John Lewis Broadband Fibre with Talk Evenings and Weekend
Averages 36Mb download speed
Special offer: £50 e-gift card + 12 months reduced price + no activation fee!
Add Talk Anytime to your package for an extra £5 a month, or Talk Anytime International for an extra £7 a month
| Speed | Usage | Contract | Setup | 1st Year Cost |
|---|---|---|---|---|
£28.50 for the first 12 months£38.00 thereafter |
||||
|
averages 36Mb |
truly unlimited |
12 months |
Free | £342 |
Features
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No setup costs
No activation, equipment or delivery charges -
Averages 36Mb download speed
Averages 9Mb upload speed
Your provider should give speed estimates before you sign up
Average Speed is the speed achieved by 50% of customers on the same product during peak hours of 8pm to 10pm -
£342.00 first year cost
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Truly unlimited download/upload allowance
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Minimum contract 12 months
You should be informed of any mid-contract price rises and then given 30 days to optionally leave your contract without penalty -
Telephone line must be switched to John Lewis, line rental included in the monthly cost
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AC-Rated Wireless Router
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John Lewis Evening and Weekend Calls
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£50 John Lewis e-gift card, valid for John Lewis and Waitrose purchases, delivered via email within 60 days following activation, terms apply, see the John Lewis Broadband site for full details
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Free UK customer support open 9am - 6pm, 7 days a week
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Email included
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BullGuard PC security package with Antivirus, Antispyware, Firewall, Spam Filter and Online Backup Protection
John Lewis Evening and Weekend Calls Call Plan
15p connection fee for non-inclusive calls. Inclusive calls become chargeable after 60 minutes. Re-dial to avoid call charges. 087x/084x numbers may have an additional service charge, dependent on who you are calling.
| Period | Local Calls | Other Customers | National Calls | 0845 Calls | 0870 Calls | Freephone Calls |
|---|---|---|---|---|---|---|
| Daytime | 10p/minute | 10p/minute | 10p/minute | 10p/minute | 10p/minute | Free |
| Evening & and Weekends | Free | Free | Free | Free | Free | Free |
Calling periods
Daytime: Monday - Friday, 7am - 7pm
Evening: Monday - Friday, 7pm - 7am
Weekend: Friday 7pm - Monday 7am
About John Lewis Broadband
- Free UK-based customer service
- Bundled phone service with inclusive calling
- Unlimited usage allowances oh all packages
- 66Mb average speed fibre broadband available
- Rural and remote areas pay the same as urban and central
View all deals by this provider
Reasons to choose John Lewis Broadband
- UK-based customer services - get support from a guaranteed UK call centre using a freephone telephone number
- Same price everywhere - Regardless of where you live, you'll get John Lewis' lowest prices
- Unlimited broadband as standard - All packages come with unlimited usage allowances
- Fibre package available - Fibre Extra package averages 66Mb in enabled areas
- Phone service included - choose between a range of inclusive call packages including an international calling option
- Shorter fibre contracts - John Lewis offers fibre on 12 month contracts rather than the 18 month fibre contracts standard from some other providers
Possible downsides
- Not the cheapest option - John Lewis have prioritised quality UK-based customer service and fairness of pricing over offering the cheapest price in any area
- Not truly unlimited - traffic management is used to prioritise interactive traffic like browsing, email and gaming over download traffic, and to maximise performance during abnormal load
- No standalone broadband - Line rental has to be taken from John Lewis and you have to take at least an evening and weekend call plan
- No short contracts - the only contract option is 12 months
- Telepone support not 24 hour - The freephone support number is only open for calls between 9am and 6pm.
John Lewis Broadband details last checked on 2019-02-18