
- Location
-
- Location
- Hull
- Reviewing
- KCOM
- Date
- 2021-09-02
- Comments
-
It’s beyond me how this company has the monopoly to operate in the hull area , if Kacom is exposed to real competition they will be out of business within 12 months. Service is shocking, poor internet speed , BT internet speeds was faster 8 years ago compared to kc current internet speed. Terrible
- Location
-
- Location
- Knight
- Reviewing
- KCOM
- Date
- 2021-09-02
- Comments
-
I was one of the first people outside Hull to get Lightstream, and it's terrific. Very reliable, consistently slightly faster than advertised, and in fact very very fast. Almost never goes down. People complaining about the wifi don't seem to grasp that there's a difference between their wifi speed/reliabilty and the speed of the actual connection. We're moving away soon, and the best I'll be able to get in the place we're going is about 80 Mbs, here I get 400, reliably, all the time. I'll miss KCOM's lighstream
- Location
-
- Location
- Hull
- Reviewing
- KCOM
- Date
- 2021-08-13
- Comments
-
Poor speeds, stroppy staff and overall disappointing experience. Shocking that this company has a monopoly on broadband in the city.
- Location
-
- Location
- Swanland
- Reviewing
- KCOM
- Date
- 2021-07-24
- Comments
-
KCOM is literally the worst broadband internet in the country. My upload and download speeds are literally less than a quarter of what KCOM has marketed as the speeds in my area, and everyone has the same issue. If you call them, they'll replace your router, run checks and then tell you there's nothing they can do about it. Absolutely rubbish internet, if you can get anything else get it, sadly they have a monopoly in the region.
- Location
-
- Location
- Great
- Reviewing
- KCOM
- Date
- 2021-07-10
- Comments
-
When my internet went down the staff were helpful identified the problem and sent out replacement part needed the next day. I always get good service and it’s good value too.
- Location
-
- Location
- Cottingham
- Reviewing
- KCOM
- Date
- 2021-05-15
- Comments
-
KCOM seem to be plagued by customers who can't tell the difference between their wireless connection and broadband connection. Never had an issue with performance, especially since jumping to Lightstream - excellent connection, equally good support - can't fault them
- Location
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