John Lewis Broadband Fibre with Talk Evenings and Weekend

Averages 36Mb download speed

Special offer: 12 months reduced price + no activation fee!
Add Talk Anytime to your package for an extra £5 a month, or Talk Anytime International for an extra £7 a month

Speed Usage Contract Setup 1st Year Cost

£28.50 for the first 12 months

£38.00 thereafter

truly unlimited 12
Free £342


  • No setup costs
    No activation, equipment or delivery charges

  • Averages 36Mb download speed
    Averages 9Mb upload speed
    Your provider should give speed estimates before you sign up
    Average Speed is the speed achieved by 50% of customers on the same product during peak hours of 8pm to 10pm

  • £342.00 first year cost

  • Truly unlimited download/upload allowance

  • Minimum contract 12 months
    You should be informed of any mid-contract price rises and then given 30 days to optionally leave your contract without penalty

  • Telephone line must be switched to John Lewis, line rental included in the monthly cost

  • AC-Rated Wireless Router

  • John Lewis Evening and Weekend Calls, with free calls to other John Lewis Phone customers

  • Free UK customer support open 9am - 6pm, 7 days a week

  • BullGuard PC security package with Antivirus, Antispyware, Firewall, Spam Filter and Online Backup Protection

John Lewis Evening and Weekend Calls, with free calls to other John Lewis Phone customers Call Plan

15p connection fee for non-inclusive calls. Covers UK landline numbers starting 01, 02, 03, 0845 and 0870 made within inclusive calling hours (see below). Inclusive calls become chargeable after 60 minutes. Re-dial to avoid call charges. 087x/084x numbers may have an additional service charge, dependent on who you are calling. Add Anytime calling for an extra £5 per month and an additional £5 per month to expand to cover UK mobile numbers. Calls to other John Lewis Phone landlines are always free, although you must also redial before 60 minutes to avoid charges.

Period Local Calls National Calls Mobile Calls 0845 Calls 0870 Calls Freephone Calls
Daytime 10p/min 10p/min 12.5p/min 10p/min 10p/min Free
Evening & and Weekends Free Free 10p/min Free Free Free

Calling periods

Daytime: Monday - Friday, 7am - 7pm
Evening: Monday - Friday, 7pm - 7am
Weekend: Friday 7pm - Monday 7am

About John Lewis Broadband

  • Free UK-based customer service
  • Bundled phone service with inclusive calling
  • Truly unlimited usage allowances on all packages
  • 66Mb average speed fibre broadband available
  • Rural and remote areas pay the same as urban and central

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Reasons to choose John Lewis Broadband

  • UK-based customer services - get support from a guaranteed UK call centre using a freephone telephone number
  • Same price everywhere - regardless of where you live, you'll get John Lewis' lowest prices
  • Fibre package available - Fibre Extra package averages 66Mb in enabled areas
  • Phone service included - evening and weekend landline calling included as standard or choose between a range of inclusive call packages including an international calling option
  • Shorter fibre contracts - John Lewis offer fibre on 12 month contracts rather than the 18 month fibre contracts standard from some other providers

Possible downsides

  • Not the cheapest option - John Lewis have prioritised quality UK-based customer service and fairness of pricing over offering the cheapest price in any area
  • No standalone broadband - line rental has to be taken from John Lewis and you have to take at least an evening and weekend call plan
  • No short contracts - the only contract option is 12 months
  • Telepone support not 24 hour - the freephone support number is only open for calls between 7:30am and 10pm
  • Calls to mobiles not included - inclusive calls don't include UK mobile phones unless an additional £5/month is paid, which is only available when already paying £5/month extra for Anytime landline calling

John Lewis Broadband details last checked on 2019-10-11